Segment disclosures

Company overview

WEST CORP

Each reported dimension combination stays separate. Revenue and operating income are shown as reported, with their dates and sources.

Revenue · Reported segment facts

47 dimension combinations 298 retained observations 26 reported periods

Counts describe retained dimensioned rows only. Periods and members can change across reports, and this view does not infer missing values or expected segment totals.

Operating Segments · Communication Services

Consolidation Items · Statement Business Segments

Source dimensions us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=wstc:CommunicationServicesMember
PeriodValueUnitFiledEvidence
2014-01-01 – 2014-12-31653571000 USD20150219Open filing evidence
2014-07-02 – 2014-09-30322777000 USD20141106Open filing evidence
2014-01-01 – 2014-09-30903136000 USD20141106Open filing evidence
2014-04-01 – 2014-06-30294938000 USD20140805Open filing evidence
2014-01-01 – 2014-06-30580359000 USD20140805Open filing evidence
2014-01-01 – 2014-03-31285421000 USD20140502Open filing evidence
2013-01-01 – 2013-12-31545850000 RestatedUSD20150219Open filing evidence
2013-07-01 – 2013-09-30280399000 RestatedUSD20141106Open filing evidence
2013-01-01 – 2013-09-30820968000 RestatedUSD20141106Open filing evidence
2013-04-01 – 2013-06-30271400000 USD20140805Open filing evidence
2013-01-01 – 2013-06-30540569000 USD20140805Open filing evidence
2013-01-01 – 2013-03-31269169000 USD20140502Open filing evidence
2012-01-01 – 2012-12-31479584000 RestatedUSD20150219Open filing evidence
2012-07-01 – 2012-09-30300847000 USD20131101Open filing evidence
2012-01-01 – 2012-09-30877811000 USD20131101Open filing evidence
2011-01-01 – 2011-12-311137900000 USD20140220Open filing evidence

Operating Segments · Interactive Services

Consolidation Items · Statement Business Segments

Source dimensions us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=wstc:InteractiveServicesMember
PeriodValueUnitFiledEvidence
2016-01-01 – 2016-12-31300739000 USD20170216Open filing evidence
2016-01-01 – 2016-03-3171729000 USD20160505Open filing evidence
2015-01-01 – 2015-12-31265664000 USD20170216Open filing evidence
2015-01-01 – 2015-03-3162467000 USD20160505Open filing evidence
2014-01-01 – 2014-12-31235481000 USD20170216Open filing evidence
2013-01-01 – 2013-12-31224440000 USD20160218Open filing evidence

Operating Segments · Safety Services

Consolidation Items · Statement Business Segments

Source dimensions us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=wstc:SafetyServicesMember
PeriodValueUnitFiledEvidence
2016-01-01 – 2016-12-31296320000 USD20170216Open filing evidence
2016-01-01 – 2016-03-3171164000 USD20160505Open filing evidence
2015-01-01 – 2015-12-31281391000 USD20170216Open filing evidence
2015-01-01 – 2015-03-3168578000 USD20160505Open filing evidence
2014-01-01 – 2014-12-31278317000 USD20170216Open filing evidence
2013-01-01 – 2013-12-31259120000 USD20160218Open filing evidence

Operating Segments · Specialized Agent Services

Consolidation Items · Statement Business Segments

Source dimensions us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=wstc:SpecializedAgentServicesMember
PeriodValueUnitFiledEvidence
2016-01-01 – 2016-12-31281542000 USD20170216Open filing evidence
2016-01-01 – 2016-03-3168378000 USD20160505Open filing evidence
2015-01-01 – 2015-12-31276983000 USD20170216Open filing evidence
2015-01-01 – 2015-03-3167078000 USD20160505Open filing evidence
2014-01-01 – 2014-12-31224621000 USD20170216Open filing evidence
2013-01-01 – 2013-12-31170345000 USD20160218Open filing evidence

