English
Segment disclosures
Company overviewLivePerson, Inc.
Each reported dimension combination stays separate. Revenue and operating income are shown as reported, with their dates and sources.
Revenue · Reported segment facts
Counts describe retained dimensioned rows only. Periods and members can change across reports, and this view does not infer missing values or expected segment totals.
Operating Segments · Hosted Services Business · Business
Consolidation Items · Product Or Service · Statement Business Segments
Source dimensions
srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;srt:ProductOrServiceAxis=lpsn:HostedServicesBusinessMember;us-gaap:StatementBusinessSegmentsAxis=lpsn:BusinessMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2022-07-01 – 2022-09-30 | 89491000 | USD | 20221108 | Open filing evidence |
| 2022-01-01 – 2022-09-30 | 290671000 | USD | 20221108 | Open filing evidence |
| 2021-07-01 – 2021-09-30 | 93234000 | USD | 20221108 | Open filing evidence |
| 2021-01-01 – 2021-09-30 | 271966000 | USD | 20221108 | Open filing evidence |
| 2021-01-01 – 2021-03-31 | 83640000 | USD | 20210507 | Open filing evidence |
| 2020-07-01 – 2020-09-30 | 74396000 | USD | 20201109 | Open filing evidence |
| 2020-01-01 – 2020-09-30 | 207832000 | USD | 20201109 | Open filing evidence |
| 2020-04-01 – 2020-06-30 | 72382000 | USD | 20200810 | Open filing evidence |
| 2020-01-01 – 2020-06-30 | 133435000 | USD | 20200810 | Open filing evidence |
| 2020-01-01 – 2020-03-31 | 61051000 | USD | 20210507 | Open filing evidence |
| 2019-07-01 – 2019-09-30 | 57824000 | USD | 20201109 | Open filing evidence |
| 2019-01-01 – 2019-09-30 | 163033000 | USD | 20201109 | Open filing evidence |
| 2019-04-01 – 2019-06-30 | 53672000 | USD | 20200810 | Open filing evidence |
| 2019-01-01 – 2019-06-30 | 105209000 | USD | 20200810 | Open filing evidence |
| 2019-01-01 – 2019-03-31 | 51537000 | USD | 20200511 | Open filing evidence |
| 2018-07-01 – 2018-09-30 | 50046000 | USD | 2019-11-08 · 22:02:37.000Z | Open filing evidence |
| 2018-01-01 – 2018-09-30 | 145805000 | USD | 2019-11-08 · 22:02:37.000Z | Open filing evidence |
| 2018-04-01 – 2018-06-30 | 48331000 | USD | 2019-08-02 · 21:14:26.000Z | Open filing evidence |
| 2018-01-01 – 2018-06-30 | 95759000 | USD | 2019-08-02 · 21:14:26.000Z | Open filing evidence |
Operating Segments · Hosted Services Business · Consumer Business
Consolidation Items · Product Or Service · Statement Business Segments
Source dimensions
srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;srt:ProductOrServiceAxis=lpsn:HostedServicesBusinessMember;us-gaap:StatementBusinessSegmentsAxis=lpsn:ConsumerBusinessMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2020-01-01 – 2020-12-31 | 286588000 | USD | 20210308 | Open filing evidence |
| 2019-01-01 – 2019-12-31 | 225705000 | USD | 20210308 | Open filing evidence |
| 2018-01-01 – 2018-12-31 | 197474000 | USD | 20210308 | Open filing evidence |
| 2017-01-01 – 2017-12-31 | 178686000 | USD | 20200302 | Open filing evidence |
Operating Segments · Hosted Services Consumer · Business
Consolidation Items · Product Or Service · Statement Business Segments
Source dimensions
srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;srt:ProductOrServiceAxis=lpsn:HostedServicesConsumerMember;us-gaap:StatementBusinessSegmentsAxis=lpsn:BusinessMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2022-07-01 – 2022-09-30 | 0 | USD | 20221108 | Open filing evidence |
| 2022-01-01 – 2022-09-30 | 0 | USD | 20221108 | Open filing evidence |
| 2021-07-01 – 2021-09-30 | 0 | USD | 20221108 | Open filing evidence |
| 2021-01-01 – 2021-09-30 | 0 | USD | 20221108 | Open filing evidence |
Operating Segments · Hosted Services Consumer · Consumer
Consolidation Items · Product Or Service · Statement Business Segments
Source dimensions
srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;srt:ProductOrServiceAxis=lpsn:HostedServicesConsumerMember;us-gaap:StatementBusinessSegmentsAxis=lpsn:ConsumerMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2021-07-01 – 2021-09-30 | 9123000 | USD | 20211103 | Open filing evidence |
| 2021-01-01 – 2021-09-30 | 27944000 | USD | 20211103 | Open filing evidence |
| 2021-04-01 – 2021-06-30 | 9810000 | USD | 20210804 | Open filing evidence |
| 2021-01-01 – 2021-06-30 | 18821000 | USD | 20210804 | Open filing evidence |
| 2020-07-01 – 2020-09-30 | 7881000 | USD | 20211103 | Open filing evidence |
| 2020-01-01 – 2020-09-30 | 21707000 | USD | 20211103 | Open filing evidence |
| 2020-04-01 – 2020-06-30 | 7587000 | USD | 20210804 | Open filing evidence |
| 2020-01-01 – 2020-06-30 | 13826000 | USD | 20210804 | Open filing evidence |
| 2020-01-01 – 2020-03-31 | 6240000 | USD | 20200511 | Open filing evidence |
| 2019-01-01 – 2019-12-31 | 24480000 | USD | 20200302 | Open filing evidence |
| 2019-07-01 – 2019-09-30 | 6704000 | USD | 20201109 | Open filing evidence |
| 2019-01-01 – 2019-09-30 | 18235000 | USD | 20201109 | Open filing evidence |
| 2019-04-01 – 2019-06-30 | 6124000 | USD | 20200810 | Open filing evidence |
| 2019-01-01 – 2019-06-30 | 11531000 | USD | 20200810 | Open filing evidence |
| 2019-01-01 – 2019-03-31 | 5407000 | USD | 20200511 | Open filing evidence |
| 2018-01-01 – 2018-12-31 | 19553000 | USD | 20200302 | Open filing evidence |
| 2018-07-01 – 2018-09-30 | 4876000 | USD | 2019-11-08 · 22:02:37.000Z | Open filing evidence |
| 2018-01-01 – 2018-09-30 | 14508000 | USD | 2019-11-08 · 22:02:37.000Z | Open filing evidence |
| 2018-04-01 – 2018-06-30 | 4952000 | USD | 2019-08-02 · 21:14:26.000Z | Open filing evidence |
| 2018-01-01 – 2018-06-30 | 9632000 | USD | 2019-08-02 · 21:14:26.000Z | Open filing evidence |
| 2017-01-01 – 2017-12-31 | 17450000 | USD | 20200302 | Open filing evidence |
Operating Segments · Professional Services · Business
Consolidation Items · Product Or Service · Statement Business Segments
Source dimensions
srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;srt:ProductOrServiceAxis=lpsn:ProfessionalServicesMember;us-gaap:StatementBusinessSegmentsAxis=lpsn:BusinessMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2022-01-01 – 2022-03-31 | 14751000 | USD | 20230511 | Open filing evidence |
| 2021-01-01 – 2021-03-31 | 15240000 | USD | 20210507 | Open filing evidence |
| 2020-07-01 – 2020-09-30 | 12527000 | USD | 20201109 | Open filing evidence |
