Segment disclosures

Company overview

Twilio Inc.

Each reported dimension combination stays separate. Revenue and operating income are shown as reported, with their dates and sources.

Revenue · Reported segment facts

16 dimension combinations 91 retained observations 14 reported periods

Counts describe retained dimensioned rows only. Periods and members can change across reports, and this view does not infer missing values or expected segment totals.

Operating Segments · Communications Segment

Consolidation Items · Statement Business Segments

Source dimensions srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=twlo:CommunicationsSegmentMember
PeriodValueUnitFiledEvidence
2025-04-01 – 2025-06-301152955000 USD20250808Open filing evidence
2025-01-01 – 2025-06-302249762000 USD20250808Open filing evidence
2025-01-01 – 2025-03-311096806000 USD20250502Open filing evidence
2024-01-01 – 2024-12-314160340000 USD20250226Open filing evidence
2024-07-01 – 2024-09-301060250000 USD20241031Open filing evidence
2024-01-01 – 2024-09-303039558000 USD20241031Open filing evidence
2024-04-01 – 2024-06-301007302000 USD20250808Open filing evidence
2024-01-01 – 2024-06-301979308000 USD20250808Open filing evidence
2024-01-01 – 2024-03-31972005000 USD20250502Open filing evidence
2023-01-01 – 2023-12-313858693000 USD20250226Open filing evidence
2023-07-01 – 2023-09-30960289000 USD20241031Open filing evidence
2023-01-01 – 2023-09-302857772000 USD20241031Open filing evidence
2023-01-01 – 2023-03-31932948000 USD20240508Open filing evidence
2022-01-01 – 2022-12-313550087000 USD20250226Open filing evidence

Operating Segments · Twilio Segment

Consolidation Items · Statement Business Segments

Source dimensions srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=twlo:TwilioSegmentMember
PeriodValueUnitFiledEvidence
2025-04-01 – 2025-06-3075470000 USD20250808Open filing evidence
2025-01-01 – 2025-06-30151126000 USD20250808Open filing evidence
2025-01-01 – 2025-03-3175657000 USD20250502Open filing evidence
2024-01-01 – 2024-12-31297696000 USD20250226Open filing evidence
2024-07-01 – 2024-09-3073399000 USD20241031Open filing evidence
2024-01-01 – 2024-09-30223643000 USD20241031Open filing evidence
2024-04-01 – 2024-06-3075200000 USD20250808Open filing evidence
2024-01-01 – 2024-06-30150244000 USD20250808Open filing evidence
2024-01-01 – 2024-03-3175045000 USD20250502Open filing evidence
2023-01-01 – 2023-12-31295252000 USD20250226Open filing evidence
2023-07-01 – 2023-09-3073381000 USD20241031Open filing evidence
2023-01-01 – 2023-09-30220223000 USD20241031Open filing evidence
2022-01-01 – 2022-12-31276234000 USD20250226Open filing evidence

Communications Segment · Communications Segment

Product Or Service · Statement Business Segments

Source dimensions srt:ProductOrServiceAxis=twlo:CommunicationsSegmentMember;us-gaap:StatementBusinessSegmentsAxis=twlo:CommunicationsSegmentMember
PeriodValueUnitFiledEvidence
2024-01-01 – 2024-12-314160340000 USD20250226Open filing evidence
2023-01-01 – 2023-12-313858693000 USD20250226Open filing evidence
2022-01-01 – 2022-12-313550087000 USD20250226Open filing evidence

Email · Communications Segment

Product Or Service · Statement Business Segments

Source dimensions srt:ProductOrServiceAxis=twlo:EmailMember;us-gaap:StatementBusinessSegmentsAxis=twlo:CommunicationsSegmentMember
PeriodValueUnitFiledEvidence
2024-01-01 – 2024-12-31488271000 USD20250226Open filing evidence
2023-01-01 – 2023-12-31440185000 USD20250226Open filing evidence
2022-01-01 – 2022-12-31399314000 USD20250226Open filing evidence