Operating Segments · Unified Communications

Consolidation Items · Statement Business Segments

Source dimensions us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=wstc:UnifiedCommunicationsMember
PeriodValueUnitFiledEvidence
2014-01-01 – 2014-12-311616777000 USD20150219Open filing evidence
2014-07-02 – 2014-09-30404511000 USD20141106Open filing evidence
2014-01-01 – 2014-09-301221328000 USD20141106Open filing evidence
2014-04-01 – 2014-06-30411900000 USD20140805Open filing evidence
2014-01-01 – 2014-06-30816817000 USD20140805Open filing evidence
2014-01-01 – 2014-03-31404917000 USD20140502Open filing evidence
2013-01-01 – 2013-12-311603311000 RestatedUSD20150219Open filing evidence
2013-07-01 – 2013-09-30396659000 RestatedUSD20141106Open filing evidence
2013-01-01 – 2013-09-301200161000 RestatedUSD20141106Open filing evidence
2013-04-01 – 2013-06-30408448000 USD20140805Open filing evidence
2013-01-01 – 2013-06-30803502000 USD20140805Open filing evidence
2013-01-01 – 2013-03-31395054000 USD20140502Open filing evidence
2012-01-01 – 2012-12-311566129000 RestatedUSD20150219Open filing evidence
2012-07-01 – 2012-09-30359007000 USD20131101Open filing evidence
2012-01-01 – 2012-09-301088181000 USD20131101Open filing evidence
2011-01-01 – 2011-12-311364032000 USD20140220Open filing evidence

Operating Segments · Unified Communications Services

Consolidation Items · Statement Business Segments

Source dimensions us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=wstc:UnifiedCommunicationsServicesMember
PeriodValueUnitFiledEvidence
2016-01-01 – 2016-12-311425281000 USD20170216Open filing evidence
2016-01-01 – 2016-03-31362713000 USD20160505Open filing evidence
2015-01-01 – 2015-12-311467711000 USD20170216Open filing evidence
2015-01-01 – 2015-03-31369458000 USD20160505Open filing evidence
2014-01-01 – 2014-12-311491639000 USD20170216Open filing evidence
2013-01-01 – 2013-12-311475016000 USD20160218Open filing evidence

Intersegment Elimination

Statement Business Segments

Source dimensions us-gaap:StatementBusinessSegmentsAxis=us-gaap:IntersegmentEliminationMember
PeriodValueUnitFiledEvidence
2013-04-01 – 2013-06-30-6952000 USD20130802Open filing evidence
2013-01-01 – 2013-06-30-10747000 USD20130802Open filing evidence
2013-01-01 – 2013-03-31-3795000 USD20130429Open filing evidence
2012-01-01 – 2012-12-31-11597000 USD20130208Open filing evidence
2012-07-01 – 2012-09-30-2958000 USD20121026Open filing evidence
2012-01-01 – 2012-09-30-8139000 USD20121026Open filing evidence
2012-04-01 – 2012-06-30-2859000 USD20120727Open filing evidence
2012-03-24 – 2012-06-30-2859000 USD20130802Open filing evidence
2012-01-01 – 2012-06-30-5181000 USD20130802Open filing evidence
2012-01-01 – 2012-03-31-2322000 USD20130429Open filing evidence
2011-01-01 – 2011-12-31-10607000 USD20130208Open filing evidence
2011-07-01 – 2011-09-30-3281000 USD20121026Open filing evidence
2011-01-01 – 2011-09-30-8211000 USD20121026Open filing evidence
2011-04-01 – 2011-06-30-2549000 USD20120727Open filing evidence
2011-01-01 – 2011-06-30-4930000 USD20120727Open filing evidence
2010-01-01 – 2010-12-31-5950000 USD20130208Open filing evidence

Communication Services

Statement Business Segments

Source dimensions us-gaap:StatementBusinessSegmentsAxis=wesc:CommunicationServicesMember
PeriodValueUnitFiledEvidence
2012-04-01 – 2012-06-30295227000 USD20120727Open filing evidence
2012-01-01 – 2012-06-30576964000 USD20120727Open filing evidence
2011-04-01 – 2011-06-30278332000 USD20120727Open filing evidence
2011-01-01 – 2011-06-30560409000 USD20120727Open filing evidence

Unified Communications

Statement Business Segments

Source dimensions us-gaap:StatementBusinessSegmentsAxis=wesc:UnifiedCommunicationsMember
PeriodValueUnitFiledEvidence
2012-04-01 – 2012-06-30369527000 USD20120727Open filing evidence
2012-01-01 – 2012-06-30729174000 USD20120727Open filing evidence
2011-04-01 – 2011-06-30347037000 USD20120727Open filing evidence
2011-01-01 – 2011-06-30678159000 USD20120727Open filing evidence

