Fundies. English
Segment disclosures
Company overviewSYKES ENTERPRISES INC
Each reported dimension combination stays separate. Revenue and operating income are shown as reported, with their dates and sources.
Revenue · Reported segment facts
111 dimension combinations 519 retained observations 30 reported periods
Counts describe retained dimensioned rows only. Periods and members can change across reports, and this view does not infer missing values or expected segment totals.
Clearlink · Americas Segment
Business Acquisition · Statement Business Segments
Source dimensions
us-gaap:BusinessAcquisitionAxis=syke:ClearlinkMember;us-gaap:StatementBusinessSegmentsAxis=syke:AmericasSegmentMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2016-04-02 – 2016-12-31 | 123289000 | USD | 20190226 | Open filing evidence |
| 2016-07-01 – 2016-09-30 | 45494000 | USD | 20171109 | Open filing evidence |
| 2016-01-01 – 2016-09-30 | 81856000 | USD | 20171109 | Open filing evidence |
| 2016-04-02 – 2016-06-30 | 36362000 | USD | 20170809 | Open filing evidence |
| 2016-01-01 – 2016-06-30 | 36362000 | USD | 20170809 | Open filing evidence |
Clear Link · Americas Segment
Business Acquisition · Statement Business Segments
Source dimensions
us-gaap:BusinessAcquisitionAxis=syke:ClearLinkMember;us-gaap:StatementBusinessSegmentsAxis=syke:AmericasSegmentMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2016-07-01 – 2016-09-30 | 45494000 | USD | 20161101 | Open filing evidence |
| 2016-04-02 – 2016-09-30 | 81856000 | USD | 20161101 | Open filing evidence |
| 2016-04-02 – 2016-06-30 | 36362000 | USD | 20160802 | Open filing evidence |
Qelp · EMEA Segment
Business Acquisition · Statement Business Segments
Source dimensions
us-gaap:BusinessAcquisitionAxis=syke:QelpMember;us-gaap:StatementBusinessSegmentsAxis=syke:EMEASegmentMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2015-07-03 – 2015-12-31 | 2661000 | USD | 20180301 | Open filing evidence |
| 2015-07-03 – 2015-09-30 | 1158000 | USD | 20161101 | Open filing evidence |
American Telephone And Telegraph Company · Americas
Concentration Risk By Type · Statement Business Segments
Source dimensions
us-gaap:ConcentrationRiskByTypeAxis=syke:AmericanTelephoneAndTelegraphCompanyMember;us-gaap:StatementBusinessSegmentsAxis=us-gaap:AmericasMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2014-01-01 – 2014-12-31 | 212607000 | USD | 20150219 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 162888000 | USD | 20150219 | Open filing evidence |
| 2012-01-01 – 2012-12-31 | 130072000 | USD | 20150219 | Open filing evidence |
American Telephone And Telegraph Company · EMEA
Concentration Risk By Type · Statement Business Segments
Source dimensions
us-gaap:ConcentrationRiskByTypeAxis=syke:AmericanTelephoneAndTelegraphCompanyMember;us-gaap:StatementBusinessSegmentsAxis=us-gaap:EMEAMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2014-01-01 – 2014-12-31 | 3519000 | USD | 20150219 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 3513000 | USD | 20150219 | Open filing evidence |
| 2012-01-01 – 2012-12-31 | 3018000 | USD | 20150219 | Open filing evidence |
Next Largest Client · Americas
Concentration Risk By Type · Statement Business Segments
Source dimensions
us-gaap:ConcentrationRiskByTypeAxis=syke:NextLargestClientMember;us-gaap:StatementBusinessSegmentsAxis=us-gaap:AmericasMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2014-01-01 – 2014-12-31 | 70255000 | USD | 20150219 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 73226000 | USD | 20150219 | Open filing evidence |
| 2012-01-01 – 2012-12-31 | 70311000 | USD | 20150219 | Open filing evidence |
Customer Concentration Risk · AT And T Corporation · Americas Segment
Concentration Risk By Type · Major Customers · Statement Business Segments
Source dimensions
us-gaap:ConcentrationRiskByTypeAxis=us-gaap:CustomerConcentrationRiskMember;us-gaap:MajorCustomersAxis=syke:ATAndTCorporationMember;us-gaap:StatementBusinessSegmentsAxis=syke:AmericasSegmentMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2017-01-01 – 2017-12-31 | 220010000 | USD | 20180301 | Open filing evidence |
| 2016-01-01 – 2016-12-31 | 239033000 | USD | 20180301 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 217449000 | USD | 20180301 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 212607000 | USD | 20170301 | Open filing evidence |
Customer Concentration Risk · AT And T Corporation · EMEA Segment
Concentration Risk By Type · Major Customers · Statement Business Segments
Source dimensions
us-gaap:ConcentrationRiskByTypeAxis=us-gaap:CustomerConcentrationRiskMember;us-gaap:MajorCustomersAxis=syke:ATAndTCorporationMember;us-gaap:StatementBusinessSegmentsAxis=syke:EMEASegmentMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2015-01-01 – 2015-12-31 | 3003000 | USD | 20180301 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 3519000 | USD | 20170301 | Open filing evidence |
Customer Concentration Risk · AT And T Corporation · Americas
Concentration Risk By Type · Major Customers · Statement Business Segments
Source dimensions
us-gaap:ConcentrationRiskByTypeAxis=us-gaap:CustomerConcentrationRiskMember;us-gaap:MajorCustomersAxis=syke:ATAndTCorporationMember;us-gaap:StatementBusinessSegmentsAxis=us-gaap:AmericasMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2015-01-01 – 2015-12-31 | 217449000 | USD | 20160229 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 212607000 | USD | 20160229 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 162888000 | USD | 20160229 | Open filing evidence |
Customer Concentration Risk · AT And T Corporation · EMEA
Concentration Risk By Type · Major Customers · Statement Business Segments
Source dimensions
us-gaap:ConcentrationRiskByTypeAxis=us-gaap:CustomerConcentrationRiskMember;us-gaap:MajorCustomersAxis=syke:ATAndTCorporationMember;us-gaap:StatementBusinessSegmentsAxis=us-gaap:EMEAMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2015-01-01 – 2015-12-31 | 3003000 | USD | 20160229 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 3519000 | USD | 20160229 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 3513000 | USD | 20160229 | Open filing evidence |
