APAC CUSTOMER SERVICES, INC

EDGAR

65 filing records in this dataset, filed from 1996-05-15 to 2011-08-03. Reported financial figures are available; chart coverage varies by period.

Watchlist

Latest quarter

Revenue

82.5 million USD

2011-07-03 · USD

Exact inputs and evidence

Operating cash flow

7.92 million USD

2011-07-03 · USD

Exact inputs and evidence
  • Operating Cash Flow: 25609000 USD Source
  • Operating Cash Flow: 17686000 USD Source

Free cash flow

3.55 million USD

2011-07-03 · USD

Exact inputs and evidence
  • Operating Cash Flow: 25609000 USD Source
  • Operating Cash Flow: 17686000 USD Source
  • Capital Expenditure: 6785000 USD Source
  • Capital Expenditure: 2408000 USD Source
Cash and cash equivalents
49.7 million USD Source
Exact value

49741000 USD

Long-term debt including current maturities
Not available
Shares outstanding
51.3 million shares Source
Exact value

51285652 shares

Company performance

Up to ten complete financial years · consolidated figures

Includes later revisions to earlier periods. Annual charts exclude incomplete years.

Latest filing recorded: 2011-08-03.

Financial data available through: 2011-01-02.

Coverage by financial measure
  • Revenue: 10 of 11 periods available· newest 2011-01-02
  • Operating income: 10 of 11 periods available· newest 2011-01-02
  • Net income: 10 of 11 periods available· newest 2011-01-02
  • Operating cash flow: 10 of 11 periods available· newest 2011-01-02
  • Capital expenditure: 10 of 11 periods available· newest 2011-01-02
  • Total assets: 10 of 11 periods available· newest 2011-01-02
  • liabilities: No compatible figures in this window
  • Current assets: 10 of 11 periods available· newest 2011-01-02
  • Current liabilities: 10 of 11 periods available· newest 2011-01-02
  • Cash and cash equivalents: 10 of 11 periods available· newest 2011-01-02
  • long term debt: No compatible figures in this window
  • Shares outstanding: 1 of 11 periods available· newest 2011-01-02

Coverage describes values retained in this snapshot. Missing values are not zero; loading limits are reported separately.

What changed year over year

Latest complete year compared with the corresponding period one year earlier. These are measured changes; they do not establish their business causes.

  • Revenue

    +11.2%

    Prior period

    USD 293.18 million

    –

    Current period

    USD 325.96 million

    –

    Exact inputs and evidence

    325958000 − 293177000 = 32781000 USD

    293177000 USD · 2009-01-04 – 2010-01-03

    Inspect prior input Prior source

    325958000 USD · 2010-01-03 – 2011-01-02

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  • Net income

    -60.6%

    Prior period

    USD 58.05 million

    –

    Current period

    USD 22.85 million

    –

    Exact inputs and evidence

    22854000 − 58053000 = -35199000 USD

    58053000 USD · 2009-01-04 – 2010-01-03

    Inspect prior input Prior source

    22854000 USD · 2010-01-03 – 2011-01-02

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  • Operating cash flow

    +14.4%

    Prior period

    USD 31.94 million

    –

    Current period

    USD 36.54 million

    –

    Exact inputs and evidence

    36541000 − 31937000 = 4604000 USD

    31937000 USD · 2009-01-04 – 2010-01-03

    Inspect prior input Prior source

    36541000 USD · 2010-01-03 – 2011-01-02

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  • Capital expenditure

    +4.2%

    Prior period

    USD 10.9 million

    –

    Current period

    USD 11.36 million

    –

    Exact inputs and evidence

    11360000 − 10899000 = 461000 USD

    10899000 USD · 2009-01-04 – 2010-01-03

    Inspect prior input Prior source

    11360000 USD · 2010-01-03 – 2011-01-02

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Where revenue goes

How a period’s revenue divides into costs and what remains as profit. Items marked Derived are calculated by subtraction from reported figures.