Communication Services

Statement Business Segments

Source dimensions us-gaap:StatementBusinessSegmentsAxis=wstc:CommunicationServicesMember
PeriodValueUnitFiledEvidence
2013-04-01 – 2013-06-30296778000 USD20130802Open filing evidence
2013-01-01 – 2013-06-30593229000 USD20130802Open filing evidence
2013-01-01 – 2013-03-31296451000 USD20130429Open filing evidence
2012-01-01 – 2012-12-311198320000 USD20130208Open filing evidence
2012-07-01 – 2012-09-30300847000 USD20121026Open filing evidence
2012-01-01 – 2012-09-30877811000 USD20121026Open filing evidence
2012-03-24 – 2012-06-30295227000 USD20130802Open filing evidence
2012-01-01 – 2012-06-30576964000 USD20130802Open filing evidence
2012-01-01 – 2012-03-31281737000 USD20130429Open filing evidence
2011-01-01 – 2011-12-311137900000 USD20130208Open filing evidence
2011-07-01 – 2011-09-30283994000 USD20121026Open filing evidence
2011-01-01 – 2011-09-30844403000 USD20121026Open filing evidence
2010-01-01 – 2010-12-311173945000 USD20130208Open filing evidence

Interactive Services · Operating Segments

Statement Business Segments · Consolidation Items

Source dimensions us-gaap:StatementBusinessSegmentsAxis=wstc:InteractiveServicesMember;us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember
PeriodValueUnitFiledEvidence
2017-04-01 – 2017-06-3079179000 USD20170803Open filing evidence
2017-01-01 – 2017-06-30156672000 USD20170803Open filing evidence
2017-01-01 – 2017-03-3177493000 USD20170510Open filing evidence
2016-07-01 – 2016-09-3076439000 USD20161103Open filing evidence
2016-01-01 – 2016-09-30221400000 USD20161103Open filing evidence
2016-04-01 – 2016-06-3073232000 USD20170803Open filing evidence
2016-01-01 – 2016-06-30144961000 USD20170803Open filing evidence
2016-01-01 – 2016-03-3171729000 USD20170510Open filing evidence
2015-07-01 – 2015-09-3068237000 USD20161103Open filing evidence
2015-01-01 – 2015-09-30194332000 USD20161103Open filing evidence
2015-04-01 – 2015-06-3063628000 USD20160804Open filing evidence
2015-01-01 – 2015-06-30126095000 USD20160804Open filing evidence

Safety Services · Operating Segments

Statement Business Segments · Consolidation Items

Source dimensions us-gaap:StatementBusinessSegmentsAxis=wstc:SafetyServicesMember;us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember
PeriodValueUnitFiledEvidence
2017-04-01 – 2017-06-3080419000 USD20170803Open filing evidence
2017-01-01 – 2017-06-30156674000 USD20170803Open filing evidence
2017-01-01 – 2017-03-3176255000 USD20170510Open filing evidence
2016-07-01 – 2016-09-3075061000 USD20161103Open filing evidence
2016-01-01 – 2016-09-30220648000 USD20161103Open filing evidence
2016-04-01 – 2016-06-3074423000 USD20170803Open filing evidence
2016-01-01 – 2016-06-30145587000 USD20170803Open filing evidence
2016-01-01 – 2016-03-3171164000 USD20170510Open filing evidence
2015-07-01 – 2015-09-3073812000 USD20161103Open filing evidence
2015-01-01 – 2015-09-30208528000 USD20161103Open filing evidence
2015-04-01 – 2015-06-3066138000 USD20160804Open filing evidence
2015-01-01 – 2015-06-30134716000 USD20160804Open filing evidence