| 2020-01-01 – 2020-09-30 | 34956000 | USD | 20201109 | Open filing evidence |
| 2020-04-01 – 2020-06-30 | 11634000 | USD | 20200810 | Open filing evidence |
| 2020-01-01 – 2020-06-30 | 22430000 | USD | 20200810 | Open filing evidence |
| 2020-01-01 – 2020-03-31 | 10797000 | USD | 20210507 | Open filing evidence |
| 2019-07-01 – 2019-09-30 | 10647000 | USD | 20201109 | Open filing evidence |
| 2019-01-01 – 2019-09-30 | 31268000 | USD | 20201109 | Open filing evidence |
| 2019-04-01 – 2019-06-30 | 11163000 | USD | 20200810 | Open filing evidence |
| 2019-01-01 – 2019-06-30 | 20621000 | USD | 20200810 | Open filing evidence |
| 2019-01-01 – 2019-03-31 | 9458000 | USD | 20200511 | Open filing evidence |
| 2018-07-01 – 2018-09-30 | 9291000 | USD | 2019-11-08 · 22:02:37.000Z | Open filing evidence |
| 2018-01-01 – 2018-09-30 | 23801000 | USD | 2019-11-08 · 22:02:37.000Z | Open filing evidence |
| 2018-04-01 – 2018-06-30 | 8377000 | USD | 2019-08-02 · 21:14:26.000Z | Open filing evidence |
| 2018-01-01 – 2018-06-30 | 14510000 | USD | 2019-08-02 · 21:14:26.000Z | Open filing evidence |
Operating Segments · Professional Services · Consumer Business
Consolidation Items · Product Or Service · Statement Business Segments
Source dimensions
srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;srt:ProductOrServiceAxis=lpsn:ProfessionalServicesMember;us-gaap:StatementBusinessSegmentsAxis=lpsn:ConsumerBusinessMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2019-01-01 – 2019-12-31 | 41424000 | USD | 20200302 | Open filing evidence |
| 2018-01-01 – 2018-12-31 | 32811000 | USD | 20200302 | Open filing evidence |
| 2017-01-01 – 2017-12-31 | 22740000 | USD | 20200302 | Open filing evidence |
Operating Segments · Professional Services · Consumer
Consolidation Items · Product Or Service · Statement Business Segments
Source dimensions
srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;srt:ProductOrServiceAxis=lpsn:ProfessionalServicesMember;us-gaap:StatementBusinessSegmentsAxis=lpsn:ConsumerMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2021-07-01 – 2021-09-30 | 0 | USD | 20211103 | Open filing evidence |
| 2021-01-01 – 2021-09-30 | 0 | USD | 20211103 | Open filing evidence |
| 2020-07-01 – 2020-09-30 | 0 | USD | 20211103 | Open filing evidence |
| 2020-01-01 – 2020-09-30 | 0 | USD | 20211103 | Open filing evidence |
Operating Segments · Business
Consolidation Items · Statement Business Segments
Source dimensions
srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=lpsn:BusinessMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2022-07-01 – 2022-09-30 | 120101000 | USD | 20221108 | Open filing evidence |
| 2022-01-01 – 2022-09-30 | 364612000 | USD | 20221108 | Open filing evidence |
| 2022-04-01 – 2022-06-30 | 123436000 | USD | 20220809 | Open filing evidence |
| 2022-01-01 – 2022-06-30 | 244511000 | USD | 20220809 | Open filing evidence |
| 2022-01-01 – 2022-03-31 | 130197000 Restated | USD | 20230511 | Open filing evidence |
| 2021-07-01 – 2021-09-30 | 109204000 | USD | 20221108 | Open filing evidence |
| 2021-01-01 – 2021-09-30 | 317879000 | USD | 20221108 | Open filing evidence |
| 2021-04-01 – 2021-06-30 | 109795000 | USD | 20220809 | Open filing evidence |
| 2021-01-01 – 2021-06-30 | 208675000 | USD | 20220809 | Open filing evidence |
| 2021-01-01 – 2021-03-31 | 98880000 | USD | 20220510 | Open filing evidence |
| 2020-07-01 – 2020-09-30 | 86923000 | USD | 20201109 | Open filing evidence |
| 2020-01-01 – 2020-09-30 | 242788000 | USD | 20201109 | Open filing evidence |
| 2020-04-01 – 2020-06-30 | 84016000 | USD | 20210804 | Open filing evidence |
| 2020-01-01 – 2020-06-30 | 155865000 | USD | 20210804 | Open filing evidence |
| 2020-01-01 – 2020-03-31 | 71848000 | USD | 20210507 | Open filing evidence |
| 2019-07-01 – 2019-09-30 | 68471000 | USD | 20201109 | Open filing evidence |
| 2019-01-01 – 2019-09-30 | 194301000 | USD | 20201109 | Open filing evidence |
| 2019-04-01 – 2019-06-30 | 64835000 | USD | 20200810 | Open filing evidence |
| 2019-01-01 – 2019-06-30 | 125830000 | USD | 20200810 | Open filing evidence |
| 2019-01-01 – 2019-03-31 | 60995000 | USD | 20200511 | Open filing evidence |
| 2018-07-01 – 2018-09-30 | 59337000 | USD | 2019-11-08 · 22:02:37.000Z | Open filing evidence |
| 2018-01-01 – 2018-09-30 | 169606000 | USD | 2019-11-08 · 22:02:37.000Z | Open filing evidence |
| 2018-04-01 – 2018-06-30 | 56708000 | USD | 2019-08-02 · 21:14:26.000Z | Open filing evidence |
| 2018-01-01 – 2018-06-30 | 110269000 | USD | 2019-08-02 · 21:14:26.000Z | Open filing evidence |
Operating Segments · Business · Hosted Services Business
Consolidation Items · Statement Business Segments · Product Or Service
Source dimensions
srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=lpsn:BusinessMember;srt:ProductOrServiceAxis=lpsn:HostedServicesBusinessMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2021-04-01 – 2021-06-30 | 95092000 | USD | 20210804 | Open filing evidence |
| 2021-01-01 – 2021-06-30 | 178732000 | USD | 20210804 | Open filing evidence |
| 2020-04-01 – 2020-06-30 | 72382000 | USD | 20210804 | Open filing evidence |
| 2020-01-01 – 2020-06-30 | 133435000 | USD | 20210804 | Open filing evidence |
Operating Segments · Business · Hosted Services Consumer
Consolidation Items · Statement Business Segments · Product Or Service
Source dimensions
srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=lpsn:BusinessMember;srt:ProductOrServiceAxis=lpsn:HostedServicesConsumerMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2021-04-01 – 2021-06-30 | 0 | USD | 20210804 | Open filing evidence |
| 2021-01-01 – 2021-06-30 | 0 | USD | 20210804 | Open filing evidence |
| 2020-04-01 – 2020-06-30 | 0 | USD | 20210804 | Open filing evidence |
| 2020-01-01 – 2020-06-30 | 0 | USD | 20210804 | Open filing evidence |
Operating Segments · Consumer Business
Consolidation Items · Statement Business Segments
Source dimensions
srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=lpsn:ConsumerBusinessMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2021-01-01 – 2021-12-31 | 431929000 | USD | 20220228 | Open filing evidence |
| 2020-01-01 – 2020-12-31 | 336856000 | USD | 20220228 | Open filing evidence |
| 2019-01-01 – 2019-12-31 | 267129000 | USD | 20220228 | Open filing evidence |
| 2018-01-01 – 2018-12-31 | 230285000 | USD | 20210308 | Open filing evidence |
| 2017-01-01 – 2017-12-31 | 201426000 | USD | 20200302 | Open filing evidence |
