SERVICENOW, INC.

EDGAR

Annual consolidated revenue for 2025: about USD 13.28B, using the latest reported figures. The previous period, 2024, was about USD 10.98B.

Watchlist

Latest quarter

Revenue

4.11 billion USD

2026 Q3 · USD

Exact inputs and evidence
  • Revenue: 4106000000 USD Source

Operating margin

9.38%

2026 Q3 · %

Exact inputs and evidence
  • Operating Income: 385000000 USD Source
  • Revenue: 4106000000 USD Source

Operating cash flow

839 million USD

2026 Q3 · USD

Exact inputs and evidence
  • Operating Cash Flow: 3096000000 USD Source
  • Operating Cash Flow: 2257000000 USD Source

Free cash flow

748 million USD

2026 Q3 · USD

Exact inputs and evidence
  • Operating Cash Flow: 3096000000 USD Source
  • Operating Cash Flow: 2257000000 USD Source
  • Capital Expenditure: 346000000 USD Source
  • Capital Expenditure: 255000000 USD Source
Cash and cash equivalents
2.39 billion USD Source
Exact value

2393000000 USD

Long-term debt including current maturities
5.44 billion USD Source
Exact value

5438000000 USD

Shares outstanding
1.04 billion shares Source
Exact value

1038000000 shares

Reported share-count change

399.04% · 830 million shares

Year-over-year change in reported shares. Splits, issuance and buybacks can affect this figure; it does not isolate employee compensation or economic dilution.

Exact inputs and evidence
  • 208000000 shares · 2025-09-30· Source
  • 1038000000 shares · 2026-09-30· Source

Trailing twelve months

The four most recent complete quarters added together. This gives a full-year view that includes the latest quarterly results.

Revenue

15.4 billion USD

2025-10-01 – 2026-09-30

Exact inputs and evidence
  • Revenue: 13278000000 USD · 2025-01-01 – 2025-12-31 Source
  • Revenue: 9710000000 USD · 2025-01-01 – 2025-09-30 Source
  • Revenue: 3770000000 USD · 2026-01-01 – 2026-03-31 Source
  • Revenue: 3987000000 USD · 2026-04-01 – 2026-06-30 Source
  • Revenue: 4106000000 USD · 2026-07-01 – 2026-09-30 Source

Net income

1.45 billion USD

2025-10-01 – 2026-09-30

Exact inputs and evidence
  • Net income: 1748000000 USD · 2025-01-01 – 2025-12-31 Source
  • Net income: 1347000000 USD · 2025-01-01 – 2025-09-30 Source
  • Net income: 469000000 USD · 2026-01-01 – 2026-03-31 Source
  • Net income: 298000000 USD · 2026-04-01 – 2026-06-30 Source
  • Net income: 277000000 USD · 2026-07-01 – 2026-09-30 Source

Operating cash flow

5.33 billion USD

2025-10-01 – 2026-09-30

Exact inputs and evidence
  • Operating cash flow: 5444000000 USD · 2025-01-01 – 2025-12-31 Source
  • Operating cash flow: 3206000000 USD · 2025-01-01 – 2025-09-30 Source
  • Operating cash flow: 1670000000 USD · 2026-01-01 – 2026-03-31 Source
  • Operating cash flow: 2257000000 USD · 2026-01-01 – 2026-06-30 Source
  • Operating cash flow: 1670000000 USD · 2026-01-01 – 2026-03-31 Source
  • Operating cash flow: 3096000000 USD · 2026-01-01 – 2026-09-30 Source
  • Operating cash flow: 2257000000 USD · 2026-01-01 – 2026-06-30 Source

Capital expenditure

584 million USD

2025-10-01 – 2026-09-30

Exact inputs and evidence
  • Capital expenditure: 868000000 USD · 2025-01-01 – 2025-12-31 Source
  • Capital expenditure: 630000000 USD · 2025-01-01 – 2025-09-30 Source
  • Capital expenditure: 141000000 USD · 2026-01-01 – 2026-03-31 Source
  • Capital expenditure: 255000000 USD · 2026-01-01 – 2026-06-30 Source
  • Capital expenditure: 141000000 USD · 2026-01-01 – 2026-03-31 Source
  • Capital expenditure: 346000000 USD · 2026-01-01 – 2026-09-30 Source
  • Capital expenditure: 255000000 USD · 2026-01-01 – 2026-06-30 Source