Specialized Agent Services · Operating Segments

Statement Business Segments · Consolidation Items

Source dimensions us-gaap:StatementBusinessSegmentsAxis=wstc:SpecializedAgentServicesMember;us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember
PeriodValueUnitFiledEvidence
2017-04-01 – 2017-06-3069354000 USD20170803Open filing evidence
2017-01-01 – 2017-06-30141102000 USD20170803Open filing evidence
2017-01-01 – 2017-03-3171748000 USD20170510Open filing evidence
2016-07-01 – 2016-09-3070255000 USD20161103Open filing evidence
2016-01-01 – 2016-09-30206128000 USD20161103Open filing evidence
2016-04-01 – 2016-06-3067495000 USD20170803Open filing evidence
2016-01-01 – 2016-06-30135873000 USD20170803Open filing evidence
2016-01-01 – 2016-03-3168378000 USD20170510Open filing evidence
2015-07-01 – 2015-09-3068196000 USD20161103Open filing evidence
2015-01-01 – 2015-09-30203840000 USD20161103Open filing evidence
2015-04-01 – 2015-06-3068566000 USD20160804Open filing evidence
2015-01-01 – 2015-06-30135644000 USD20160804Open filing evidence

Unified Communications

Statement Business Segments

Source dimensions us-gaap:StatementBusinessSegmentsAxis=wstc:UnifiedCommunicationsMember
PeriodValueUnitFiledEvidence
2013-04-01 – 2013-06-30382869000 USD20130802Open filing evidence
2013-01-01 – 2013-06-30750437000 USD20130802Open filing evidence
2013-01-01 – 2013-03-31367568000 USD20130429Open filing evidence
2012-01-01 – 2012-12-311451301000 USD20130208Open filing evidence
2012-07-01 – 2012-09-30359007000 USD20121026Open filing evidence
2012-01-01 – 2012-09-301088181000 USD20121026Open filing evidence
2012-03-24 – 2012-06-30369527000 USD20130802Open filing evidence
2012-01-01 – 2012-06-30729174000 USD20130802Open filing evidence
2012-01-01 – 2012-03-31359647000 USD20130429Open filing evidence
2011-01-01 – 2011-12-311364032000 USD20130208Open filing evidence
2011-07-01 – 2011-09-30352090000 USD20121026Open filing evidence
2011-01-01 – 2011-09-301030249000 USD20121026Open filing evidence
2010-01-01 – 2010-12-311220216000 USD20130208Open filing evidence

Unified Communications Services · Operating Segments

Statement Business Segments · Consolidation Items

Source dimensions us-gaap:StatementBusinessSegmentsAxis=wstc:UnifiedCommunicationsServicesMember;us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember
PeriodValueUnitFiledEvidence
2017-04-01 – 2017-06-30348546000 USD20170803Open filing evidence
2017-01-01 – 2017-06-30699621000 USD20170803Open filing evidence
2017-01-01 – 2017-03-31351075000 USD20170510Open filing evidence
2016-07-01 – 2016-09-30352377000 USD20161103Open filing evidence
2016-01-01 – 2016-09-301085248000 USD20161103Open filing evidence
2016-04-01 – 2016-06-30370158000 USD20170803Open filing evidence
2016-01-01 – 2016-06-30732871000 USD20170803Open filing evidence
2016-01-01 – 2016-03-31362713000 USD20170510Open filing evidence
2015-07-01 – 2015-09-30365822000 USD20161103Open filing evidence
2015-01-01 – 2015-09-301109931000 USD20161103Open filing evidence
2015-04-01 – 2015-06-30374651000 USD20160804Open filing evidence
2015-01-01 – 2015-06-30744109000 USD20160804Open filing evidence

US · Operating Segments · Interactive Services

Statement Geographical · Consolidation Items · Statement Business Segments

Source dimensions us-gaap:StatementGeographicalAxis=country:US;us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=wstc:InteractiveServicesMember
PeriodValueUnitFiledEvidence
2017-01-01 – 2017-03-3175004000 USD20170510Open filing evidence
2016-01-01 – 2016-03-3169918000 USD20170510Open filing evidence

US · Operating Segments · Safety Services

Statement Geographical · Consolidation Items · Statement Business Segments

Source dimensions us-gaap:StatementGeographicalAxis=country:US;us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=wstc:SafetyServicesMember
PeriodValueUnitFiledEvidence
2017-01-01 – 2017-03-3174477000 USD20170510Open filing evidence
2016-01-01 – 2016-03-3169657000 USD20170510Open filing evidence

US · Operating Segments · Specialized Agent Services

Statement Geographical · Consolidation Items · Statement Business Segments

Source dimensions us-gaap:StatementGeographicalAxis=country:US;us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=wstc:SpecializedAgentServicesMember
PeriodValueUnitFiledEvidence
2017-01-01 – 2017-03-3171748000 USD20170510Open filing evidence
2016-01-01 – 2016-03-3168378000 USD20170510Open filing evidence