2011 2010-01-03 – 2011-01-02

  • Revenue USD 325.96 million 100% of revenue
  • Cost of revenue USD 257.49 million 79% of revenue
  • Operating expenses USD 34.62 million 11% of revenue
  • Operating income USD 33.84 million 10% of revenue
  • Tax, interest and other Derived USD 10.99 million 3.4% of revenue
  • Net income USD 22.85 million 7% of revenue

Cash

  • Operating cash flow USD 36.54 million 11% of revenue
  • Capital expenditure USD 11.36 million 3.5% of revenue
  • Free cash flow Derived USD 25.18 million 7.7% of revenue

Share of revenue by period

  • Net income
  • Tax, interest and other
  • Operating costs
  • 2001 Operating loss: operating costs were 100% of revenue.
  • 2002 96%
  • 2003 98%
  • 2005 Operating loss: operating costs were 104% of revenue.
  • 2006 Operating loss: operating costs were 104% of revenue.
  • 2006 Operating loss: operating costs were 104% of revenue.
  • 2007 97%
  • 2008 97%
  • 2010 Net income was higher than operating income, so the split is not drawn.
  • 2011 90%
Values and sources
Revenue breakdown by annual reporting period
PeriodRevenueOperating costsOperating incomeTax, interest and otherNet incomeFree cash flowSource
2001 2000-12-31 – 2001-12-30428844000 430800000 Derived -1956000 3008000 Derived -4964000 8635000 Derived
Source
2002 2001-12-30 – 2002-12-29371198000 355301000 Derived 15897000 9703000 Derived 6194000 37094000 Derived
Source
2003 2002-12-29 – 2003-12-28322852000 315444000 Derived 7408000 3069000 Derived 4339000 25678000 Derived
Source
2005 2004-01-03 – 2005-01-02273239000 283602000 Derived -10363000 -3864000 Derived -6499000 -10716000 Derived
Source
2006 2005-01-02 – 2006-01-01273239000 283602000 Derived -10363000 -3864000 Derived -6499000 -10716000 Derived
Source
2006 2006-01-01 – 2006-12-31224683000 233874000 Derived -9191000 -14280000 Derived 5089000 -7947000 Derived
Source
2007 2006-12-31 – 2007-12-30248799000 241736000 Derived 7063000 4044000 Derived 3019000 21225000 Derived
Source
2008 2007-12-29 – 2008-12-28248799000 241736000 Derived 7063000 4044000 Derived 3019000 19233000 Derived
Source
2010 2009-01-04 – 2010-01-03293177000 258521000 Derived 34656000 -23397000 Derived 58053000 21038000 Derived
Source
2011 2010-01-03 – 2011-01-02325958000 292114000 Derived 33844000 10990000 Derived 22854000 25181000 Derived
Source

Amounts are exact, in USD.

Growth

Sales over time and how quickly they are changing.

Revenue

Revenue reported for each complete financial period.

USD 326M 2011
Revenue historyRevenue reported for each complete financial period. Values are shown by financial reporting period. Open Values and sources below for the exact observations and evidence.463.2M347.4M231.6M115.8M0.0200120062011
Values and sources
Revenue values and source evidence
PeriodSeriesValue(USD)Source evidence
2001Revenue428844000
2002Revenue371198000
2003Revenue322852000
2005Revenue273239000
2006Revenue273239000
2006Revenue224683000
2007Revenue248799000
2008Revenue248799000
2010Revenue293177000
2011Revenue325958000

Revenue growth

Change in revenue from the same financial period one year earlier.

11.2% 2011
Revenue growth historyChange in revenue from the same financial period one year earlier. Values are shown by financial reporting period. Open Values and sources below for the exact observations and evidence.21%10%0%-10%-21%200120062011
Values and sources
Revenue growth values and source evidence
PeriodSeriesValueSource evidence
2001Year over yearNo prior comparable period
2002Year over year-13.4%
2003Year over year-13%
2005Year over year-15.4%
2006Year over year0%
2006Year over year-17.8%
2007Year over year10.7%
2008Year over year0%
2010Year over year17.8%
2011Year over year11.2%

Profit and cash

How much revenue becomes profit, and how much cash operations generate.