Customer Concentration Risk · Greater Than Ten Percent Of Segment Revenue Other Than AT And T Corporation · EMEA Segment
Concentration Risk By Type · Major Customers · Statement Business Segments
Source dimensions
us-gaap:ConcentrationRiskByTypeAxis=us-gaap:CustomerConcentrationRiskMember;us-gaap:MajorCustomersAxis=syke:GreaterThanTenPercentOfSegmentRevenueOtherThanATAndTCorporationMember;us-gaap:StatementBusinessSegmentsAxis=syke:EMEASegmentMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2017-01-01 – 2017-12-31 | 104829000 | USD | 20180301 | Open filing evidence |
| 2016-01-01 – 2016-12-31 | 96115000 | USD | 20180301 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 68720000 | USD | 20180301 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 79811000 | USD | 20170301 | Open filing evidence |
Customer Concentration Risk · Greater Than Ten Percent Of Segment Revenue Other Than AT And T Corporation · EMEA
Concentration Risk By Type · Major Customers · Statement Business Segments
Source dimensions
us-gaap:ConcentrationRiskByTypeAxis=us-gaap:CustomerConcentrationRiskMember;us-gaap:MajorCustomersAxis=syke:GreaterThanTenPercentOfSegmentRevenueOtherThanATAndTCorporationMember;us-gaap:StatementBusinessSegmentsAxis=us-gaap:EMEAMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2015-01-01 – 2015-12-31 | 68720000 | USD | 20160229 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 79811000 | USD | 20160229 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 55123000 | USD | 20160229 | Open filing evidence |
Customer Concentration Risk · Next Largest Client · Americas Segment
Concentration Risk By Type · Major Customers · Statement Business Segments
Source dimensions
us-gaap:ConcentrationRiskByTypeAxis=us-gaap:CustomerConcentrationRiskMember;us-gaap:MajorCustomersAxis=syke:NextLargestClientMember;us-gaap:StatementBusinessSegmentsAxis=syke:AmericasSegmentMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2017-01-01 – 2017-12-31 | 109475000 | USD | 20180301 | Open filing evidence |
| 2016-01-01 – 2016-12-31 | 90508000 | USD | 20180301 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 62980000 | USD | 20180301 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 70255000 | USD | 20170301 | Open filing evidence |
Customer Concentration Risk · Next Largest Client · Americas
Concentration Risk By Type · Major Customers · Statement Business Segments
Source dimensions
us-gaap:ConcentrationRiskByTypeAxis=us-gaap:CustomerConcentrationRiskMember;us-gaap:MajorCustomersAxis=syke:NextLargestClientMember;us-gaap:StatementBusinessSegmentsAxis=us-gaap:AmericasMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2015-01-01 – 2015-12-31 | 62980000 | USD | 20160229 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 70255000 | USD | 20160229 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 73226000 | USD | 20160229 | Open filing evidence |
Operating Segments · Americas Segment
Consolidation Items · Statement Business Segments
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=syke:AmericasSegmentMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2018-01-01 – 2018-03-31 | 340721000 | USD | 20180508 | Open filing evidence |
| 2017-01-01 – 2017-12-31 | 1325643000 | USD | 20180301 | Open filing evidence |
| 2017-07-01 – 2017-09-30 | 341334000 | USD | 20171109 | Open filing evidence |
| 2017-01-01 – 2017-09-30 | 977136000 | USD | 20171109 | Open filing evidence |
| 2017-04-01 – 2017-06-30 | 314871000 | USD | 20170809 | Open filing evidence |
| 2017-01-01 – 2017-06-30 | 635802000 | USD | 20170809 | Open filing evidence |
| 2017-01-01 – 2017-03-31 | 320931000 | USD | 20180508 | Open filing evidence |
| 2016-01-01 – 2016-12-31 | 1220818000 | USD | 20180301 | Open filing evidence |
| 2016-07-01 – 2016-09-30 | 326013000 | USD | 20171109 | Open filing evidence |
| 2016-01-01 – 2016-09-30 | 893300000 | USD | 20171109 | Open filing evidence |
| 2016-04-02 – 2016-06-30 | 305211000 | USD | 20170809 | Open filing evidence |
| 2016-01-01 – 2016-06-30 | 567287000 | USD | 20170809 | Open filing evidence |
| 2016-01-01 – 2016-03-31 | 262076000 | USD | 20170510 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 1045415000 | USD | 20180301 | Open filing evidence |
| 2015-07-03 – 2015-09-30 | 257421000 | USD | 20161101 | Open filing evidence |
| 2015-01-01 – 2015-09-30 | 771276000 | USD | 20161101 | Open filing evidence |
| 2015-04-01 – 2015-06-30 | 249682000 | USD | 20160802 | Open filing evidence |
| 2015-01-01 – 2015-06-30 | 513855000 | USD | 20160802 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 1070824000 | USD | 20170301 | Open filing evidence |
Operating Segments · Americas Segment · AU
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=syke:AmericasSegmentMember;us-gaap:StatementGeographicalAxis=country:AU| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2018-01-01 – 2018-03-31 | 7702000 | USD | 20180508 | Open filing evidence |
| 2017-01-01 – 2017-12-31 | 28442000 | USD | 20180301 | Open filing evidence |
| 2017-01-01 – 2017-03-31 | 6649000 | USD | 20180508 | Open filing evidence |
| 2016-01-01 – 2016-12-31 | 24267000 | USD | 20180301 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 23960000 | USD | 20180301 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 33126000 | USD | 20170301 | Open filing evidence |
Operating Segments · Americas Segment · BR
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=syke:AmericasSegmentMember;us-gaap:StatementGeographicalAxis=country:BR| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2016-01-01 – 2016-12-31 | 6474000 | USD | 20170301 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 5442000 | USD | 20170301 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 3005000 | USD | 20170301 | Open filing evidence |