US · Operating Segments · Unified Communications Services

Statement Geographical · Consolidation Items · Statement Business Segments

Source dimensions us-gaap:StatementGeographicalAxis=country:US;us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=wstc:UnifiedCommunicationsServicesMember
PeriodValueUnitFiledEvidence
2017-01-01 – 2017-03-31247671000 USD20170510Open filing evidence
2016-01-01 – 2016-03-31247682000 USD20170510Open filing evidence

US · Interactive Services · Operating Segments

Statement Geographical · Statement Business Segments · Consolidation Items

Source dimensions us-gaap:StatementGeographicalAxis=country:US;us-gaap:StatementBusinessSegmentsAxis=wstc:InteractiveServicesMember;us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember
PeriodValueUnitFiledEvidence
2017-04-01 – 2017-06-3076783000 USD20170803Open filing evidence
2017-01-01 – 2017-06-30151787000 USD20170803Open filing evidence
2016-01-01 – 2016-12-31290986000 USD20170216Open filing evidence
2016-04-01 – 2016-06-3070620000 USD20170803Open filing evidence
2016-01-01 – 2016-06-30140538000 USD20170803Open filing evidence
2015-01-01 – 2015-12-31260051000 USD20170216Open filing evidence
2014-01-01 – 2014-12-31230075000 USD20170216Open filing evidence

US · Safety Services · Operating Segments

Statement Geographical · Statement Business Segments · Consolidation Items

Source dimensions us-gaap:StatementGeographicalAxis=country:US;us-gaap:StatementBusinessSegmentsAxis=wstc:SafetyServicesMember;us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember
PeriodValueUnitFiledEvidence
2017-04-01 – 2017-06-3078535000 USD20170803Open filing evidence
2017-01-01 – 2017-06-30153012000 USD20170803Open filing evidence
2016-01-01 – 2016-12-31290620000 USD20170216Open filing evidence
2016-04-01 – 2016-06-3073384000 USD20170803Open filing evidence
2016-01-01 – 2016-06-30143041000 USD20170803Open filing evidence
2015-01-01 – 2015-12-31276262000 USD20170216Open filing evidence
2014-01-01 – 2014-12-31271278000 USD20170216Open filing evidence

US · Specialized Agent Services · Operating Segments

Statement Geographical · Statement Business Segments · Consolidation Items

Source dimensions us-gaap:StatementGeographicalAxis=country:US;us-gaap:StatementBusinessSegmentsAxis=wstc:SpecializedAgentServicesMember;us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember
PeriodValueUnitFiledEvidence
2017-04-01 – 2017-06-3069354000 USD20170803Open filing evidence
2017-01-01 – 2017-06-30141102000 USD20170803Open filing evidence
2016-01-01 – 2016-12-31281542000 USD20170216Open filing evidence
2016-04-01 – 2016-06-3067495000 USD20170803Open filing evidence
2016-01-01 – 2016-06-30135873000 USD20170803Open filing evidence
2015-01-01 – 2015-12-31276983000 USD20170216Open filing evidence
2014-01-01 – 2014-12-31224621000 USD20170216Open filing evidence

US · Unified Communications Services · Operating Segments

Statement Geographical · Statement Business Segments · Consolidation Items

Source dimensions us-gaap:StatementGeographicalAxis=country:US;us-gaap:StatementBusinessSegmentsAxis=wstc:UnifiedCommunicationsServicesMember;us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember
PeriodValueUnitFiledEvidence
2017-04-01 – 2017-06-30244378000 USD20170803Open filing evidence
2017-01-01 – 2017-06-30492049000 USD20170803Open filing evidence
2016-01-01 – 2016-12-31982319000 USD20170216Open filing evidence
2016-04-01 – 2016-06-30250742000 USD20170803Open filing evidence
2016-01-01 – 2016-06-30498424000 USD20170803Open filing evidence
2015-01-01 – 2015-12-311010262000 USD20170216Open filing evidence
2014-01-01 – 2014-12-311002157000 USD20170216Open filing evidence