Free cash flow

4.75 billion USD

2025-10-01 – 2026-09-30

Exact inputs and evidence
  • Operating cash flow: 5444000000 USD · 2025-01-01 – 2025-12-31 Source
  • Operating cash flow: 3206000000 USD · 2025-01-01 – 2025-09-30 Source
  • Operating cash flow: 1670000000 USD · 2026-01-01 – 2026-03-31 Source
  • Operating cash flow: 2257000000 USD · 2026-01-01 – 2026-06-30 Source
  • Operating cash flow: 1670000000 USD · 2026-01-01 – 2026-03-31 Source
  • Operating cash flow: 3096000000 USD · 2026-01-01 – 2026-09-30 Source
  • Operating cash flow: 2257000000 USD · 2026-01-01 – 2026-06-30 Source
  • Capital expenditure: 868000000 USD · 2025-01-01 – 2025-12-31 Source
  • Capital expenditure: 630000000 USD · 2025-01-01 – 2025-09-30 Source
  • Capital expenditure: 141000000 USD · 2026-01-01 – 2026-03-31 Source
  • Capital expenditure: 255000000 USD · 2026-01-01 – 2026-06-30 Source
  • Capital expenditure: 141000000 USD · 2026-01-01 – 2026-03-31 Source
  • Capital expenditure: 346000000 USD · 2026-01-01 – 2026-09-30 Source
  • Capital expenditure: 255000000 USD · 2026-01-01 – 2026-06-30 Source

Company performance

Up to ten complete financial years · consolidated figures

Includes later revisions to earlier periods. Annual charts exclude incomplete years.

Latest filing recorded: 2026-10-28.

Financial data available through: 2025-12-31.

Coverage by financial measure
  • Revenue: 11 of 11 periods available· newest 2025-12-31
  • Operating income: 11 of 11 periods available· newest 2025-12-31
  • Net income: 11 of 11 periods available· newest 2025-12-31
  • Operating cash flow: 11 of 11 periods available· newest 2025-12-31
  • Capital expenditure: 11 of 11 periods available· newest 2025-12-31
  • Total assets: 11 of 11 periods available· newest 2025-12-31
  • Total liabilities: 11 of 11 periods available· newest 2025-12-31
  • Current assets: 11 of 11 periods available· newest 2025-12-31
  • Current liabilities: 11 of 11 periods available· newest 2025-12-31
  • Cash and cash equivalents: 11 of 11 periods available· newest 2025-12-31
  • Long-term debt including current maturities: 1 of 11 periods available· newest 2025-12-31
  • Shares outstanding: 11 of 11 periods available· newest 2025-12-31

Coverage describes values retained in this snapshot. Missing values are not zero; loading limits are reported separately.

What changed year over year

Latest complete year compared with the corresponding period one year earlier. These are measured changes; they do not establish their business causes.

  • Revenue

    +20.9%

    Prior period

    USD 10.98 billion

    –

    Current period

    USD 13.28 billion

    –

    Exact inputs and evidence

    13278000000 − 10984000000 = 2294000000 USD

    10984000000 USD · 2024-01-01 – 2024-12-31

    Inspect prior input Prior source

    13278000000 USD · 2025-01-01 – 2025-12-31

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  • Net income

    +22.7%

    Prior period

    USD 1.43 billion

    –

    Current period

    USD 1.75 billion

    –

    Exact inputs and evidence

    1748000000 − 1425000000 = 323000000 USD

    1425000000 USD · 2024-01-01 – 2024-12-31

    Inspect prior input Prior source

    1748000000 USD · 2025-01-01 – 2025-12-31

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  • Operating cash flow

    +27.6%

    Prior period

    USD 4.27 billion

    –

    Current period

    USD 5.44 billion

    –

    Exact inputs and evidence

    5444000000 − 4267000000 = 1177000000 USD

    4267000000 USD · 2024-01-01 – 2024-12-31

    Inspect prior input Prior source

    5444000000 USD · 2025-01-01 – 2025-12-31

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  • Capital expenditure

    +1.9%

    Prior period

    USD 852 million

    –

    Current period

    USD 868 million

    –

    Exact inputs and evidence

    868000000 − 852000000 = 16000000 USD

    852000000 USD · 2024-01-01 – 2024-12-31

    Inspect prior input Prior source

    868000000 USD · 2025-01-01 – 2025-12-31

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Where revenue goes

How a period’s revenue divides into costs and what remains as profit. Items marked Derived are calculated by subtraction from reported figures.