Operating Segments · Americas Segment · CA
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=syke:AmericasSegmentMember;us-gaap:StatementGeographicalAxis=country:CA| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2018-01-01 – 2018-03-31 | 27189000 | USD | 20180508 | Open filing evidence |
| 2017-01-01 – 2017-12-31 | 112367000 | USD | 20180301 | Open filing evidence |
| 2017-01-01 – 2017-03-31 | 29722000 | USD | 20180508 | Open filing evidence |
| 2016-01-01 – 2016-12-31 | 115226000 | USD | 20180301 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 133549000 | USD | 20180301 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 195739000 | USD | 20170301 | Open filing evidence |
Operating Segments · Americas Segment · CN
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=syke:AmericasSegmentMember;us-gaap:StatementGeographicalAxis=country:CN| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2018-01-01 – 2018-03-31 | 9348000 | USD | 20180508 | Open filing evidence |
| 2017-01-01 – 2017-12-31 | 38880000 | USD | 20180301 | Open filing evidence |
| 2017-01-01 – 2017-03-31 | 9260000 | USD | 20180508 | Open filing evidence |
| 2016-01-01 – 2016-12-31 | 34851000 | USD | 20180301 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 36270000 | USD | 20180301 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 32167000 | USD | 20170301 | Open filing evidence |
Operating Segments · Americas Segment · CO
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=syke:AmericasSegmentMember;us-gaap:StatementGeographicalAxis=country:CO| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2016-01-01 – 2016-12-31 | 8901000 | USD | 20170301 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 7381000 | USD | 20170301 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 3073000 | USD | 20170301 | Open filing evidence |
Operating Segments · Americas Segment · CR
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=syke:AmericasSegmentMember;us-gaap:StatementGeographicalAxis=country:CR| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2018-01-01 – 2018-03-31 | 32075000 | USD | 20180508 | Open filing evidence |
| 2017-01-01 – 2017-12-31 | 132542000 | USD | 20180301 | Open filing evidence |
| 2017-01-01 – 2017-03-31 | 33325000 | USD | 20180508 | Open filing evidence |
| 2016-01-01 – 2016-12-31 | 124823000 | USD | 20180301 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 114483000 | USD | 20180301 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 97295000 | USD | 20170301 | Open filing evidence |
Operating Segments · Americas Segment · IN
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=syke:AmericasSegmentMember;us-gaap:StatementGeographicalAxis=country:IN| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2016-01-01 – 2016-12-31 | 4086000 | USD | 20170301 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 3776000 | USD | 20170301 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 2293000 | USD | 20170301 | Open filing evidence |
Operating Segments · Americas Segment · MX
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=syke:AmericasSegmentMember;us-gaap:StatementGeographicalAxis=country:MX| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2018-01-01 – 2018-03-31 | 6318000 | USD | 20180508 | Open filing evidence |
| 2017-01-01 – 2017-12-31 | 25496000 | USD | 20180301 | Open filing evidence |
| 2017-01-01 – 2017-03-31 | 5609000 | USD | 20180508 | Open filing evidence |
| 2016-01-01 – 2016-12-31 | 18167000 | USD | 20180301 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 18338000 | USD | 20180301 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 20439000 | USD | 20170301 | Open filing evidence |
Operating Segments · Americas Segment · PH
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=syke:AmericasSegmentMember;us-gaap:StatementGeographicalAxis=country:PH| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2018-01-01 – 2018-03-31 | 60086000 | USD | 20180508 | Open filing evidence |
| 2017-01-01 – 2017-12-31 | 241211000 | USD | 20180301 | Open filing evidence |
| 2017-01-01 – 2017-03-31 | 58540000 | USD | 20180508 | Open filing evidence |
| 2016-01-01 – 2016-12-31 | 235333000 | USD | 20180301 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 216170000 | USD | 20180301 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 205332000 | USD | 20170301 | Open filing evidence |
Operating Segments · Americas Segment · SV
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=syke:AmericasSegmentMember;us-gaap:StatementGeographicalAxis=country:SV| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2018-01-01 – 2018-03-31 | 20011000 | USD | 20180508 | Open filing evidence |
| 2017-01-01 – 2017-12-31 | 75800000 | USD | 20180301 | Open filing evidence |
| 2017-01-01 – 2017-03-31 | 18345000 | USD | 20180508 | Open filing evidence |
| 2016-01-01 – 2016-12-31 | 69937000 | USD | 20180301 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 63462000 | USD | 20180301 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 52609000 | USD | 20170301 | Open filing evidence |
Operating Segments · Americas Segment · US
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=syke:AmericasSegmentMember;us-gaap:StatementGeographicalAxis=country:US| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2018-01-01 – 2018-03-31 | 171446000 | USD | 20180508 | Open filing evidence |
| 2017-01-01 – 2017-12-31 | 644870000 | USD | 20180301 | Open filing evidence |
| 2017-01-01 – 2017-03-31 | 153643000 | USD | 20180508 | Open filing evidence |
| 2016-01-01 – 2016-12-31 | 578753000 | USD | 20180301 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 422584000 | USD | 20180301 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 425746000 | USD | 20170301 | Open filing evidence |
Operating Segments · Americas Segment · Other
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=syke:AmericasSegmentMember;us-gaap:StatementGeographicalAxis=syke:OtherMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2018-01-01 – 2018-03-31 | 6546000 | USD | 20180508 | Open filing evidence |