Asia Pacific · Operating Segments · Interactive Services

Statement Geographical · Consolidation Items · Statement Business Segments

Source dimensions us-gaap:StatementGeographicalAxis=us-gaap:AsiaPacificMember;us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=wstc:InteractiveServicesMember
PeriodValueUnitFiledEvidence
2017-01-01 – 2017-03-31516000 USD20170510Open filing evidence
2016-01-01 – 2016-03-31498000 USD20170510Open filing evidence

Asia Pacific · Operating Segments · Safety Services

Statement Geographical · Consolidation Items · Statement Business Segments

Source dimensions us-gaap:StatementGeographicalAxis=us-gaap:AsiaPacificMember;us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=wstc:SafetyServicesMember
PeriodValueUnitFiledEvidence
2017-01-01 – 2017-03-3197000 USD20170510Open filing evidence
2016-01-01 – 2016-03-3175000 USD20170510Open filing evidence

Asia Pacific · Operating Segments · Specialized Agent Services

Statement Geographical · Consolidation Items · Statement Business Segments

Source dimensions us-gaap:StatementGeographicalAxis=us-gaap:AsiaPacificMember;us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=wstc:SpecializedAgentServicesMember
PeriodValueUnitFiledEvidence
2017-01-01 – 2017-03-310 USD20170510Open filing evidence
2016-01-01 – 2016-03-310 USD20170510Open filing evidence

Asia Pacific · Operating Segments · Unified Communications Services

Statement Geographical · Consolidation Items · Statement Business Segments

Source dimensions us-gaap:StatementGeographicalAxis=us-gaap:AsiaPacificMember;us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=wstc:UnifiedCommunicationsServicesMember
PeriodValueUnitFiledEvidence
2017-01-01 – 2017-03-3132877000 USD20170510Open filing evidence
2016-01-01 – 2016-03-3134083000 USD20170510Open filing evidence

Asia Pacific · Interactive Services · Operating Segments

Statement Geographical · Statement Business Segments · Consolidation Items

Source dimensions us-gaap:StatementGeographicalAxis=us-gaap:AsiaPacificMember;us-gaap:StatementBusinessSegmentsAxis=wstc:InteractiveServicesMember;us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember
PeriodValueUnitFiledEvidence
2017-04-01 – 2017-06-30559000 USD20170803Open filing evidence
2017-01-01 – 2017-06-301075000 USD20170803Open filing evidence
2016-01-01 – 2016-12-312266000 USD20170216Open filing evidence
2016-04-01 – 2016-06-30546000 USD20170803Open filing evidence
2016-01-01 – 2016-06-301044000 USD20170803Open filing evidence
2015-01-01 – 2015-12-312951000 USD20170216Open filing evidence
2014-01-01 – 2014-12-313300000 USD20170216Open filing evidence

Asia Pacific · Safety Services · Operating Segments

Statement Geographical · Statement Business Segments · Consolidation Items

Source dimensions us-gaap:StatementGeographicalAxis=us-gaap:AsiaPacificMember;us-gaap:StatementBusinessSegmentsAxis=wstc:SafetyServicesMember;us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember
PeriodValueUnitFiledEvidence
2017-04-01 – 2017-06-30550000 USD20170803Open filing evidence
2017-01-01 – 2017-06-30647000 USD20170803Open filing evidence
2016-01-01 – 2016-12-31632000 USD20170216Open filing evidence
2016-04-01 – 2016-06-300 USD20170803Open filing evidence
2016-01-01 – 2016-06-3075000 USD20170803Open filing evidence
2015-01-01 – 2015-12-31303000 USD20170216Open filing evidence
2014-01-01 – 2014-12-31300000 USD20170216Open filing evidence

Asia Pacific · Specialized Agent Services · Operating Segments

Statement Geographical · Statement Business Segments · Consolidation Items

Source dimensions us-gaap:StatementGeographicalAxis=us-gaap:AsiaPacificMember;us-gaap:StatementBusinessSegmentsAxis=wstc:SpecializedAgentServicesMember;us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember
PeriodValueUnitFiledEvidence
2017-04-01 – 2017-06-300 USD20170803Open filing evidence
2017-01-01 – 2017-06-300 USD20170803Open filing evidence
2016-01-01 – 2016-12-310 USD20170216Open filing evidence
2016-04-01 – 2016-06-300 USD20170803Open filing evidence
2016-01-01 – 2016-06-300 USD20170803Open filing evidence
2015-01-01 – 2015-12-310 USD20170216Open filing evidence
2014-01-01 – 2014-12-310 USD20170216Open filing evidence