2025 2025-01-01 – 2025-12-31

  • Revenue USD 13.28 billion 100% of revenue
  • Cost of revenue USD 2.98 billion 22% of revenue
  • Operating expenses USD 8.47 billion 64% of revenue
  • Operating income USD 1.82 billion 14% of revenue
  • Tax, interest and other Derived USD 76 million 0.6% of revenue
  • Net income USD 1.75 billion 13% of revenue

Cash

  • Operating cash flow USD 5.44 billion 41% of revenue
  • Capital expenditure USD 868 million 6.5% of revenue
  • Free cash flow Derived USD 4.58 billion 34% of revenue

Share of revenue by period

  • Net income
  • Tax, interest and other
  • Operating costs
  • 2016 Operating loss: operating costs were 127% of revenue.
  • 2017 Operating loss: operating costs were 103% of revenue.
  • 2018 Operating loss: operating costs were 102% of revenue.
  • 2019 Net income was higher than operating income, so the split is not drawn.
  • 2020 96%
  • 2021 96%
  • 2022 95%
  • 2023 Net income was higher than operating income, so the split is not drawn.
  • 2024 Net income was higher than operating income, so the split is not drawn.
  • 2025 13%86%
Values and sources
Revenue breakdown by annual reporting period
PeriodRevenueOperating costsOperating incomeTax, interest and otherNet incomeFree cash flowSource
2016 2016-01-01 – 2016-12-311390985000 1773153000 Derived -382168000 32081000 Derived -414249000 53519000 Derived
Source
2017 2017-01-01 – 2017-12-311918494000 1982890000 Derived -64396000 52450000 Derived -116846000 492430000 Derived
Source
2018 2018-01-01 – 2018-12-312608816000 2651242000 Derived -42426000 -15722000 Derived -26704000 586627000 Derived
Source
2019 2019-01-01 – 2019-12-313460000000 3418000000 Derived 42000000 -584698000 Derived 626698000 971000000 Derived
Source
2020 2020-01-01 – 2020-12-314519000000 4320000000 Derived 199000000 80000000 Derived 119000000 1367000000 Derived
Source
2021 2021-01-01 – 2021-12-315896000000 5639000000 Derived 257000000 27000000 Derived 230000000 1799000000 Derived
Source
2022 2022-01-01 – 2022-12-317245000000 6890000000 Derived 355000000 30000000 Derived 325000000 2173000000 Derived
Source
2023 2023-01-01 – 2023-12-318971000000 8209000000 Derived 762000000 -969000000 Derived 1731000000 2704000000 Derived
Source
2024 2024-01-01 – 2024-12-3110984000000 9620000000 Derived 1364000000 -61000000 Derived 1425000000 3415000000 Derived
Source
2025 2025-01-01 – 2025-12-3113278000000 11454000000 Derived 1824000000 76000000 Derived 1748000000 4576000000 Derived
Source

Amounts are exact, in USD.

Growth

Sales over time and how quickly they are changing.

Revenue

Revenue reported for each complete financial period.

USD 13.3B 2025
Revenue historyRevenue reported for each complete financial period. Values are shown by financial reporting period. Open Values and sources below for the exact observations and evidence.14.3B10.8B7.2B3.6B0.0201620212025
Values and sources
Revenue values and source evidence
PeriodSeriesValue(USD)Source evidence
2016Revenue1390985000
2017Revenue1918494000
2018Revenue2608816000
2019Revenue3460000000
2020Revenue4519000000
2021Revenue5896000000
2022Revenue7245000000
2023Revenue8971000000
2024Revenue10984000000
2025Revenue13278000000

Revenue growth

Change in revenue from the same financial period one year earlier.