Operating Segments · Consumer Business · Hosted Services Consumer
Consolidation Items · Statement Business Segments · Product Or Service
Source dimensions
srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=lpsn:ConsumerBusinessMember;srt:ProductOrServiceAxis=lpsn:HostedServicesConsumerMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2021-01-01 – 2021-12-31 | 0 | USD | 20220228 | Open filing evidence |
| 2020-01-01 – 2020-12-31 | 0 | USD | 20220228 | Open filing evidence |
| 2019-01-01 – 2019-12-31 | 0 | USD | 20220228 | Open filing evidence |
Operating Segments · Consumer Business · Professional Services
Consolidation Items · Statement Business Segments · Product Or Service
Source dimensions
srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=lpsn:ConsumerBusinessMember;srt:ProductOrServiceAxis=lpsn:ProfessionalServicesMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2020-01-01 – 2020-12-31 | 50268000 | USD | 20210308 | Open filing evidence |
| 2019-01-01 – 2019-12-31 | 41424000 | USD | 20210308 | Open filing evidence |
| 2018-01-01 – 2018-12-31 | 32811000 | USD | 20210308 | Open filing evidence |
Operating Segments · Consumer
Consolidation Items · Statement Business Segments
Source dimensions
srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=lpsn:ConsumerMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2022-07-01 – 2022-09-30 | 9460000 | USD | 20221108 | Open filing evidence |
| 2022-01-01 – 2022-09-30 | 27711000 | USD | 20221108 | Open filing evidence |
| 2021-07-01 – 2021-09-30 | 9123000 | USD | 20221108 | Open filing evidence |
| 2021-01-01 – 2021-09-30 | 27944000 | USD | 20221108 | Open filing evidence |
| 2021-04-01 – 2021-06-30 | 9810000 | USD | 20210804 | Open filing evidence |
| 2021-01-01 – 2021-06-30 | 18821000 | USD | 20210804 | Open filing evidence |
| 2021-01-01 – 2021-03-31 | 9011000 | USD | 20210507 | Open filing evidence |
| 2020-01-01 – 2020-12-31 | 29764000 | USD | 20210308 | Open filing evidence |
| 2020-07-01 – 2020-09-30 | 7881000 | USD | 20211103 | Open filing evidence |
| 2020-01-01 – 2020-09-30 | 21707000 | USD | 20211103 | Open filing evidence |
| 2020-04-01 – 2020-06-30 | 7587000 | USD | 20210804 | Open filing evidence |
| 2020-01-01 – 2020-06-30 | 13826000 | USD | 20210804 | Open filing evidence |
| 2020-01-01 – 2020-03-31 | 6240000 | USD | 20210507 | Open filing evidence |
| 2019-01-01 – 2019-12-31 | 24480000 | USD | 20210308 | Open filing evidence |
| 2019-07-01 – 2019-09-30 | 6704000 | USD | 20201109 | Open filing evidence |
| 2019-01-01 – 2019-09-30 | 18235000 | USD | 20201109 | Open filing evidence |
| 2019-04-01 – 2019-06-30 | 6124000 | USD | 20200810 | Open filing evidence |
| 2019-01-01 – 2019-06-30 | 11531000 | USD | 20200810 | Open filing evidence |
| 2019-01-01 – 2019-03-31 | 5407000 | USD | 20200511 | Open filing evidence |
| 2018-01-01 – 2018-12-31 | 19553000 | USD | 20210308 | Open filing evidence |
| 2018-07-01 – 2018-09-30 | 4876000 | USD | 2019-11-08 · 22:02:37.000Z | Open filing evidence |
| 2018-01-01 – 2018-09-30 | 14508000 | USD | 2019-11-08 · 22:02:37.000Z | Open filing evidence |
| 2018-04-01 – 2018-06-30 | 4952000 | USD | 2019-08-02 · 21:14:26.000Z | Open filing evidence |
| 2018-01-01 – 2018-06-30 | 9632000 | USD | 2019-08-02 · 21:14:26.000Z | Open filing evidence |
| 2017-01-01 – 2017-12-31 | 17450000 | USD | 20200302 | Open filing evidence |
Operating Segments · Consumer · Hosted Services Business
Consolidation Items · Statement Business Segments · Product Or Service
Source dimensions
srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=lpsn:ConsumerMember;srt:ProductOrServiceAxis=lpsn:HostedServicesBusinessMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2022-07-01 – 2022-09-30 | 0 | USD | 20221108 | Open filing evidence |
| 2022-01-01 – 2022-09-30 | 0 | USD | 20221108 | Open filing evidence |
| 2021-07-01 – 2021-09-30 | 0 | USD | 20221108 | Open filing evidence |
| 2021-01-01 – 2021-09-30 | 0 | USD | 20221108 | Open filing evidence |
| 2021-04-01 – 2021-06-30 | 0 | USD | 20210804 | Open filing evidence |
| 2021-01-01 – 2021-06-30 | 0 | USD | 20210804 | Open filing evidence |
| 2020-04-01 – 2020-06-30 | 0 | USD | 20210804 | Open filing evidence |
| 2020-01-01 – 2020-06-30 | 0 | USD | 20210804 | Open filing evidence |
Operating Segments · Consumer · Hosted Services Consumer
Consolidation Items · Statement Business Segments · Product Or Service
Source dimensions
srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=lpsn:ConsumerMember;srt:ProductOrServiceAxis=lpsn:HostedServicesConsumerMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2022-07-01 – 2022-09-30 | 9460000 | USD | 20221108 | Open filing evidence |
| 2022-01-01 – 2022-09-30 | 27711000 | USD | 20221108 | Open filing evidence |
| 2021-07-01 – 2021-09-30 | 9123000 | USD | 20221108 | Open filing evidence |
| 2021-01-01 – 2021-09-30 | 27944000 | USD | 20221108 | Open filing evidence |
Hosted Services Business · Operating Segments · Business
Product Or Service · Consolidation Items · Statement Business Segments
Source dimensions
srt:ProductOrServiceAxis=lpsn:HostedServicesBusinessMember;srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=lpsn:BusinessMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2022-04-01 – 2022-06-30 | 94856000 | USD | 20220809 | Open filing evidence |
| 2022-01-01 – 2022-06-30 | 201180000 | USD | 20220809 | Open filing evidence |
| 2022-01-01 – 2022-03-31 | 106324000 | USD | 20220510 | Open filing evidence |
| 2021-04-01 – 2021-06-30 | 95092000 | USD | 20220809 | Open filing evidence |
| 2021-01-01 – 2021-06-30 | 178732000 | USD | 20220809 | Open filing evidence |
| 2021-01-01 – 2021-03-31 | 83640000 | USD | 20220510 | Open filing evidence |
Hosted Services Business · Operating Segments · Consumer Business
Product Or Service · Consolidation Items · Statement Business Segments
Source dimensions
srt:ProductOrServiceAxis=lpsn:HostedServicesBusinessMember;srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=lpsn:ConsumerBusinessMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2021-01-01 – 2021-12-31 | 364231000 | USD | 20220228 | Open filing evidence |
| 2020-01-01 – 2020-12-31 | 286588000 | USD | 20220228 | Open filing evidence |
| 2019-01-01 – 2019-12-31 | 225705000 | USD | 20220228 | Open filing evidence |
Hosted Services Business · Operating Segments · Consumer