Profit margins

Operating income, net income and free cash flow as a share of revenue.

Operating margin 10.4% 2011
Net margin 7% 2011
Free cash flow margin 7.7% 2011
Profit margins historyOperating income, net income and free cash flow as a share of revenue. Values are shown by financial reporting period. Open Values and sources below for the exact observations and evidence.21.7%14.8%7.9%0.9%-6.0%200120062011
  • Operating margin
  • Net margin
  • Free cash flow margin
Values and sources
Profit margins values and source evidence
PeriodSeriesValueSource evidence
2001Operating margin-0.5%
2002Operating margin4.3%
2003Operating margin2.3%
2005Operating margin-3.8%
2006Operating margin-3.8%
2006Operating margin-4.1%
2007Operating margin2.8%
2008Operating margin2.8%
2010Operating margin11.8%
2011Operating margin10.4%
2001Net margin-1.2%
2002Net margin1.7%
2003Net margin1.3%
2005Net margin-2.4%
2006Net margin-2.4%
2006Net margin2.3%
2007Net margin1.2%
2008Net margin1.2%
2010Net margin19.8%
2011Net margin7%
2001Free cash flow margin2%
2002Free cash flow margin10%
2003Free cash flow margin8%
2005Free cash flow margin-3.9%
2006Free cash flow margin-3.9%
2006Free cash flow margin-3.5%
2007Free cash flow margin8.5%
2008Free cash flow margin7.7%
2010Free cash flow margin7.2%
2011Free cash flow margin7.7%

Operating cash flow

Cash generated by the company’s normal business operations.

USD 36.5M 2011
Operating cash flow historyCash generated by the company’s normal business operations. Values are shown by financial reporting period. Open Values and sources below for the exact observations and evidence.47.1M35.3M23.5M11.8M0.0200120062011
Values and sources
Operating cash flow values and source evidence
PeriodSeriesValue(USD)Source evidence
2001Operating cash flow17606000
2002Operating cash flow43588000
2003Operating cash flow34026000
2005Operating cash flow490000
2006Operating cash flow490000
2006Operating cash flow4880000
2007Operating cash flow27035000
2008Operating cash flow25043000
2010Operating cash flow31937000
2011Operating cash flow36541000

Free cash flow

Operating cash flow minus capital expenditure for the same period and unit.

USD 25.2M 2011
Free cash flow historyOperating cash flow minus capital expenditure for the same period and unit. Values are shown by financial reporting period. Open Values and sources below for the exact observations and evidence.40.9M27.1M13.2M-675.9K-14.5M200120062011
Values and sources
Free cash flow values and source evidence
PeriodSeriesValue(USD)Source evidence
2001Free cash flow8635000
2002Free cash flow37094000
2003Free cash flow25678000
2005Free cash flow-10716000
2006Free cash flow-10716000
2006Free cash flow-7947000
2007Free cash flow21225000
2008Free cash flow19233000
2010Free cash flow21038000
2011Free cash flow25181000

Balance sheet

Liabilities and short-term ability to meet obligations at each period end.

Liabilities to assets

Total liabilities as a share of total assets.

Not enough comparable data to show this history.
Values and sources
Liabilities to assets values and source evidence
PeriodSeriesValueSource evidence
2001-12-30Liabilities / assetsNot reported
2002-12-29Liabilities / assetsNot reported
2003-12-28Liabilities / assetsNot reported
2005-01-02Liabilities / assetsNot reported
2006-01-01Liabilities / assetsNot reported
2006-12-31Liabilities / assetsNot reported
2007-12-30Liabilities / assetsNot reported
2008-12-28Liabilities / assetsNot reported
2010-01-03Liabilities / assetsNot reported
2011-01-02Liabilities / assetsNot reported

Current assets to current liabilities

Current assets divided by current liabilities.