20.9% 2025
Revenue growth historyChange in revenue from the same financial period one year earlier. Values are shown by financial reporting period. Open Values and sources below for the exact observations and evidence.41%31%21%10%0%201620212025
Values and sources
Revenue growth values and source evidence
PeriodSeriesValueSource evidence
2016Year over year38.3%
2017Year over year37.9%
2018Year over year36%
2019Year over year32.6%
2020Year over year30.6%
2021Year over year30.5%
2022Year over year22.9%
2023Year over year23.8%
2024Year over year22.4%
2025Year over year20.9%

Profit and cash

How much revenue becomes profit, and how much cash operations generate.

Profit margins

Operating income, net income and free cash flow as a share of revenue.

Operating margin 13.7% 2025
Net margin 13.2% 2025
Free cash flow margin 34.5% 2025
Profit margins historyOperating income, net income and free cash flow as a share of revenue. Values are shown by financial reporting period. Open Values and sources below for the exact observations and evidence.40%21%2%-16%-35%201620212025
  • Operating margin
  • Net margin
  • Free cash flow margin
Values and sources
Profit margins values and source evidence
PeriodSeriesValueSource evidence
2016Operating margin-27.5%
2017Operating margin-3.4%
2018Operating margin-1.6%
2019Operating margin1.2%
2020Operating margin4.4%
2021Operating margin4.4%
2022Operating margin4.9%
2023Operating margin8.5%
2024Operating margin12.4%
2025Operating margin13.7%
2016Net margin-29.8%
2017Net margin-6.1%
2018Net margin-1%
2019Net margin18.1%
2020Net margin2.6%
2021Net margin3.9%
2022Net margin4.5%
2023Net margin19.3%
2024Net margin13%
2025Net margin13.2%
2016Free cash flow margin3.8%
2017Free cash flow margin25.7%
2018Free cash flow margin22.5%
2019Free cash flow margin28.1%
2020Free cash flow margin30.3%
2021Free cash flow margin30.5%
2022Free cash flow margin30%
2023Free cash flow margin30.1%
2024Free cash flow margin31.1%
2025Free cash flow margin34.5%

Operating cash flow

Cash generated by the company’s normal business operations.

USD 5.4B 2025
Operating cash flow historyCash generated by the company’s normal business operations. Values are shown by financial reporting period. Open Values and sources below for the exact observations and evidence.5.9B4.4B2.9B1.5B0.0201620212025
Values and sources
Operating cash flow values and source evidence
PeriodSeriesValue(USD)Source evidence
2016Operating cash flow159081000
2017Operating cash flow642940000
2018Operating cash flow811089000
2019Operating cash flow1236000000
2020Operating cash flow1786000000
2021Operating cash flow2191000000
2022Operating cash flow2723000000
2023Operating cash flow3398000000
2024Operating cash flow4267000000
2025Operating cash flow5444000000

Free cash flow

Operating cash flow minus capital expenditure for the same period and unit.

USD 4.6B 2025
Free cash flow historyOperating cash flow minus capital expenditure for the same period and unit. Values are shown by financial reporting period. Open Values and sources below for the exact observations and evidence.4.9B3.7B2.5B1.2B0.0201620212025
Values and sources
Free cash flow values and source evidence
PeriodSeriesValue(USD)Source evidence
2016Free cash flow53519000
2017Free cash flow492430000
2018Free cash flow586627000
2019Free cash flow971000000
2020Free cash flow1367000000
2021Free cash flow1799000000
2022Free cash flow2173000000
2023Free cash flow2704000000
2024Free cash flow3415000000
2025Free cash flow4576000000

Balance sheet

Liabilities and short-term ability to meet obligations at each period end.

Liabilities to assets

Total liabilities as a share of total assets.

50.2% 2025
Liabilities to assets historyTotal liabilities as a share of total assets. Values are shown by financial reporting period. Open Values and sources below for the exact observations and evidence.87%66%44%22%0%201620212025
Values and sources
Liabilities to assets values and source evidence
PeriodSeriesValueSource evidence
2016Liabilities / assets81%
2017Liabilities / assets78.1%
2018Liabilities / assets71.4%
2019Liabilities / assets64.7%
2020Liabilities / assets67.5%
2021Liabilities / assets65.8%
2022Liabilities / assets62.2%
2023Liabilities / assets56.1%
2024Liabilities / assets52.9%
2025Liabilities / assets50.2%

Current assets to current liabilities

Current assets divided by current liabilities.