Product Or Service · Consolidation Items · Statement Business Segments
Source dimensions
srt:ProductOrServiceAxis=lpsn:HostedServicesBusinessMember;srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=lpsn:ConsumerMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2021-07-01 – 2021-09-30 | 0 | USD | 20211103 | Open filing evidence |
| 2021-01-01 – 2021-09-30 | 0 | USD | 20211103 | Open filing evidence |
| 2020-07-01 – 2020-09-30 | 0 | USD | 20211103 | Open filing evidence |
| 2020-01-01 – 2020-09-30 | 0 | USD | 20211103 | Open filing evidence |
Hosted Services Business · Business · Operating Segments
Product Or Service · Statement Business Segments · Consolidation Items
Source dimensions
srt:ProductOrServiceAxis=lpsn:HostedServicesBusinessMember;us-gaap:StatementBusinessSegmentsAxis=lpsn:BusinessMember;srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2021-07-01 – 2021-09-30 | 93234000 | USD | 20211103 | Open filing evidence |
| 2021-01-01 – 2021-09-30 | 271966000 | USD | 20211103 | Open filing evidence |
| 2020-07-01 – 2020-09-30 | 74396000 | USD | 20211103 | Open filing evidence |
| 2020-01-01 – 2020-09-30 | 207832000 | USD | 20211103 | Open filing evidence |
Hosted Services Business · Consumer Business · Operating Segments
Product Or Service · Statement Business Segments · Consolidation Items
Source dimensions
srt:ProductOrServiceAxis=lpsn:HostedServicesBusinessMember;us-gaap:StatementBusinessSegmentsAxis=lpsn:ConsumerBusinessMember;srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2022-01-01 – 2022-12-31 | 375325000 | USD | 20230316 | Open filing evidence |
| 2021-01-01 – 2021-12-31 | 364231000 | USD | 20230316 | Open filing evidence |
| 2020-01-01 – 2020-12-31 | 286588000 | USD | 20230316 | Open filing evidence |
Hosted Services Business · Consumer · Operating Segments
Product Or Service · Statement Business Segments · Consolidation Items
Source dimensions
srt:ProductOrServiceAxis=lpsn:HostedServicesBusinessMember;us-gaap:StatementBusinessSegmentsAxis=lpsn:ConsumerMember;srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2022-01-01 – 2022-12-31 | 0 | USD | 20230316 | Open filing evidence |
| 2022-01-01 – 2022-03-31 | 0 | USD | 20220510 | Open filing evidence |
| 2021-01-01 – 2021-12-31 | 0 | USD | 20230316 | Open filing evidence |
| 2021-01-01 – 2021-03-31 | 0 | USD | 20220510 | Open filing evidence |
| 2020-01-01 – 2020-12-31 | 0 | USD | 20230316 | Open filing evidence |
Hosted Services Consumer · Operating Segments · Business
Product Or Service · Consolidation Items · Statement Business Segments
Source dimensions
srt:ProductOrServiceAxis=lpsn:HostedServicesConsumerMember;srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=lpsn:BusinessMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2022-04-01 – 2022-06-30 | 0 | USD | 20220809 | Open filing evidence |
| 2022-01-01 – 2022-06-30 | 0 | USD | 20220809 | Open filing evidence |
| 2022-01-01 – 2022-03-31 | 0 | USD | 20220510 | Open filing evidence |
| 2021-04-01 – 2021-06-30 | 0 | USD | 20220809 | Open filing evidence |
| 2021-01-01 – 2021-06-30 | 0 | USD | 20220809 | Open filing evidence |
| 2021-01-01 – 2021-03-31 | 0 | USD | 20220510 | Open filing evidence |
Hosted Services Consumer · Operating Segments · Consumer
Product Or Service · Consolidation Items · Statement Business Segments
Source dimensions
srt:ProductOrServiceAxis=lpsn:HostedServicesConsumerMember;srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=lpsn:ConsumerMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2021-01-01 – 2021-03-31 | 9011000 | USD | 20210507 | Open filing evidence |
| 2020-01-01 – 2020-12-31 | 29764000 | USD | 20210308 | Open filing evidence |
| 2020-01-01 – 2020-03-31 | 6240000 | USD | 20210507 | Open filing evidence |
| 2019-01-01 – 2019-12-31 | 24480000 | USD | 20210308 | Open filing evidence |
| 2018-01-01 – 2018-12-31 | 19553000 | USD | 20210308 | Open filing evidence |
Hosted Services Consumer · Consumer · Operating Segments
Product Or Service · Statement Business Segments · Consolidation Items
Source dimensions
srt:ProductOrServiceAxis=lpsn:HostedServicesConsumerMember;us-gaap:StatementBusinessSegmentsAxis=lpsn:ConsumerMember;srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2022-01-01 – 2022-12-31 | 37142000 | USD | 20230316 | Open filing evidence |
| 2022-01-01 – 2022-03-31 | 9122000 | USD | 20220510 | Open filing evidence |
| 2021-01-01 – 2021-12-31 | 37695000 | USD | 20230316 | Open filing evidence |
| 2021-01-01 – 2021-03-31 | 9011000 | USD | 20220510 | Open filing evidence |
| 2020-01-01 – 2020-12-31 | 29764000 | USD | 20230316 | Open filing evidence |
Professional Services · Operating Segments · Business
Product Or Service · Consolidation Items · Statement Business Segments
Source dimensions
srt:ProductOrServiceAxis=lpsn:ProfessionalServicesMember;srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=lpsn:BusinessMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2022-07-01 – 2022-09-30 | 30610000 | USD | 20221108 | Open filing evidence |
| 2022-01-01 – 2022-09-30 | 73941000 | USD | 20221108 | Open filing evidence |
| 2022-04-01 – 2022-06-30 | 28580000 | USD | 20220809 | Open filing evidence |
| 2022-01-01 – 2022-06-30 | 43331000 | USD | 20220809 | Open filing evidence |
| 2022-01-01 – 2022-03-31 | 14751000 | USD | 20220510 | Open filing evidence |
| 2021-07-01 – 2021-09-30 | 15970000 | USD | 20221108 | Open filing evidence |
| 2021-01-01 – 2021-09-30 | 45913000 | USD | 20221108 | Open filing evidence |
| 2021-04-01 – 2021-06-30 | 14703000 | USD | 20220809 | Open filing evidence |
| 2021-01-01 – 2021-06-30 | 29943000 | USD | 20220809 | Open filing evidence |
| 2021-01-01 – 2021-03-31 | 15240000 | USD | 20220510 | Open filing evidence |
| 2020-04-01 – 2020-06-30 | 11634000 | USD | 20210804 | Open filing evidence |
| 2020-01-01 – 2020-06-30 | 22430000 | USD | 20210804 | Open filing evidence |
Professional Services · Operating Segments · Consumer Business
Product Or Service · Consolidation Items · Statement Business Segments
Source dimensions
srt:ProductOrServiceAxis=lpsn:ProfessionalServicesMember;srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=lpsn:ConsumerBusinessMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2021-01-01 – 2021-12-31 | 67698000 | USD | 20220228 | Open filing evidence |
| 2020-01-01 – 2020-12-31 | 50268000 | USD | 20220228 | Open filing evidence |