3.04× 2011
Current assets to current liabilities historyCurrent assets divided by current liabilities. Values are shown by financial reporting period. Open Values and sources below for the exact observations and evidence.3.29×2.47×1.64×0.82×0.00×200120062011
Values and sources
Current assets to current liabilities values and source evidence
PeriodSeriesValueSource evidence
2001Current assets / current liabilities1.4×
2002Current assets / current liabilities1.9×
2003Current assets / current liabilities1.3×
2005Current assets / current liabilities1.19×
2006Current assets / current liabilities0.86×
2006Current assets / current liabilities0.73×
2007Current assets / current liabilities1.02×
2008Current assets / current liabilities0.96×
2010Current assets / current liabilities2.5×
2011Current assets / current liabilities3.04×

Cash generation

Compare reported profit with operating cash and capital spending. Free cash flow is calculated as operating cash flow minus capital expenditure when both exact, consolidated amounts match the same period and unit.

Cash generation by annual reporting period
PeriodNet incomeOperating cash flowCapital expenditureFree cash flow
2001 2000-12-31 – 2001-12-30
−USD 4.96 million
Exact value

Exact value: -4964000 USD

2000-12-31 – 2001-12-30: -4964000 USD Inspect Net Income Open source
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USD 17.61 million
Exact value

Exact value: 17606000 USD

2000-12-31 – 2001-12-30: 17606000 USD Inspect Operating Cash Flow Open source
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USD 8.97 million
Exact value

Exact value: 8971000 USD

2000-12-31 – 2001-12-30: 8971000 USD Inspect Capital Expenditure Open source
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USD 8.64 million
Calculation and evidence

17606000 − 8971000 USD

Exact free cash flow: 8635000 USD

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2002 2001-12-30 – 2002-12-29
USD 6.19 million
Exact value

Exact value: 6194000 USD

2001-12-30 – 2002-12-29: 6194000 USD Inspect Net Income Open source
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USD 43.59 million
Exact value

Exact value: 43588000 USD

2001-12-30 – 2002-12-29: 43588000 USD Inspect Operating Cash Flow Open source
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USD 6.49 million
Exact value

Exact value: 6494000 USD

2001-12-30 – 2002-12-29: 6494000 USD Inspect Capital Expenditure Open source
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USD 37.09 million
Calculation and evidence

43588000 − 6494000 USD

Exact free cash flow: 37094000 USD

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2003 2002-12-29 – 2003-12-28
USD 4.34 million
Exact value

Exact value: 4339000 USD

2002-12-29 – 2003-12-28: 4339000 USD Inspect Net Income Open source
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USD 34.03 million
Exact value

Exact value: 34026000 USD

2002-12-29 – 2003-12-28: 34026000 USD Inspect Operating Cash Flow Open source
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USD 8.35 million
Exact value

Exact value: 8348000 USD

2002-12-29 – 2003-12-28: 8348000 USD Inspect Capital Expenditure Open source
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USD 25.68 million
Calculation and evidence

34026000 − 8348000 USD

Exact free cash flow: 25678000 USD

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2005 2004-01-03 – 2005-01-02
−USD 6.5 million
Exact value

Exact value: -6499000 USD

2004-01-03 – 2005-01-02: -6499000 USD Inspect Net Income Open source
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USD 490,000
Exact value

Exact value: 490000 USD

2004-01-03 – 2005-01-02: 490000 USD Inspect Operating Cash Flow Open source
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USD 11.21 million
Exact value

Exact value: 11206000 USD

2004-01-03 – 2005-01-02: 11206000 USD Inspect Capital Expenditure Open source
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−USD 10.72 million
Calculation and evidence

490000 − 11206000 USD

Exact free cash flow: -10716000 USD

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2006 2005-01-02 – 2006-01-01
−USD 6.5 million
Exact value

Exact value: -6499000 USD

2005-01-02 – 2006-01-01: -6499000 USD Inspect Net Income Open source
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USD 490,000
Exact value

Exact value: 490000 USD

2005-01-02 – 2006-01-01: 490000 USD Inspect Operating Cash Flow Open source
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USD 11.21 million
Exact value

Exact value: 11206000 USD

2005-01-02 – 2006-01-01: 11206000 USD Inspect Capital Expenditure Open source
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−USD 10.72 million
Calculation and evidence