1× 2025
Current assets to current liabilities historyCurrent assets divided by current liabilities. Values are shown by financial reporting period. Open Values and sources below for the exact observations and evidence.1.35×1.01×0.68×0.34×0.00×201620212025
Values and sources
Current assets to current liabilities values and source evidence
PeriodSeriesValueSource evidence
2016Current assets / current liabilities1.25×
2017Current assets / current liabilities1.19×
2018Current assets / current liabilities1.17×
2019Current assets / current liabilities1.03×
2020Current assets / current liabilities1.21×
2021Current assets / current liabilities1.05×
2022Current assets / current liabilities1.11×
2023Current assets / current liabilities1.06×
2024Current assets / current liabilities1.1×
2025Current assets / current liabilities1×

Cash generation

Compare reported profit with operating cash and capital spending. Free cash flow is calculated as operating cash flow minus capital expenditure when both exact, consolidated amounts match the same period and unit.

Cash generation by annual reporting period
PeriodNet incomeOperating cash flowCapital expenditureFree cash flow
2016 2016-01-01 – 2016-12-31
−USD 414.25 million
Exact value

Exact value: -414249000 USD

2016-01-01 – 2016-12-31: -414249000 USD Inspect Net Income Open source
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USD 159.08 million
Exact value

Exact value: 159081000 USD

2016-01-01 – 2016-12-31: 159081000 USD Inspect Operating Cash Flow Open source
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USD 105.56 million
Exact value

Exact value: 105562000 USD

2016-01-01 – 2016-12-31: 105562000 USD Inspect Capital Expenditure Open source
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USD 53.52 million
Calculation and evidence

159081000 − 105562000 USD

Exact free cash flow: 53519000 USD

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2017 2017-01-01 – 2017-12-31
−USD 116.85 million
Exact value

Exact value: -116846000 USD

2017-01-01 – 2017-12-31: -116846000 USD Inspect Net Income Open source
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USD 642.94 million
Exact value

Exact value: 642940000 USD

2017-01-01 – 2017-12-31: 642940000 USD Inspect Operating Cash Flow Open source
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USD 150.51 million
Exact value

Exact value: 150510000 USD

2017-01-01 – 2017-12-31: 150510000 USD Inspect Capital Expenditure Open source
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USD 492.43 million
Calculation and evidence

642940000 − 150510000 USD

Exact free cash flow: 492430000 USD

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2018 2018-01-01 – 2018-12-31
−USD 26.7 million
Exact value

Exact value: -26704000 USD

2018-01-01 – 2018-12-31: -26704000 USD Inspect Net Income Open source
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USD 811.09 million
Exact value

Exact value: 811089000 USD

2018-01-01 – 2018-12-31: 811089000 USD Inspect Operating Cash Flow Open source
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USD 224.46 million
Exact value

Exact value: 224462000 USD

2018-01-01 – 2018-12-31: 224462000 USD Inspect Capital Expenditure Open source
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USD 586.63 million
Calculation and evidence

811089000 − 224462000 USD

Exact free cash flow: 586627000 USD

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2019 2019-01-01 – 2019-12-31
USD 626.7 million
Exact value

Exact value: 626698000 USD

2019-01-01 – 2019-12-31: 626698000 USD Inspect Net Income Open source
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USD 1.24 billion
Exact value

Exact value: 1236000000 USD

2019-01-01 – 2019-12-31: 1236000000 USD Inspect Operating Cash Flow Open source
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USD 265 million
Exact value

Exact value: 265000000 USD

2019-01-01 – 2019-12-31: 265000000 USD Inspect Capital Expenditure Open source
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USD 971 million
Calculation and evidence

1236000000 − 265000000 USD

Exact free cash flow: 971000000 USD

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2020 2020-01-01 – 2020-12-31
USD 119 million
Exact value

Exact value: 119000000 USD

2020-01-01 – 2020-12-31: 119000000 USD Inspect Net Income Open source
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USD 1.79 billion
Exact value

Exact value: 1786000000 USD

2020-01-01 – 2020-12-31: 1786000000 USD Inspect Operating Cash Flow Open source
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USD 419 million
Exact value