| 2019-01-01 – 2019-12-31 | 41424000 | USD | 20220228 | Open filing evidence |
Professional Services · Operating Segments · Consumer
Product Or Service · Consolidation Items · Statement Business Segments
Source dimensions
srt:ProductOrServiceAxis=lpsn:ProfessionalServicesMember;srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=lpsn:ConsumerMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2022-07-01 – 2022-09-30 | 0 | USD | 20221108 | Open filing evidence |
| 2022-01-01 – 2022-09-30 | 0 | USD | 20221108 | Open filing evidence |
| 2021-07-01 – 2021-09-30 | 0 | USD | 20221108 | Open filing evidence |
| 2021-01-01 – 2021-09-30 | 0 | USD | 20221108 | Open filing evidence |
| 2021-04-01 – 2021-06-30 | 0 | USD | 20210804 | Open filing evidence |
| 2021-01-01 – 2021-06-30 | 0 | USD | 20210804 | Open filing evidence |
| 2020-04-01 – 2020-06-30 | 0 | USD | 20210804 | Open filing evidence |
| 2020-01-01 – 2020-06-30 | 0 | USD | 20210804 | Open filing evidence |
Professional Services · Business
Product Or Service · Statement Business Segments
Source dimensions
srt:ProductOrServiceAxis=lpsn:ProfessionalServicesMember;us-gaap:StatementBusinessSegmentsAxis=lpsn:BusinessMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2023-01-01 – 2023-03-31 | 20323000 | USD | 20230511 | Open filing evidence |
Professional Services · Consumer · Operating Segments
Product Or Service · Statement Business Segments · Consolidation Items
Source dimensions
srt:ProductOrServiceAxis=lpsn:ProfessionalServicesMember;us-gaap:StatementBusinessSegmentsAxis=lpsn:ConsumerMember;srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2022-01-01 – 2022-03-31 | 0 | USD | 20220510 | Open filing evidence |
| 2021-01-01 – 2021-12-31 | 0 | USD | 20220228 | Open filing evidence |
| 2021-01-01 – 2021-03-31 | 0 | USD | 20220510 | Open filing evidence |
| 2020-01-01 – 2020-12-31 | 0 | USD | 20220228 | Open filing evidence |
| 2019-01-01 – 2019-12-31 | 0 | USD | 20220228 | Open filing evidence |
Operating Segments · Hosted Services Business · Business
Consolidation Items · Product Or Service · Statement Business Segments
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:ProductOrServiceAxis=lpsn:HostedServicesBusinessMember;us-gaap:StatementBusinessSegmentsAxis=lpsn:BusinessMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2019-01-01 – 2019-03-31 | 51537000 | USD | 20190507 | Open filing evidence |
| 2018-07-01 – 2018-09-30 | 50046000 | USD | 20181109 | Open filing evidence |
| 2018-01-01 – 2018-09-30 | 145805000 | USD | 20181109 | Open filing evidence |
| 2018-04-01 – 2018-06-30 | 48331000 | USD | 20180806 | Open filing evidence |
| 2018-01-01 – 2018-06-30 | 95759000 | USD | 20180806 | Open filing evidence |
| 2018-01-01 – 2018-03-31 | 47427000 | USD | 20190507 | Open filing evidence |
| 2017-07-01 – 2017-09-30 | 46378000 | USD | 20181109 | Open filing evidence |
| 2017-01-01 – 2017-09-30 | 131798000 | USD | 20181109 | Open filing evidence |
| 2017-04-01 – 2017-06-30 | 43927000 | USD | 20180806 | Open filing evidence |
| 2017-01-01 – 2017-06-30 | 85420000 | USD | 20180806 | Open filing evidence |
| 2017-01-01 – 2017-03-31 | 41493000 | USD | 20180508 | Open filing evidence |
Operating Segments · Hosted Services Business · Consumer Business
Consolidation Items · Product Or Service · Statement Business Segments
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:ProductOrServiceAxis=lpsn:HostedServicesBusinessMember;us-gaap:StatementBusinessSegmentsAxis=lpsn:ConsumerBusinessMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2018-01-01 – 2018-12-31 | 197474000 | USD | 20190225 | Open filing evidence |
| 2017-01-01 – 2017-12-31 | 178686000 | USD | 20190225 | Open filing evidence |
| 2016-01-01 – 2016-12-31 | 183551000 | USD | 20190225 | Open filing evidence |
Operating Segments · Hosted Services Consumer · Consumer
Consolidation Items · Product Or Service · Statement Business Segments
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:ProductOrServiceAxis=lpsn:HostedServicesConsumerMember;us-gaap:StatementBusinessSegmentsAxis=lpsn:ConsumerMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2019-01-01 – 2019-03-31 | 5407000 | USD | 20190507 | Open filing evidence |
| 2018-01-01 – 2018-12-31 | 19553000 | USD | 20190225 | Open filing evidence |
| 2018-07-01 – 2018-09-30 | 4876000 | USD | 20181109 | Open filing evidence |
| 2018-01-01 – 2018-09-30 | 14508000 | USD | 20181109 | Open filing evidence |
| 2018-04-01 – 2018-06-30 | 4952000 | USD | 20180806 | Open filing evidence |
| 2018-01-01 – 2018-06-30 | 9632000 | USD | 20180806 | Open filing evidence |
| 2018-01-01 – 2018-03-31 | 4680000 | USD | 20190507 | Open filing evidence |
| 2017-01-01 – 2017-12-31 | 17450000 | USD | 20190225 | Open filing evidence |
| 2017-07-01 – 2017-09-30 | 4355000 | USD | 20181109 | Open filing evidence |
| 2017-01-01 – 2017-09-30 | 12985000 | USD | 20181109 | Open filing evidence |
| 2017-04-01 – 2017-06-30 | 4460000 | USD | 20180806 | Open filing evidence |
| 2017-01-01 – 2017-06-30 | 8630000 | USD | 20180806 | Open filing evidence |
| 2017-01-01 – 2017-03-31 | 4170000 | USD | 20180508 | Open filing evidence |
| 2016-01-01 – 2016-12-31 | 16258000 | USD | 20190225 | Open filing evidence |
Operating Segments · Professional Services · Business
Consolidation Items · Product Or Service · Statement Business Segments
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:ProductOrServiceAxis=lpsn:ProfessionalServicesMember;us-gaap:StatementBusinessSegmentsAxis=lpsn:BusinessMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2019-01-01 – 2019-03-31 | 9458000 | USD | 20190507 | Open filing evidence |
| 2018-07-01 – 2018-09-30 | 9291000 | USD | 20181109 | Open filing evidence |
| 2018-01-01 – 2018-09-30 | 23801000 | USD | 20181109 | Open filing evidence |
| 2018-04-01 – 2018-06-30 | 8377000 | USD | 20180806 | Open filing evidence |
| 2018-01-01 – 2018-06-30 | 14510000 | USD | 20180806 | Open filing evidence |
| 2018-01-01 – 2018-03-31 | 6134000 | USD | 20190507 | Open filing evidence |
| 2017-07-01 – 2017-09-30 | 5760000 | USD | 20181109 | Open filing evidence |
| 2017-01-01 – 2017-09-30 | 16703000 | USD | 20181109 | Open filing evidence |
| 2017-04-01 – 2017-06-30 | 5687000 | USD | 20180806 | Open filing evidence |
| 2017-01-01 – 2017-06-30 | 10943000 | USD | 20180806 | Open filing evidence |
| 2017-01-01 – 2017-03-31 | 5256000 | USD | 20180508 | Open filing evidence |