Other Communications · Communications Segment

Product Or Service · Statement Business Segments

Source dimensions srt:ProductOrServiceAxis=twlo:OtherCommunicationsMember;us-gaap:StatementBusinessSegmentsAxis=twlo:CommunicationsSegmentMember
PeriodValueUnitFiledEvidence
2024-01-01 – 2024-12-31770185000 USD20250226Open filing evidence
2023-01-01 – 2023-12-31722028000 USD20250226Open filing evidence
2022-01-01 – 2022-12-31609683000 USD20250226Open filing evidence

Programmable Messaging · Communications Segment

Product Or Service · Statement Business Segments

Source dimensions srt:ProductOrServiceAxis=twlo:ProgrammableMessagingMember;us-gaap:StatementBusinessSegmentsAxis=twlo:CommunicationsSegmentMember
PeriodValueUnitFiledEvidence
2024-01-01 – 2024-12-312358767000 USD20250226Open filing evidence
2023-01-01 – 2023-12-312184752000 USD20250226Open filing evidence
2022-01-01 – 2022-12-312066300000 USD20250226Open filing evidence

Programmable Voice · Communications Segment

Product Or Service · Statement Business Segments

Source dimensions srt:ProductOrServiceAxis=twlo:ProgrammableVoiceMember;us-gaap:StatementBusinessSegmentsAxis=twlo:CommunicationsSegmentMember
PeriodValueUnitFiledEvidence
2024-01-01 – 2024-12-31543117000 USD20250226Open filing evidence
2023-01-01 – 2023-12-31511728000 USD20250226Open filing evidence
2022-01-01 – 2022-12-31474790000 USD20250226Open filing evidence
2021-01-01 – 2021-12-31428484000 USD20240227Open filing evidence

Communication

Statement Business Segments

Source dimensions us-gaap:StatementBusinessSegmentsAxis=twlo:CommunicationMember
PeriodValueUnitFiledEvidence
2023-07-01 – 2023-09-30906714000 USD20231109Open filing evidence
2023-01-01 – 2023-09-302703079000 USD20231109Open filing evidence
2023-04-01 – 2023-06-30913135000 USD20230809Open filing evidence
2023-01-01 – 2023-06-301796365000 USD20230809Open filing evidence
2022-07-01 – 2022-09-30866193000 USD20231109Open filing evidence
2022-01-01 – 2022-09-302470350000 USD20231109Open filing evidence
2022-04-01 – 2022-06-30832305000 USD20230809Open filing evidence
2022-01-01 – 2022-06-301604158000 USD20230809Open filing evidence

Communications Segment · Operating Segments

Statement Business Segments · Consolidation Items

Source dimensions us-gaap:StatementBusinessSegmentsAxis=twlo:CommunicationsSegmentMember;srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember
PeriodValueUnitFiledEvidence
2024-04-01 – 2024-06-301007302000 USD20240801Open filing evidence
2024-01-01 – 2024-06-301979308000 USD20240801Open filing evidence
2023-01-01 – 2023-12-313858693000 USD20240227Open filing evidence
2023-04-01 – 2023-06-30964535000 USD20240801Open filing evidence
2023-01-01 – 2023-06-301897483000 USD20240801Open filing evidence
2022-01-01 – 2022-12-313550087000 USD20240227Open filing evidence
2021-01-01 – 2021-12-312640874000 USD20240227Open filing evidence

Communications Segment · Communications Segment

Statement Business Segments · Product Or Service

Source dimensions us-gaap:StatementBusinessSegmentsAxis=twlo:CommunicationsSegmentMember;srt:ProductOrServiceAxis=twlo:CommunicationsSegmentMember
PeriodValueUnitFiledEvidence
2023-01-01 – 2023-12-313858693000 USD20240227Open filing evidence
2022-01-01 – 2022-12-313550087000 USD20240227Open filing evidence
2021-01-01 – 2021-12-312640874000 USD20240227Open filing evidence