| 2017-01-01 – 2017-12-31 | 26035000 | USD | 20180301 | Open filing evidence |
| 2017-01-01 – 2017-03-31 | 5838000 | USD | 20180508 | Open filing evidence |
| 2016-01-01 – 2016-12-31 | 19461000 | USD | 20180301 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 16599000 | USD | 20180301 | Open filing evidence |
Operating Segments · EMEA Segment
Consolidation Items · Statement Business Segments
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=syke:EMEASegmentMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2018-01-01 – 2018-03-31 | 73627000 | USD | 20180508 | Open filing evidence |
| 2017-01-01 – 2017-12-31 | 260283000 | USD | 20180301 | Open filing evidence |
| 2017-07-01 – 2017-09-30 | 65957000 | USD | 20171109 | Open filing evidence |
| 2017-01-01 – 2017-09-30 | 189564000 | USD | 20171109 | Open filing evidence |
| 2017-04-01 – 2017-06-30 | 60540000 | USD | 20170809 | Open filing evidence |
| 2017-01-01 – 2017-06-30 | 123607000 | USD | 20170809 | Open filing evidence |
| 2017-01-01 – 2017-03-31 | 63067000 | USD | 20180508 | Open filing evidence |
| 2016-01-01 – 2016-12-31 | 239089000 | USD | 20180301 | Open filing evidence |
| 2016-07-01 – 2016-09-30 | 59711000 | USD | 20171109 | Open filing evidence |
| 2016-01-01 – 2016-09-30 | 177488000 | USD | 20171109 | Open filing evidence |
| 2016-04-02 – 2016-06-30 | 59152000 | USD | 20170809 | Open filing evidence |
| 2016-01-01 – 2016-06-30 | 117777000 | USD | 20170809 | Open filing evidence |
| 2016-01-01 – 2016-03-31 | 58625000 | USD | 20170510 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 240826000 | USD | 20180301 | Open filing evidence |
| 2015-07-03 – 2015-09-30 | 60481000 | USD | 20161101 | Open filing evidence |
| 2015-01-01 – 2015-09-30 | 177728000 | USD | 20161101 | Open filing evidence |
| 2015-04-01 – 2015-06-30 | 57752000 | USD | 20160802 | Open filing evidence |
| 2015-01-01 – 2015-06-30 | 117247000 | USD | 20160802 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 256699000 | USD | 20170301 | Open filing evidence |
Operating Segments · EMEA Segment · DE
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=syke:EMEASegmentMember;us-gaap:StatementGeographicalAxis=country:DE| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2018-01-01 – 2018-03-31 | 24175000 | USD | 20180508 | Open filing evidence |
| 2017-01-01 – 2017-12-31 | 81634000 | USD | 20180301 | Open filing evidence |
| 2017-01-01 – 2017-03-31 | 20438000 | USD | 20180508 | Open filing evidence |
| 2016-01-01 – 2016-12-31 | 78982000 | USD | 20180301 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 82120000 | USD | 20180301 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 88887000 | USD | 20170301 | Open filing evidence |
Operating Segments · EMEA Segment · DK
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=syke:EMEASegmentMember;us-gaap:StatementGeographicalAxis=country:DK| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2016-01-01 – 2016-12-31 | 3990000 | USD | 20170301 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 3898000 | USD | 20170301 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 4578000 | USD | 20170301 | Open filing evidence |
Operating Segments · EMEA Segment · EG
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=syke:EMEASegmentMember;us-gaap:StatementGeographicalAxis=country:EG| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2016-01-01 – 2016-12-31 | 4766000 | USD | 20170301 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 3552000 | USD | 20170301 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 4633000 | USD | 20170301 | Open filing evidence |
Operating Segments · EMEA Segment · FI
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=syke:EMEASegmentMember;us-gaap:StatementGeographicalAxis=country:FI| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2016-01-01 – 2016-12-31 | 6827000 | USD | 20170301 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 4643000 | USD | 20170301 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 4295000 | USD | 20170301 | Open filing evidence |
Operating Segments · EMEA Segment · GB
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=syke:EMEASegmentMember;us-gaap:StatementGeographicalAxis=country:GB| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2018-01-01 – 2018-03-31 | 13347000 | USD | 20180508 | Open filing evidence |
| 2017-01-01 – 2017-12-31 | 42247000 | USD | 20180301 | Open filing evidence |
| 2017-01-01 – 2017-03-31 | 9735000 | USD | 20180508 | Open filing evidence |
| 2016-01-01 – 2016-12-31 | 38167000 | USD | 20180301 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 50209000 | USD | 20180301 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 42328000 | USD | 20170301 | Open filing evidence |
Operating Segments · EMEA Segment · HU
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=syke:EMEASegmentMember;us-gaap:StatementGeographicalAxis=country:HU| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2016-01-01 – 2016-12-31 | 10762000 | USD | 20170301 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 9164000 | USD | 20170301 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 8723000 | USD | 20170301 | Open filing evidence |
Operating Segments · EMEA Segment · NL
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=syke:EMEASegmentMember;us-gaap:StatementGeographicalAxis=country:NL| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2016-01-01 – 2016-12-31 | 6080000 | USD | 20170301 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 3783000 | USD | 20170301 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 3126000 | USD | 20170301 | Open filing evidence |
Operating Segments · EMEA Segment · NO