Operating Segments · Professional Services · Consumer Business
Consolidation Items · Product Or Service · Statement Business Segments
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:ProductOrServiceAxis=lpsn:ProfessionalServicesMember;us-gaap:StatementBusinessSegmentsAxis=lpsn:ConsumerBusinessMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2018-01-01 – 2018-12-31 | 32811000 | USD | 20190225 | Open filing evidence |
| 2017-01-01 – 2017-12-31 | 22740000 | USD | 20190225 | Open filing evidence |
| 2016-01-01 – 2016-12-31 | 22970000 | USD | 20190225 | Open filing evidence |
Operating Segments · Business
Consolidation Items · Statement Business Segments
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=lpsn:BusinessMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2019-01-01 – 2019-03-31 | 60995000 | USD | 20190507 | Open filing evidence |
| 2018-07-01 – 2018-09-30 | 59337000 | USD | 20181109 | Open filing evidence |
| 2018-01-01 – 2018-09-30 | 169606000 | USD | 20181109 | Open filing evidence |
| 2018-04-01 – 2018-06-30 | 56708000 | USD | 20180806 | Open filing evidence |
| 2018-01-01 – 2018-06-30 | 110269000 | USD | 20180806 | Open filing evidence |
| 2018-01-01 – 2018-03-31 | 53561000 | USD | 20190507 | Open filing evidence |
| 2017-07-01 – 2017-09-30 | 52138000 | USD | 20181109 | Open filing evidence |
| 2017-01-01 – 2017-09-30 | 148501000 | USD | 20181109 | Open filing evidence |
| 2017-04-01 – 2017-06-30 | 49614000 | USD | 20180806 | Open filing evidence |
| 2017-01-01 – 2017-06-30 | 96363000 | USD | 20180806 | Open filing evidence |
| 2017-01-01 – 2017-03-31 | 46749000 | USD | 20180508 | Open filing evidence |
| 2016-07-01 – 2016-09-30 | 50474000 | USD | 20171109 | Open filing evidence |
| 2016-01-01 – 2016-09-30 | 154614000 | USD | 20171109 | Open filing evidence |
| 2016-04-01 – 2016-06-30 | 52441000 | USD | 20170728 | Open filing evidence |
| 2016-01-01 – 2016-06-30 | 104140000 | USD | 20170728 | Open filing evidence |
| 2016-01-01 – 2016-03-31 | 51698000 | USD | 20170510 | Open filing evidence |
Operating Segments · Consumer Business
Consolidation Items · Statement Business Segments
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=lpsn:ConsumerBusinessMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2018-01-01 – 2018-12-31 | 230285000 | USD | 20190225 | Open filing evidence |
| 2017-01-01 – 2017-12-31 | 201426000 | USD | 20190225 | Open filing evidence |
| 2016-01-01 – 2016-12-31 | 206521000 | USD | 20190225 | Open filing evidence |
Operating Segments · Consumer
Consolidation Items · Statement Business Segments
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=lpsn:ConsumerMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2019-01-01 – 2019-03-31 | 5407000 | USD | 20190507 | Open filing evidence |
| 2018-01-01 – 2018-12-31 | 19553000 | USD | 20190225 | Open filing evidence |
| 2018-07-01 – 2018-09-30 | 4876000 | USD | 20181109 | Open filing evidence |
| 2018-01-01 – 2018-09-30 | 14508000 | USD | 20181109 | Open filing evidence |
| 2018-04-01 – 2018-06-30 | 4952000 | USD | 20180806 | Open filing evidence |
| 2018-01-01 – 2018-06-30 | 9632000 | USD | 20180806 | Open filing evidence |
| 2018-01-01 – 2018-03-31 | 4680000 | USD | 20190507 | Open filing evidence |
| 2017-01-01 – 2017-12-31 | 17450000 | USD | 20190225 | Open filing evidence |
| 2017-07-01 – 2017-09-30 | 4355000 | USD | 20181109 | Open filing evidence |
| 2017-01-01 – 2017-09-30 | 12985000 | USD | 20181109 | Open filing evidence |
| 2017-04-01 – 2017-06-30 | 4460000 | USD | 20180806 | Open filing evidence |
| 2017-01-01 – 2017-06-30 | 8630000 | USD | 20180806 | Open filing evidence |
| 2017-01-01 – 2017-03-31 | 4170000 | USD | 20180508 | Open filing evidence |
| 2016-01-01 – 2016-12-31 | 16258000 | USD | 20190225 | Open filing evidence |
| 2016-07-01 – 2016-09-30 | 4044000 | USD | 20171109 | Open filing evidence |
| 2016-01-01 – 2016-09-30 | 12048000 | USD | 20171109 | Open filing evidence |
| 2016-04-01 – 2016-06-30 | 4238000 | USD | 20170728 | Open filing evidence |
| 2016-01-01 – 2016-06-30 | 8004000 | USD | 20170728 | Open filing evidence |
| 2016-01-01 – 2016-03-31 | 3766000 | USD | 20170510 | Open filing evidence |
Business
Statement Business Segments
Multiple units reported for the same period; values are kept separate.
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=lpsn:BusinessMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2023-01-01 – 2023-03-31 | 107661000 | USD | 20230511 | Open filing evidence |
| 2016-07-01 – 2016-09-30 | 50474000 | USD | 20161109 | Open filing evidence |
| 2016-01-01 – 2016-09-30 | 154614000 | USD | 20161109 | Open filing evidence |
| 2016-04-01 – 2016-06-30 | 52441000 | USD | 20160729 | Open filing evidence |
| 2016-01-01 – 2016-06-30 | 104140000 | USD | 20160729 | Open filing evidence |
| 2016-01-01 – 2016-03-31 | 51698000 | USD | 20160510 | Open filing evidence |
| 2015-07-01 – 2015-09-30 | 57096000 | USD | 20161109 | Open filing evidence |
| 2015-01-01 – 2015-09-30 | 168642000 | USD | 20161109 | Open filing evidence |
| 2015-04-01 – 2015-06-30 | 55472000 | USD | 20160729 | Open filing evidence |
| 2015-01-01 – 2015-06-30 | 111545000 | USD | 20160729 | Open filing evidence |
| 2015-01-01 – 2015-03-31 | 56074000 | USD | 20160510 | Open filing evidence |
| 2014-07-01 – 2014-09-30 | 48795000 | USD | 20151109 | Open filing evidence |
| 2014-01-01 – 2014-09-30 | 139261000 | USD | 20151109 | Open filing evidence |
| 2014-04-01 – 2014-06-30 | 46548000 | USD | 20150807 | Open filing evidence |
| 2014-01-01 – 2014-06-30 | 90467000 | USD | 20150807 | Open filing evidence |
| 2014-01-01 – 2014-03-31 | 43918000 | USD | 20150511 | Open filing evidence |
| 2013-07-01 – 2013-09-30 | 41364000 | USD | 20141107 | Open filing evidence |
| 2013-01-01 – 2013-09-30 | 119694000 | USD | 20141107 | Open filing evidence |
| 2013-04-01 – 2013-06-30 | 39453000 | Unit12 | 20130808 | Open filing evidence |
| 2013-04-01 – 2013-06-30 | 39453000 | USD | 20140801 | Open filing evidence |
| 2013-01-01 – 2013-06-30 | 78330000 | Unit12 | 20130808 | Open filing evidence |
| 2013-01-01 – 2013-06-30 | 78330000 | USD | 20140801 | Open filing evidence |
| 2013-01-01 – 2013-03-31 | 38876000 | Unit12 | 20130510 | Open filing evidence |
| 2013-01-01 – 2013-03-31 | 38876000 | USD | 20140509 | Open filing evidence |
| 2012-07-01 – 2012-09-30 | 36093000 | USD | 20131107 | Open filing evidence |