Communications Segment · Email And Marketing Campaigns

Statement Business Segments · Product Or Service

Source dimensions us-gaap:StatementBusinessSegmentsAxis=twlo:CommunicationsSegmentMember;srt:ProductOrServiceAxis=twlo:EmailAndMarketingCampaignsMember
PeriodValueUnitFiledEvidence
2023-01-01 – 2023-12-31440185000 USD20240227Open filing evidence
2022-01-01 – 2022-12-31399314000 USD20240227Open filing evidence
2021-01-01 – 2021-12-31330627000 USD20240227Open filing evidence

Communications Segment · Other Communications

Statement Business Segments · Product Or Service

Source dimensions us-gaap:StatementBusinessSegmentsAxis=twlo:CommunicationsSegmentMember;srt:ProductOrServiceAxis=twlo:OtherCommunicationsMember
PeriodValueUnitFiledEvidence
2023-01-01 – 2023-12-31722028000 USD20240227Open filing evidence
2022-01-01 – 2022-12-31609683000 USD20240227Open filing evidence
2021-01-01 – 2021-12-31465498000 USD20240227Open filing evidence

Communications Segment · Programmable Messaging

Statement Business Segments · Product Or Service

Source dimensions us-gaap:StatementBusinessSegmentsAxis=twlo:CommunicationsSegmentMember;srt:ProductOrServiceAxis=twlo:ProgrammableMessagingMember
PeriodValueUnitFiledEvidence
2023-01-01 – 2023-12-312184752000 USD20240227Open filing evidence
2022-01-01 – 2022-12-312066300000 USD20240227Open filing evidence
2021-01-01 – 2021-12-311416265000 USD20240227Open filing evidence

Data And Applications

Statement Business Segments

Source dimensions us-gaap:StatementBusinessSegmentsAxis=twlo:DataAndApplicationsMember
PeriodValueUnitFiledEvidence
2023-07-01 – 2023-09-30126956000 USD20231109Open filing evidence
2023-01-01 – 2023-09-30374916000 USD20231109Open filing evidence
2023-04-01 – 2023-06-30124626000 USD20230809Open filing evidence
2023-01-01 – 2023-06-30247960000 USD20230809Open filing evidence
2022-07-01 – 2022-09-30116837000 USD20231109Open filing evidence
2022-01-01 – 2022-09-30331397000 USD20231109Open filing evidence
2022-04-01 – 2022-06-30111049000 USD20230809Open filing evidence
2022-01-01 – 2022-06-30214559000 USD20230809Open filing evidence

Twilio Segment

Statement Business Segments

Source dimensions us-gaap:StatementBusinessSegmentsAxis=twlo:TwilioSegmentMember
PeriodValueUnitFiledEvidence
2024-01-01 – 2024-12-31297696000 USD20250226Open filing evidence
2023-01-01 – 2023-12-31295252000 USD20250226Open filing evidence
2022-01-01 – 2022-12-31276234000 USD20250226Open filing evidence
2021-01-01 – 2021-12-31200965000 USD20240227Open filing evidence

Twilio Segment · Operating Segments

Statement Business Segments · Consolidation Items

Source dimensions us-gaap:StatementBusinessSegmentsAxis=twlo:TwilioSegmentMember;srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember
PeriodValueUnitFiledEvidence
2024-04-01 – 2024-06-3075200000 USD20240801Open filing evidence
2024-01-01 – 2024-06-30150244000 USD20240801Open filing evidence
2024-01-01 – 2024-03-3175045000 USD20240508Open filing evidence
2023-01-01 – 2023-12-31295252000 USD20240227Open filing evidence
2023-04-01 – 2023-06-3073226000 USD20240801Open filing evidence
2023-01-01 – 2023-06-30146842000 USD20240801Open filing evidence
2023-01-01 – 2023-03-3173616000 USD20240508Open filing evidence
2022-01-01 – 2022-12-31276234000 USD20240227Open filing evidence
2021-01-01 – 2021-12-31200965000 USD20240227Open filing evidence