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=syke:EMEASegmentMember;us-gaap:StatementGeographicalAxis=country:NO| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2016-01-01 – 2016-12-31 | 8815000 | USD | 20170301 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 8382000 | USD | 20170301 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 10265000 | USD | 20170301 | Open filing evidence |
Operating Segments · EMEA Segment · RO
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=syke:EMEASegmentMember;us-gaap:StatementGeographicalAxis=country:RO| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2018-01-01 – 2018-03-31 | 8136000 | USD | 20180508 | Open filing evidence |
| 2017-01-01 – 2017-12-31 | 27924000 | USD | 20180301 | Open filing evidence |
| 2017-01-01 – 2017-03-31 | 6393000 | USD | 20180508 | Open filing evidence |
| 2016-01-01 – 2016-12-31 | 21387000 | USD | 20180301 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 15474000 | USD | 20180301 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 18288000 | USD | 20170301 | Open filing evidence |
Operating Segments · EMEA Segment · SE
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=syke:EMEASegmentMember;us-gaap:StatementGeographicalAxis=country:SE| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2018-01-01 – 2018-03-31 | 14130000 | USD | 20180508 | Open filing evidence |
| 2017-01-01 – 2017-12-31 | 56843000 | USD | 20180301 | Open filing evidence |
| 2017-01-01 – 2017-03-31 | 14301000 | USD | 20180508 | Open filing evidence |
| 2016-01-01 – 2016-12-31 | 59313000 | USD | 20180301 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 56600000 | USD | 20180301 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 68057000 | USD | 20170301 | Open filing evidence |
Operating Segments · EMEA Segment · SK
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=syke:EMEASegmentMember;us-gaap:StatementGeographicalAxis=country:SK| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2015-01-01 – 2015-12-31 | 3001000 | USD | 20170301 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 3519000 | USD | 20170301 | Open filing evidence |
Operating Segments · EMEA Segment · Other
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=syke:EMEASegmentMember;us-gaap:StatementGeographicalAxis=syke:OtherMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2018-01-01 – 2018-03-31 | 13839000 | USD | 20180508 | Open filing evidence |
| 2017-01-01 – 2017-12-31 | 51635000 | USD | 20180301 | Open filing evidence |
| 2017-01-01 – 2017-03-31 | 12200000 | USD | 20180508 | Open filing evidence |
| 2016-01-01 – 2016-12-31 | 41240000 | USD | 20180301 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 36423000 | USD | 20180301 | Open filing evidence |
Operating Segments · Americas
Consolidation Items · Statement Business Segments
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=us-gaap:AmericasMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2016-01-01 – 2016-03-31 | 262076000 | USD | 20160503 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 1045415000 | USD | 20160229 | Open filing evidence |
| 2015-07-02 – 2015-09-30 | 257421000 | USD | 20151103 | Open filing evidence |
| 2015-01-01 – 2015-09-30 | 771276000 | USD | 20151103 | Open filing evidence |
| 2015-04-01 – 2015-06-30 | 249682000 | USD | 20150804 | Open filing evidence |
| 2015-01-01 – 2015-06-30 | 513855000 | USD | 20150804 | Open filing evidence |
| 2015-01-01 – 2015-03-31 | 264173000 | USD | 20160503 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 1070824000 | USD | 20160229 | Open filing evidence |
| 2014-07-01 – 2014-09-30 | 267421000 | USD | 20151103 | Open filing evidence |
| 2014-01-01 – 2014-09-30 | 785330000 | USD | 20151103 | Open filing evidence |
| 2014-04-01 – 2014-06-30 | 256663000 | USD | 20150804 | Open filing evidence |
| 2014-01-01 – 2014-06-30 | 517909000 | USD | 20150804 | Open filing evidence |
| 2014-01-01 – 2014-03-31 | 261246000 | USD | 20150505 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 1050813000 | USD | 20160229 | Open filing evidence |
| 2013-07-01 – 2013-09-30 | 265878000 | USD | 20141104 | Open filing evidence |
| 2013-01-01 – 2013-09-30 | 776255000 | USD | 20141104 | Open filing evidence |
| 2013-04-01 – 2013-06-30 | 255163000 | USD | 20140805 | Open filing evidence |
| 2013-01-01 – 2013-06-30 | 510377000 | USD | 20140805 | Open filing evidence |
| 2013-01-01 – 2013-03-31 | 255214000 | USD | 20140506 | Open filing evidence |
| 2012-01-01 – 2012-12-31 | 947147000 | USD | 20150219 | Open filing evidence |
| 2012-07-01 – 2012-09-30 | 237541000 | USD | 20131105 | Open filing evidence |
| 2012-01-01 – 2012-09-30 | 688841000 | USD | 20131105 | Open filing evidence |
| 2012-03-31 – 2012-06-30 | 221214000 | USD | 20130806 | Open filing evidence |
| 2012-01-01 – 2012-06-30 | 451301000 | USD | 20130806 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 963142000 | USD | 20140220 | Open filing evidence |
Operating Segments · Americas · AU
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=us-gaap:AmericasMember;us-gaap:StatementGeographicalAxis=country:AU| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2015-01-01 – 2015-12-31 | 23960000 | USD | 20160229 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 33126000 | USD | 20160229 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 36725000 | USD | 20160229 | Open filing evidence |
Operating Segments · Americas · BR
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=us-gaap:AmericasMember;us-gaap:StatementGeographicalAxis=country:BR| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2015-01-01 – 2015-12-31 | 5442000 | USD | 20160229 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 3005000 | USD | 20160229 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 3288000 | USD | 20160229 | Open filing evidence |
Operating Segments · Americas · CA
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=us-gaap:AmericasMember;us-gaap:StatementGeographicalAxis=country:CA| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2015-01-01 – 2015-12-31 | 133549000 | USD | 20160229 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 195739000 | USD | 20160229 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 210463000 | USD | 20160229 | Open filing evidence |