| 2012-01-01 – 2012-09-30 | 103547000 | USD | 20131107 | Open filing evidence |
| 2012-04-01 – 2012-06-30 | 34544000 | Unit12 | 20130808 | Open filing evidence |
| 2012-01-01 – 2012-06-30 | 67455000 | Unit12 | 20130808 | Open filing evidence |
| 2012-01-01 – 2012-03-31 | 32911000 | Unit12 | 20130510 | Open filing evidence |
Business · Operating Segments
Statement Business Segments · Consolidation Items
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=lpsn:BusinessMember;srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2021-07-01 – 2021-09-30 | 109204000 | USD | 20211103 | Open filing evidence |
| 2021-01-01 – 2021-09-30 | 317879000 | USD | 20211103 | Open filing evidence |
| 2020-07-01 – 2020-09-30 | 86923000 | USD | 20211103 | Open filing evidence |
| 2020-01-01 – 2020-09-30 | 242788000 | USD | 20211103 | Open filing evidence |
Business · Operating Segments · Hosted Services Consumer
Statement Business Segments · Consolidation Items · Product Or Service
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=lpsn:BusinessMember;srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;srt:ProductOrServiceAxis=lpsn:HostedServicesConsumerMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2021-07-01 – 2021-09-30 | 0 | USD | 20211103 | Open filing evidence |
| 2021-01-01 – 2021-09-30 | 0 | USD | 20211103 | Open filing evidence |
| 2020-07-01 – 2020-09-30 | 0 | USD | 20211103 | Open filing evidence |
| 2020-01-01 – 2020-09-30 | 0 | USD | 20211103 | Open filing evidence |
Business · Operating Segments · Professional Services
Statement Business Segments · Consolidation Items · Product Or Service
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=lpsn:BusinessMember;srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;srt:ProductOrServiceAxis=lpsn:ProfessionalServicesMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2021-07-01 – 2021-09-30 | 15970000 | USD | 20211103 | Open filing evidence |
| 2021-01-01 – 2021-09-30 | 45913000 | USD | 20211103 | Open filing evidence |
| 2020-07-01 – 2020-09-30 | 12527000 | USD | 20211103 | Open filing evidence |
| 2020-01-01 – 2020-09-30 | 34956000 | USD | 20211103 | Open filing evidence |
Business · Hosted Services Business
Statement Business Segments · Product Or Service
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=lpsn:BusinessMember;srt:ProductOrServiceAxis=lpsn:HostedServicesBusinessMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2023-01-01 – 2023-03-31 | 87338000 | USD | 20230511 | Open filing evidence |
Business · Hosted Services Business · Corporate Non Segment
Statement Business Segments · Product Or Service · Consolidation Items
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=lpsn:BusinessMember;srt:ProductOrServiceAxis=lpsn:HostedServicesBusinessMember;srt:ConsolidationItemsAxis=us-gaap:CorporateNonSegmentMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2022-01-01 – 2022-03-31 | 115446000 | USD | 20230511 | Open filing evidence |
Consumer Business
Statement Business Segments
Multiple units reported for the same period; values are kept separate.
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=lpsn:ConsumerBusinessMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2017-01-01 – 2017-12-31 | 201426000 | USD | 20180315 | Open filing evidence |
| 2016-01-01 – 2016-12-31 | 206521000 | USD | 20180315 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 223803000 | USD | 20180315 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 193302000 | USD | 20170310 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 162714000 | USD | 20160315 | Open filing evidence |
| 2012-01-01 – 2012-12-31 | 142298000 | Unit12 | 20130301 | Open filing evidence |
| 2012-01-01 – 2012-12-31 | 142298000 | USD | 20150312 | Open filing evidence |
| 2012-07-01 – 2012-09-30 | 36093000 | Unit12 | 20121109 | Open filing evidence |
| 2012-01-01 – 2012-09-30 | 103547000 | Unit12 | 20121109 | Open filing evidence |
| 2012-04-01 – 2012-06-30 | 34544000 | USD | 20120808 | Open filing evidence |
| 2012-01-01 – 2012-06-30 | 67455000 | USD | 20120808 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 118567000 | Unit12 | 20130301 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 118567000 | USD | 20140314 | Open filing evidence |
| 2011-07-01 – 2011-09-30 | 30786000 | Unit12 | 20121109 | Open filing evidence |
| 2011-01-01 – 2011-09-30 | 85627000 | Unit12 | 20121109 | Open filing evidence |
| 2011-04-01 – 2011-06-30 | 28116000 | USD | 20120808 | Open filing evidence |
| 2011-01-01 – 2011-06-30 | 54841000 | USD | 20120808 | Open filing evidence |
| 2010-01-01 – 2010-12-31 | 95667000 | Unit12 | 20130301 | Open filing evidence |
Consumer Business · Operating Segments
Statement Business Segments · Consolidation Items
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=lpsn:ConsumerBusinessMember;srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2022-01-01 – 2022-12-31 | 477658000 | USD | 20230316 | Open filing evidence |
| 2021-01-01 – 2021-12-31 | 431929000 | USD | 20230316 | Open filing evidence |
| 2020-01-01 – 2020-12-31 | 336856000 | USD | 20230316 | Open filing evidence |
Consumer Business · Operating Segments · Professional Services
Statement Business Segments · Consolidation Items · Product Or Service
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=lpsn:ConsumerBusinessMember;srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;srt:ProductOrServiceAxis=lpsn:ProfessionalServicesMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2022-01-01 – 2022-12-31 | 102333000 | USD | 20230316 | Open filing evidence |
| 2021-01-01 – 2021-12-31 | 67698000 | USD | 20230316 | Open filing evidence |
| 2020-01-01 – 2020-12-31 | 50268000 | USD | 20230316 | Open filing evidence |
Consumer Business · Hosted Services Consumer · Operating Segments
Statement Business Segments · Product Or Service · Consolidation Items
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=lpsn:ConsumerBusinessMember;srt:ProductOrServiceAxis=lpsn:HostedServicesConsumerMember;srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2022-01-01 – 2022-12-31 | 0 | USD | 20230316 | Open filing evidence |
| 2021-01-01 – 2021-12-31 | 0 | USD | 20230316 | Open filing evidence |
| 2020-01-01 – 2020-12-31 | 0 | USD | 20230316 | Open filing evidence |
Consumer
Statement Business Segments
Multiple units reported for the same period; values are kept separate.