490000 − 11206000 USD

Exact free cash flow: -10716000 USD

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2006 2006-01-01 – 2006-12-31
USD 5.09 million
Exact value

Exact value: 5089000 USD

2006-01-01 – 2006-12-31: 5089000 USD Inspect Net Income Open source
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USD 4.88 million
Exact value

Exact value: 4880000 USD

2006-01-01 – 2006-12-31: 4880000 USD Inspect Operating Cash Flow Open source
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USD 12.83 million
Exact value

Exact value: 12827000 USD

2006-01-01 – 2006-12-31: 12827000 USD Inspect Capital Expenditure Open source
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−USD 7.95 million
Calculation and evidence

4880000 − 12827000 USD

Exact free cash flow: -7947000 USD

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2007 2006-12-31 – 2007-12-30
USD 3.02 million
Exact value

Exact value: 3019000 USD

2006-12-31 – 2007-12-30: 3019000 USD Inspect Net Income Open source
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USD 27.04 million
Exact value

Exact value: 27035000 USD

2006-12-31 – 2007-12-30: 27035000 USD Inspect Operating Cash Flow Open source
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USD 5.81 million
Exact value

Exact value: 5810000 USD

2006-12-31 – 2007-12-30: 5810000 USD Inspect Capital Expenditure Open source
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USD 21.23 million
Calculation and evidence

27035000 − 5810000 USD

Exact free cash flow: 21225000 USD

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2008 2007-12-29 – 2008-12-28
USD 3.02 million
Exact value

Exact value: 3019000 USD

2007-12-29 – 2008-12-28: 3019000 USD Inspect Net Income Open source
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USD 25.04 million
Exact value

Exact value: 25043000 USD

2007-12-29 – 2008-12-28: 25043000 USD Inspect Operating Cash Flow Open source
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USD 5.81 million
Exact value

Exact value: 5810000 USD

2007-12-29 – 2008-12-28: 5810000 USD Inspect Capital Expenditure Open source
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USD 19.23 million
Calculation and evidence

25043000 − 5810000 USD

Exact free cash flow: 19233000 USD

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2010 2009-01-04 – 2010-01-03
USD 58.05 million
Exact value

Exact value: 58053000 USD

2009-01-04 – 2010-01-03: 58053000 USD Inspect Net Income Open source
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USD 31.94 million
Exact value

Exact value: 31937000 USD

2009-01-04 – 2010-01-03: 31937000 USD Inspect Operating Cash Flow Open source
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USD 10.9 million
Exact value

Exact value: 10899000 USD

2009-01-04 – 2010-01-03: 10899000 USD Inspect Capital Expenditure Open source
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USD 21.04 million
Calculation and evidence

31937000 − 10899000 USD

Exact free cash flow: 21038000 USD

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2011 2010-01-03 – 2011-01-02
USD 22.85 million
Exact value

Exact value: 22854000 USD

2010-01-03 – 2011-01-02: 22854000 USD Inspect Net Income Open source
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USD 36.54 million
Exact value

Exact value: 36541000 USD

2010-01-03 – 2011-01-02: 36541000 USD Inspect Operating Cash Flow Open source
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USD 11.36 million
Exact value

Exact value: 11360000 USD

2010-01-03 – 2011-01-02: 11360000 USD Inspect Capital Expenditure Open source
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USD 25.18 million
Calculation and evidence

36541000 − 11360000 USD

Exact free cash flow: 25181000 USD

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Capital expenditure uses the canonical mapped positive-spending convention. A missing, ambiguous, incompatible, or negative-sign input is left blank. Values use the latest reported version.

Dataset coverage and company identifiers

Coverage reflects filings processed into this Fundies dataset; it does not imply every source filing is loaded.

65 filings · 129 latest values · 129 originally reported values

Dataset published . Source filing dates and reporting periods are shown separately.

Identifiers: 0000949297, 949297, edgar:949297

Also known as APAC CUSTOMER SERVICE INC, APAC CUSTOMER SERVICES, INC, APAC TELESERVICES INC