Operating Segments · Americas · CN
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=us-gaap:AmericasMember;us-gaap:StatementGeographicalAxis=country:CN| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2015-01-01 – 2015-12-31 | 36270000 | USD | 20160229 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 32167000 | USD | 20160229 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 25478000 | USD | 20160229 | Open filing evidence |
Operating Segments · Americas · CO
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=us-gaap:AmericasMember;us-gaap:StatementGeographicalAxis=country:CO| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2015-01-01 – 2015-12-31 | 7381000 | USD | 20160229 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 3073000 | USD | 20160229 | Open filing evidence |
Operating Segments · Americas · CR
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=us-gaap:AmericasMember;us-gaap:StatementGeographicalAxis=country:CR| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2015-01-01 – 2015-12-31 | 114483000 | USD | 20160229 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 97295000 | USD | 20160229 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 101888000 | USD | 20160229 | Open filing evidence |
Operating Segments · Americas · IN
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=us-gaap:AmericasMember;us-gaap:StatementGeographicalAxis=country:IN| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2015-01-01 – 2015-12-31 | 3776000 | USD | 20160229 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 2293000 | USD | 20160229 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 1062000 | USD | 20160229 | Open filing evidence |
Operating Segments · Americas · MX
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=us-gaap:AmericasMember;us-gaap:StatementGeographicalAxis=country:MX| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2015-01-01 – 2015-12-31 | 18338000 | USD | 20160229 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 20439000 | USD | 20160229 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 23701000 | USD | 20160229 | Open filing evidence |
Operating Segments · Americas · PH
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=us-gaap:AmericasMember;us-gaap:StatementGeographicalAxis=country:PH| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2015-01-01 – 2015-12-31 | 216170000 | USD | 20160229 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 205332000 | USD | 20160229 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 213132000 | USD | 20160229 | Open filing evidence |
Operating Segments · Americas · SV
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=us-gaap:AmericasMember;us-gaap:StatementGeographicalAxis=country:SV| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2015-01-01 – 2015-12-31 | 63462000 | USD | 20160229 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 52609000 | USD | 20160229 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 46301000 | USD | 20160229 | Open filing evidence |
Operating Segments · Americas · US
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=us-gaap:AmericasMember;us-gaap:StatementGeographicalAxis=country:US| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2015-01-01 – 2015-12-31 | 422584000 | USD | 20160229 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 425746000 | USD | 20160229 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 388775000 | USD | 20160229 | Open filing evidence |
Operating Segments · EMEA
Consolidation Items · Statement Business Segments
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=us-gaap:EMEAMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2016-01-01 – 2016-03-31 | 58625000 | USD | 20160503 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 240826000 | USD | 20160229 | Open filing evidence |
| 2015-07-02 – 2015-09-30 | 60481000 | USD | 20151103 | Open filing evidence |
| 2015-01-01 – 2015-09-30 | 177728000 | USD | 20151103 | Open filing evidence |
| 2015-04-01 – 2015-06-30 | 57752000 | USD | 20150804 | Open filing evidence |
| 2015-01-01 – 2015-06-30 | 117247000 | USD | 20150804 | Open filing evidence |
| 2015-01-01 – 2015-03-31 | 59495000 | USD | 20160503 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 256699000 | USD | 20160229 | Open filing evidence |
| 2014-07-01 – 2014-09-30 | 65250000 | USD | 20151103 | Open filing evidence |
| 2014-01-01 – 2014-09-30 | 192268000 | USD | 20151103 | Open filing evidence |
| 2014-04-01 – 2014-06-30 | 63835000 | USD | 20150804 | Open filing evidence |
| 2014-01-01 – 2014-06-30 | 127018000 | USD | 20150804 | Open filing evidence |
| 2014-01-01 – 2014-03-31 | 63183000 | USD | 20150505 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 212647000 | USD | 20160229 | Open filing evidence |
| 2013-07-01 – 2013-09-30 | 56265000 | USD | 20141104 | Open filing evidence |
| 2013-01-01 – 2013-09-30 | 151867000 | USD | 20141104 | Open filing evidence |
| 2013-04-01 – 2013-06-30 | 49572000 | USD | 20140805 | Open filing evidence |
| 2013-01-01 – 2013-06-30 | 95602000 | USD | 20140805 | Open filing evidence |
| 2013-01-01 – 2013-03-31 | 46030000 | USD | 20140506 | Open filing evidence |
| 2012-01-01 – 2012-12-31 | 180551000 | USD | 20150219 | Open filing evidence |
| 2012-07-01 – 2012-09-30 | 42985000 | USD | 20131105 | Open filing evidence |
| 2012-01-01 – 2012-09-30 | 134585000 | USD | 20131105 | Open filing evidence |
| 2012-03-31 – 2012-06-30 | 43588000 | USD | 20130806 | Open filing evidence |
| 2012-01-01 – 2012-06-30 | 91599000 | USD | 20130806 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 206125000 | USD | 20140220 | Open filing evidence |
Operating Segments · EMEA · DE