Exact value: 419000000 USD

2020-01-01 – 2020-12-31: 419000000 USD Inspect Capital Expenditure Open source
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USD 1.37 billion
Calculation and evidence

1786000000 − 419000000 USD

Exact free cash flow: 1367000000 USD

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2021 2021-01-01 – 2021-12-31
USD 230 million
Exact value

Exact value: 230000000 USD

2021-01-01 – 2021-12-31: 230000000 USD Inspect Net Income Open source
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USD 2.19 billion
Exact value

Exact value: 2191000000 USD

2021-01-01 – 2021-12-31: 2191000000 USD Inspect Operating Cash Flow Open source
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USD 392 million
Exact value

Exact value: 392000000 USD

2021-01-01 – 2021-12-31: 392000000 USD Inspect Capital Expenditure Open source
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USD 1.8 billion
Calculation and evidence

2191000000 − 392000000 USD

Exact free cash flow: 1799000000 USD

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2022 2022-01-01 – 2022-12-31
USD 325 million
Exact value

Exact value: 325000000 USD

2022-01-01 – 2022-12-31: 325000000 USD Inspect Net Income Open source
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USD 2.72 billion
Exact value

Exact value: 2723000000 USD

2022-01-01 – 2022-12-31: 2723000000 USD Inspect Operating Cash Flow Open source
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USD 550 million
Exact value

Exact value: 550000000 USD

2022-01-01 – 2022-12-31: 550000000 USD Inspect Capital Expenditure Open source
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USD 2.17 billion
Calculation and evidence

2723000000 − 550000000 USD

Exact free cash flow: 2173000000 USD

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2023 2023-01-01 – 2023-12-31
USD 1.73 billion
Exact value

Exact value: 1731000000 USD

2023-01-01 – 2023-12-31: 1731000000 USD Inspect Net Income Open source
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USD 3.4 billion
Exact value

Exact value: 3398000000 USD

2023-01-01 – 2023-12-31: 3398000000 USD Inspect Operating Cash Flow Open source
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USD 694 million
Exact value

Exact value: 694000000 USD

2023-01-01 – 2023-12-31: 694000000 USD Inspect Capital Expenditure Open source
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USD 2.7 billion
Calculation and evidence

3398000000 − 694000000 USD

Exact free cash flow: 2704000000 USD

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2024 2024-01-01 – 2024-12-31
USD 1.43 billion
Exact value

Exact value: 1425000000 USD

2024-01-01 – 2024-12-31: 1425000000 USD Inspect Net Income Open source
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USD 4.27 billion
Exact value

Exact value: 4267000000 USD

2024-01-01 – 2024-12-31: 4267000000 USD Inspect Operating Cash Flow Open source
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USD 852 million
Exact value

Exact value: 852000000 USD

2024-01-01 – 2024-12-31: 852000000 USD Inspect Capital Expenditure Open source
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USD 3.42 billion
Calculation and evidence

4267000000 − 852000000 USD

Exact free cash flow: 3415000000 USD

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2025 2025-01-01 – 2025-12-31
USD 1.75 billion
Exact value

Exact value: 1748000000 USD

2025-01-01 – 2025-12-31: 1748000000 USD Inspect Net Income Open source
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USD 5.44 billion
Exact value

Exact value: 5444000000 USD

2025-01-01 – 2025-12-31: 5444000000 USD Inspect Operating Cash Flow Open source
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USD 868 million
Exact value

Exact value: 868000000 USD

2025-01-01 – 2025-12-31: 868000000 USD Inspect Capital Expenditure Open source
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USD 4.58 billion
Calculation and evidence

5444000000 − 868000000 USD

Exact free cash flow: 4576000000 USD

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Capital expenditure uses the canonical mapped positive-spending convention. A missing, ambiguous, incompatible, or negative-sign input is left blank. Values use the latest reported version.

Dataset coverage and company identifiers

Coverage reflects filings processed into this Fundies dataset; it does not imply every source filing is loaded.

142 filings · 4,790 latest values · 4,790 originally reported values

Dataset published . Source filing dates and reporting periods are shown separately.

Identifiers: 0001373715, 1373715, NOW, edgar:1373715

Also known as SERVICE-NOW.COM, SERVICENOW, INC., ServiceNow, Inc.