Asia Pacific · Unified Communications Services · Operating Segments

Statement Geographical · Statement Business Segments · Consolidation Items

Source dimensions us-gaap:StatementGeographicalAxis=us-gaap:AsiaPacificMember;us-gaap:StatementBusinessSegmentsAxis=wstc:UnifiedCommunicationsServicesMember;us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember
PeriodValueUnitFiledEvidence
2017-04-01 – 2017-06-3034036000 USD20170803Open filing evidence
2017-01-01 – 2017-06-3066913000 USD20170803Open filing evidence
2016-01-01 – 2016-12-31140703000 USD20170216Open filing evidence
2016-04-01 – 2016-06-3035927000 USD20170803Open filing evidence
2016-01-01 – 2016-06-3070010000 USD20170803Open filing evidence
2015-01-01 – 2015-12-31138595000 USD20170216Open filing evidence
2014-01-01 – 2014-12-31150028000 USD20170216Open filing evidence

EMEA · Operating Segments · Interactive Services

Statement Geographical · Consolidation Items · Statement Business Segments

Source dimensions us-gaap:StatementGeographicalAxis=us-gaap:EMEAMember;us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=wstc:InteractiveServicesMember
PeriodValueUnitFiledEvidence
2017-01-01 – 2017-03-31480000 USD20170510Open filing evidence
2016-01-01 – 2016-03-31722000 USD20170510Open filing evidence

EMEA · Operating Segments · Safety Services

Statement Geographical · Consolidation Items · Statement Business Segments

Source dimensions us-gaap:StatementGeographicalAxis=us-gaap:EMEAMember;us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=wstc:SafetyServicesMember
PeriodValueUnitFiledEvidence
2017-01-01 – 2017-03-3135000 USD20170510Open filing evidence
2016-01-01 – 2016-03-3123000 USD20170510Open filing evidence

EMEA · Operating Segments · Specialized Agent Services

Statement Geographical · Consolidation Items · Statement Business Segments

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PeriodValueUnitFiledEvidence
2017-01-01 – 2017-03-310 USD20170510Open filing evidence
2016-01-01 – 2016-03-310 USD20170510Open filing evidence

EMEA · Operating Segments · Unified Communications Services

Statement Geographical · Consolidation Items · Statement Business Segments

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2017-01-01 – 2017-03-3168175000 USD20170510Open filing evidence
2016-01-01 – 2016-03-3178650000 USD20170510Open filing evidence

EMEA · Interactive Services · Operating Segments

Statement Geographical · Statement Business Segments · Consolidation Items

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2017-04-01 – 2017-06-30497000 USD20170803Open filing evidence
2017-01-01 – 2017-06-30977000 USD20170803Open filing evidence
2016-01-01 – 2016-12-312672000 USD20170216Open filing evidence
2016-04-01 – 2016-06-30638000 USD20170803Open filing evidence
2016-01-01 – 2016-06-301360000 USD20170803Open filing evidence
2015-01-01 – 2015-12-311930000 USD20170216Open filing evidence
2014-01-01 – 2014-12-311290000 USD20170216Open filing evidence

EMEA · Safety Services · Operating Segments

Statement Geographical · Statement Business Segments · Consolidation Items

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2017-04-01 – 2017-06-3029000 USD20170803Open filing evidence
2017-01-01 – 2017-06-3064000 USD20170803Open filing evidence
2016-01-01 – 2016-12-3184000 USD20170216Open filing evidence
2016-04-01 – 2016-06-3018000 USD20170803Open filing evidence
2016-01-01 – 2016-06-3041000 USD20170803Open filing evidence
2015-01-01 – 2015-12-3134000 USD20170216Open filing evidence
2014-01-01 – 2014-12-313000 USD20170216Open filing evidence