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=us-gaap:EMEAMember;us-gaap:StatementGeographicalAxis=country:DE| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2015-01-01 – 2015-12-31 | 82120000 | USD | 20160229 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 88887000 | USD | 20160229 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 77950000 | USD | 20160229 | Open filing evidence |
Operating Segments · EMEA · DK
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=us-gaap:EMEAMember;us-gaap:StatementGeographicalAxis=country:DK| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2015-01-01 – 2015-12-31 | 3898000 | USD | 20160229 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 4578000 | USD | 20160229 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 4739000 | USD | 20160229 | Open filing evidence |
Operating Segments · EMEA · EG
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=us-gaap:EMEAMember;us-gaap:StatementGeographicalAxis=country:EG| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2015-01-01 – 2015-12-31 | 3552000 | USD | 20160229 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 4633000 | USD | 20160229 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 4810000 | USD | 20160229 | Open filing evidence |
Operating Segments · EMEA · FI
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=us-gaap:EMEAMember;us-gaap:StatementGeographicalAxis=country:FI| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2015-01-01 – 2015-12-31 | 4643000 | USD | 20160229 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 4295000 | USD | 20160229 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 4936000 | USD | 20160229 | Open filing evidence |
Operating Segments · EMEA · GB
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=us-gaap:EMEAMember;us-gaap:StatementGeographicalAxis=country:GB| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2015-01-01 – 2015-12-31 | 50209000 | USD | 20160229 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 42328000 | USD | 20160229 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 33750000 | USD | 20160229 | Open filing evidence |
Operating Segments · EMEA · HU
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=us-gaap:EMEAMember;us-gaap:StatementGeographicalAxis=country:HU| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2015-01-01 – 2015-12-31 | 9164000 | USD | 20160229 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 8723000 | USD | 20160229 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 8525000 | USD | 20160229 | Open filing evidence |
Operating Segments · EMEA · NL
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=us-gaap:EMEAMember;us-gaap:StatementGeographicalAxis=country:NL| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2015-01-01 – 2015-12-31 | 3783000 | USD | 20160229 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 3126000 | USD | 20160229 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 3073000 | USD | 20160229 | Open filing evidence |
Operating Segments · EMEA · NO
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=us-gaap:EMEAMember;us-gaap:StatementGeographicalAxis=country:NO| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2015-01-01 – 2015-12-31 | 8382000 | USD | 20160229 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 10265000 | USD | 20160229 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 6768000 | USD | 20160229 | Open filing evidence |
Operating Segments · EMEA · RO
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=us-gaap:EMEAMember;us-gaap:StatementGeographicalAxis=country:RO| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2015-01-01 – 2015-12-31 | 15474000 | USD | 20160229 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 18288000 | USD | 20160229 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 14856000 | USD | 20160229 | Open filing evidence |
Operating Segments · EMEA · SE
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=us-gaap:EMEAMember;us-gaap:StatementGeographicalAxis=country:SE| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2015-01-01 – 2015-12-31 | 56600000 | USD | 20160229 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 68057000 | USD | 20160229 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 49953000 | USD | 20160229 | Open filing evidence |
Operating Segments · EMEA · SK
Consolidation Items · Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:ConsolidationItemsAxis=us-gaap:OperatingSegmentsMember;us-gaap:StatementBusinessSegmentsAxis=us-gaap:EMEAMember;us-gaap:StatementGeographicalAxis=country:SK| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2015-01-01 – 2015-12-31 | 3001000 | USD | 20160229 | Open filing evidence |
| 2014-01-01 – 2014-12-31 | 3519000 | USD | 20160229 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 3287000 | USD | 20160229 | Open filing evidence |
American Telephone And Telegraph Company · Americas
Major Customers · Statement Business Segments
Source dimensions
us-gaap:MajorCustomersAxis=syke:AmericanTelephoneAndTelegraphCompanyMember;us-gaap:StatementBusinessSegmentsAxis=us-gaap:AmericasMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2013-01-01 – 2013-12-31 | 162888000 | USD | 20140220 | Open filing evidence |
| 2012-01-01 – 2012-12-31 | 130072000 | USD | 20140220 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 129331000 | USD | 20140220 | Open filing evidence |
American Telephone And Telegraph Company · EMEA
Major Customers · Statement Business Segments
Source dimensions
us-gaap:MajorCustomersAxis=syke:AmericanTelephoneAndTelegraphCompanyMember;us-gaap:StatementBusinessSegmentsAxis=us-gaap:EMEAMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2013-01-01 – 2013-12-31 | 3513000 | USD | 20140220 | Open filing evidence |
| 2012-01-01 – 2012-12-31 | 3018000 | USD | 20140220 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 3343000 | USD | 20140220 | Open filing evidence |
Customer Engagement Services · Americas Segment
Product Or Service · Statement Business Segments
Source dimensions