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=lpsn:ConsumerMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2017-01-01 – 2017-12-31 | 17450000 | USD | 20180315 | Open filing evidence |
| 2016-01-01 – 2016-12-31 | 16258000 | USD | 20180315 | Open filing evidence |
| 2016-07-01 – 2016-09-30 | 4044000 | USD | 20161109 | Open filing evidence |
| 2016-01-01 – 2016-09-30 | 12048000 | USD | 20161109 | Open filing evidence |
| 2016-04-01 – 2016-06-30 | 4238000 | USD | 20160729 | Open filing evidence |
| 2016-01-01 – 2016-06-30 | 8004000 | USD | 20160729 | Open filing evidence |
| 2016-01-01 – 2016-03-31 | 3766000 | USD | 20160510 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 15209000 | USD | 20180315 | Open filing evidence |
| 2015-07-01 – 2015-09-30 | 3661000 | USD | 20161109 | Open filing evidence |
| 2015-01-01 – 2015-09-30 | 11219000 | USD | 20161109 | Open filing evidence |
| 2015-04-01 – 2015-06-30 | 3862000 | USD | 20160729 | Open filing evidence |
| 2015-01-01 – 2015-06-30 | 7559000 | USD | 20160729 | Open filing evidence |
| 2015-01-01 – 2015-03-31 | 3696000 | USD | 20160510 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 16629000 | USD | 20170310 | Open filing evidence |
| 2014-07-01 – 2014-09-30 | 3992000 | USD | 20151109 | Open filing evidence |
| 2014-01-01 – 2014-09-30 | 12441000 | USD | 20151109 | Open filing evidence |
| 2014-04-01 – 2014-06-30 | 4539000 | USD | 20150807 | Open filing evidence |
| 2014-01-01 – 2014-06-30 | 8448000 | USD | 20150807 | Open filing evidence |
| 2014-01-01 – 2014-03-31 | 3910000 | USD | 20150511 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 15091000 | USD | 20160315 | Open filing evidence |
| 2013-07-01 – 2013-09-30 | 3828000 | USD | 20141107 | Open filing evidence |
| 2013-01-01 – 2013-09-30 | 11223000 | USD | 20141107 | Open filing evidence |
| 2013-04-01 – 2013-06-30 | 3776000 | Unit12 | 20130808 | Open filing evidence |
| 2013-04-01 – 2013-06-30 | 3776000 | USD | 20140801 | Open filing evidence |
| 2013-01-01 – 2013-06-30 | 7395000 | Unit12 | 20130808 | Open filing evidence |
| 2013-01-01 – 2013-06-30 | 7395000 | USD | 20140801 | Open filing evidence |
| 2013-01-01 – 2013-03-31 | 3620000 | Unit12 | 20130510 | Open filing evidence |
| 2013-01-01 – 2013-03-31 | 3620000 | USD | 20140509 | Open filing evidence |
| 2012-01-01 – 2012-12-31 | 15111000 | Unit12 | 20130301 | Open filing evidence |
| 2012-01-01 – 2012-12-31 | 15111000 | USD | 20150312 | Open filing evidence |
| 2012-07-01 – 2012-09-30 | 3577000 | Unit12 | 20121109 | Open filing evidence |
| 2012-07-01 – 2012-09-30 | 3577000 | USD | 20131107 | Open filing evidence |
| 2012-01-01 – 2012-09-30 | 11387000 | Unit12 | 20121109 | Open filing evidence |
| 2012-01-01 – 2012-09-30 | 11387000 | USD | 20131107 | Open filing evidence |
| 2012-04-01 – 2012-06-30 | 3961000 | Unit12 | 20130808 | Open filing evidence |
| 2012-04-01 – 2012-06-30 | 3961000 | USD | 20120808 | Open filing evidence |
| 2012-01-01 – 2012-06-30 | 7809000 | Unit12 | 20130808 | Open filing evidence |
| 2012-01-01 – 2012-06-30 | 7809000 | USD | 20120808 | Open filing evidence |
| 2012-01-01 – 2012-03-31 | 3848000 | Unit12 | 20130510 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 14522000 | Unit12 | 20130301 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 14522000 | USD | 20140314 | Open filing evidence |
| 2011-07-01 – 2011-09-30 | 3561000 | Unit12 | 20121109 | Open filing evidence |
| 2011-01-01 – 2011-09-30 | 10954000 | Unit12 | 20121109 | Open filing evidence |
| 2011-04-01 – 2011-06-30 | 3735000 | USD | 20120808 | Open filing evidence |
| 2011-01-01 – 2011-06-30 | 7393000 | USD | 20120808 | Open filing evidence |
| 2010-01-01 – 2010-12-31 | 14195000 | Unit12 | 20130301 | Open filing evidence |
Consumer · Operating Segments
Statement Business Segments · Consolidation Items
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=lpsn:ConsumerMember;srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2022-01-01 – 2022-12-31 | 37142000 | USD | 20230316 | Open filing evidence |
| 2022-04-01 – 2022-06-30 | 9129000 | USD | 20220809 | Open filing evidence |
| 2022-01-01 – 2022-06-30 | 18251000 | USD | 20220809 | Open filing evidence |
| 2022-01-01 – 2022-03-31 | 9122000 | USD | 20220510 | Open filing evidence |
| 2021-01-01 – 2021-12-31 | 37695000 | USD | 20230316 | Open filing evidence |
| 2021-04-01 – 2021-06-30 | 9810000 | USD | 20220809 | Open filing evidence |
| 2021-01-01 – 2021-06-30 | 18821000 | USD | 20220809 | Open filing evidence |
| 2021-01-01 – 2021-03-31 | 9011000 | USD | 20220510 | Open filing evidence |
| 2020-01-01 – 2020-12-31 | 29764000 | USD | 20230316 | Open filing evidence |
| 2019-01-01 – 2019-12-31 | 24480000 | USD | 20220228 | Open filing evidence |
Consumer · Operating Segments · Hosted Services Consumer
Statement Business Segments · Consolidation Items · Product Or Service
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=lpsn:ConsumerMember;srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;srt:ProductOrServiceAxis=lpsn:HostedServicesConsumerMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2021-01-01 – 2021-12-31 | 37695000 | USD | 20220228 | Open filing evidence |
| 2020-01-01 – 2020-12-31 | 29764000 | USD | 20220228 | Open filing evidence |
| 2019-01-01 – 2019-12-31 | 24480000 | USD | 20220228 | Open filing evidence |
Consumer · Operating Segments · Professional Services
Statement Business Segments · Consolidation Items · Product Or Service
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=lpsn:ConsumerMember;srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;srt:ProductOrServiceAxis=lpsn:ProfessionalServicesMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2022-01-01 – 2022-12-31 | 0 | USD | 20230316 | Open filing evidence |
| 2021-01-01 – 2021-12-31 | 0 | USD | 20230316 | Open filing evidence |
| 2020-01-01 – 2020-12-31 | 0 | USD | 20230316 | Open filing evidence |
Consumer · Hosted Services Business · Operating Segments
Statement Business Segments · Product Or Service · Consolidation Items
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=lpsn:ConsumerMember;srt:ProductOrServiceAxis=lpsn:HostedServicesBusinessMember;srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2022-04-01 – 2022-06-30 | 0 | USD | 20220809 | Open filing evidence |
| 2022-01-01 – 2022-06-30 | 0 | USD | 20220809 | Open filing evidence |
| 2021-01-01 – 2021-12-31 | 0 | USD | 20220228 | Open filing evidence |
| 2021-04-01 – 2021-06-30 | 0 | USD | 20220809 | Open filing evidence |
| 2021-01-01 – 2021-06-30 | 0 | USD | 20220809 | Open filing evidence |
| 2020-01-01 – 2020-12-31 | 0 | USD | 20220228 | Open filing evidence |
| 2019-01-01 – 2019-12-31 | 0 | USD | 20220228 | Open filing evidence |
Consumer · Hosted Services Consumer · Operating Segments
Statement Business Segments · Product Or Service · Consolidation Items
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=lpsn:ConsumerMember;srt:ProductOrServiceAxis=lpsn:HostedServicesConsumerMember;srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2022-04-01 – 2022-06-30 | 9129000 | USD | 20220809 | Open filing evidence |
| 2022-01-01 – 2022-06-30 | 18251000 | USD | 20220809 | Open filing evidence |
| 2021-04-01 – 2021-06-30 | 9810000 | USD | 20220809 | Open filing evidence |
| 2021-01-01 – 2021-06-30 | 18821000 | USD | 20220809 | Open filing evidence |
Consumer · Professional Services · Operating Segments
Statement Business Segments · Product Or Service · Consolidation Items
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=lpsn:ConsumerMember;srt:ProductOrServiceAxis=lpsn:ProfessionalServicesMember;srt:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2022-04-01 – 2022-06-30 | 0 | USD | 20220809 | Open filing evidence |
| 2022-01-01 – 2022-06-30 | 0 | USD | 20220809 | Open filing evidence |
| 2021-04-01 – 2021-06-30 | 0 | USD | 20220809 | Open filing evidence |
| 2021-01-01 – 2021-06-30 | 0 | USD | 20220809 | Open filing evidence |