EMEA · Specialized Agent Services · Operating Segments

Statement Geographical · Statement Business Segments · Consolidation Items

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2017-04-01 – 2017-06-300 USD20170803Open filing evidence
2017-01-01 – 2017-06-300 USD20170803Open filing evidence
2016-01-01 – 2016-12-310 USD20170216Open filing evidence
2016-04-01 – 2016-06-300 USD20170803Open filing evidence
2016-01-01 – 2016-06-300 USD20170803Open filing evidence
2015-01-01 – 2015-12-310 USD20170216Open filing evidence
2014-01-01 – 2014-12-310 USD20170216Open filing evidence

EMEA · Unified Communications Services · Operating Segments

Statement Geographical · Statement Business Segments · Consolidation Items

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2017-01-01 – 2017-06-30136152000 USD20170803Open filing evidence
2016-01-01 – 2016-12-31292843000 USD20170216Open filing evidence
2016-04-01 – 2016-06-3080774000 USD20170803Open filing evidence
2016-01-01 – 2016-06-30159424000 USD20170803Open filing evidence
2015-01-01 – 2015-12-31308841000 USD20170216Open filing evidence
2014-01-01 – 2014-12-31323173000 USD20170216Open filing evidence

America Other · Operating Segments · Interactive Services

Statement Geographical · Consolidation Items · Statement Business Segments

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PeriodValueUnitFiledEvidence
2017-01-01 – 2017-03-311493000 USD20170510Open filing evidence
2016-01-01 – 2016-03-31591000 USD20170510Open filing evidence

America Other · Operating Segments · Safety Services

Statement Geographical · Consolidation Items · Statement Business Segments

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2017-01-01 – 2017-03-311646000 USD20170510Open filing evidence
2016-01-01 – 2016-03-311409000 USD20170510Open filing evidence

America Other · Operating Segments · Specialized Agent Services

Statement Geographical · Consolidation Items · Statement Business Segments

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2017-01-01 – 2017-03-310 USD20170510Open filing evidence
2016-01-01 – 2016-03-310 USD20170510Open filing evidence

America Other · Operating Segments · Unified Communications Services

Statement Geographical · Consolidation Items · Statement Business Segments

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2017-01-01 – 2017-03-312352000 USD20170510Open filing evidence
2016-01-01 – 2016-03-312298000 USD20170510Open filing evidence

America Other · Interactive Services · Operating Segments

Statement Geographical · Statement Business Segments · Consolidation Items

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2016-01-01 – 2016-12-314815000 USD20170216Open filing evidence
2016-04-01 – 2016-06-301428000 USD20170803Open filing evidence
2016-01-01 – 2016-06-302019000 USD20170803Open filing evidence
2015-01-01 – 2015-12-31732000 USD20170216Open filing evidence
2014-01-01 – 2014-12-31816000 USD20170216Open filing evidence

America Other · Safety Services · Operating Segments

Statement Geographical · Statement Business Segments · Consolidation Items

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2016-01-01 – 2016-12-314984000 USD20170216Open filing evidence
2016-04-01 – 2016-06-301021000 USD20170803Open filing evidence
2016-01-01 – 2016-06-302430000 USD20170803Open filing evidence
2015-01-01 – 2015-12-314792000 USD20170216Open filing evidence
2014-01-01 – 2014-12-316736000 USD20170216Open filing evidence

America Other · Specialized Agent Services · Operating Segments

Statement Geographical · Statement Business Segments · Consolidation Items

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2017-04-01 – 2017-06-300 USD20170803Open filing evidence
2017-01-01 – 2017-06-300 USD20170803Open filing evidence
2016-01-01 – 2016-12-310 USD20170216Open filing evidence
2016-04-01 – 2016-06-300 USD20170803Open filing evidence
2016-01-01 – 2016-06-300 USD20170803Open filing evidence
2015-01-01 – 2015-12-310 USD20170216Open filing evidence
2014-01-01 – 2014-12-310 USD20170216Open filing evidence

America Other · Unified Communications Services · Operating Segments

Statement Geographical · Statement Business Segments · Consolidation Items

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2017-01-01 – 2017-06-304507000 USD20170803Open filing evidence
2016-01-01 – 2016-12-319416000 USD20170216Open filing evidence
2016-04-01 – 2016-06-302715000 USD20170803Open filing evidence
2016-01-01 – 2016-06-305013000 USD20170803Open filing evidence
2015-01-01 – 2015-12-3110013000 USD20170216Open filing evidence
2014-01-01 – 2014-12-3116281000 USD20170216Open filing evidence