us-gaap:ProductOrServiceAxis=syke:CustomerEngagementServicesMember;us-gaap:StatementBusinessSegmentsAxis=syke:AmericasSegmentMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2018-01-01 – 2018-03-31 | 340422000 | USD | 20180508 | Open filing evidence |
| 2017-01-01 – 2017-12-31 | 1324534000 | USD | 20180301 | Open filing evidence |
| 2017-01-01 – 2017-03-31 | 320663000 | USD | 20180508 | Open filing evidence |
| 2016-01-01 – 2016-12-31 | 1219824000 | USD | 20180301 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 1041974000 | USD | 20180301 | Open filing evidence |
Customer Engagement Services · EMEA Segment
Product Or Service · Statement Business Segments
Source dimensions
us-gaap:ProductOrServiceAxis=syke:CustomerEngagementServicesMember;us-gaap:StatementBusinessSegmentsAxis=syke:EMEASegmentMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2018-01-01 – 2018-03-31 | 71671000 | USD | 20180508 | Open filing evidence |
| 2017-01-01 – 2017-12-31 | 252423000 | USD | 20180301 | Open filing evidence |
| 2017-01-01 – 2017-03-31 | 61068000 | USD | 20180508 | Open filing evidence |
| 2016-01-01 – 2016-12-31 | 228667000 | USD | 20180301 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 219392000 | USD | 20180301 | Open filing evidence |
Other Revenues · Americas Segment
Product Or Service · Statement Business Segments
Source dimensions
us-gaap:ProductOrServiceAxis=syke:OtherRevenuesMember;us-gaap:StatementBusinessSegmentsAxis=syke:AmericasSegmentMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2018-01-01 – 2018-03-31 | 299000 | USD | 20180508 | Open filing evidence |
| 2017-01-01 – 2017-12-31 | 1109000 | USD | 20180301 | Open filing evidence |
| 2017-01-01 – 2017-03-31 | 268000 | USD | 20180508 | Open filing evidence |
| 2016-01-01 – 2016-12-31 | 994000 | USD | 20180301 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 3441000 | USD | 20180301 | Open filing evidence |
Other Revenues · EMEA Segment
Product Or Service · Statement Business Segments
Source dimensions
us-gaap:ProductOrServiceAxis=syke:OtherRevenuesMember;us-gaap:StatementBusinessSegmentsAxis=syke:EMEASegmentMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2018-01-01 – 2018-03-31 | 1956000 | USD | 20180508 | Open filing evidence |
| 2017-01-01 – 2017-12-31 | 7860000 | USD | 20180301 | Open filing evidence |
| 2017-01-01 – 2017-03-31 | 1999000 | USD | 20180508 | Open filing evidence |
| 2016-01-01 – 2016-12-31 | 10422000 | USD | 20180301 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 21434000 | USD | 20180301 | Open filing evidence |
Other Revenues · Other Segment
Product Or Service · Statement Business Segments
Source dimensions
us-gaap:ProductOrServiceAxis=syke:OtherRevenuesMember;us-gaap:StatementBusinessSegmentsAxis=syke:OtherSegmentMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2018-01-01 – 2018-03-31 | 23000 | USD | 20180508 | Open filing evidence |
| 2017-01-01 – 2017-12-31 | 82000 | USD | 20180301 | Open filing evidence |
| 2017-01-01 – 2017-03-31 | 16000 | USD | 20180508 | Open filing evidence |
| 2016-01-01 – 2016-12-31 | 130000 | USD | 20180301 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 99000 | USD | 20180301 | Open filing evidence |
Americas
Statement Business Segments
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=syke:AmericasMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2013-01-01 – 2013-03-31 | 255214000 | USD | 20130510 | Open filing evidence |
| 2012-01-01 – 2012-12-31 | 947147000 | USD | 20130301 | Open filing evidence |
| 2012-07-01 – 2012-09-30 | 237541000 | USD | 20121109 | Open filing evidence |
| 2012-01-01 – 2012-09-30 | 688841000 | USD | 20121109 | Open filing evidence |
| 2012-04-01 – 2012-06-30 | 221214000 | USD | 20120809 | Open filing evidence |
| 2012-01-01 – 2012-06-30 | 451301000 | USD | 20120809 | Open filing evidence |
| 2012-01-01 – 2012-03-31 | 230087000 | USD | 20130510 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 963142000 | USD | 20130301 | Open filing evidence |
| 2011-07-01 – 2011-09-30 | 241481000 | USD | 20121109 | Open filing evidence |
| 2011-01-01 – 2011-09-30 | 735559000 | USD | 20121109 | Open filing evidence |
| 2011-04-01 – 2011-06-30 | 247543000 | USD | 20120809 | Open filing evidence |
| 2011-01-01 – 2011-06-30 | 494078000 | USD | 20120809 | Open filing evidence |
| 2011-01-01 – 2011-03-31 | 246535000 | USD | 20120510 | Open filing evidence |
| 2010-01-01 – 2010-12-31 | 934329000 | USD | 20130301 | Open filing evidence |
Americas · Argentina
Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=syke:AmericasMember;us-gaap:StatementGeographicalAxis=syke:ArgentinaMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2010-01-01 – 2010-12-31 | 7670000 | USD | 20130301 | Open filing evidence |
Americas · Australia
Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=syke:AmericasMember;us-gaap:StatementGeographicalAxis=syke:AustraliaMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2012-01-01 – 2012-12-31 | 24633000 | USD | 20130301 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 25892000 | USD | 20130301 | Open filing evidence |
| 2010-01-01 – 2010-12-31 | 18639000 | USD | 20130301 | Open filing evidence |
Americas · Canada
Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=syke:AmericasMember;us-gaap:StatementGeographicalAxis=syke:CanadaMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2012-01-01 – 2012-12-31 | 198585000 | USD | 20130301 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 203313000 | USD | 20130301 | Open filing evidence |
| 2010-01-01 – 2010-12-31 | 195301000 | USD | 20130301 | Open filing evidence |
Americas · Costa Rica
Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=syke:AmericasMember;us-gaap:StatementGeographicalAxis=syke:CostaRicaMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2012-01-01 – 2012-12-31 | 100101000 | USD | 20130301 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 94133000 | USD | 20130301 | Open filing evidence |
| 2010-01-01 – 2010-12-31 | 89830000 | USD | 20130301 | Open filing evidence |
Americas · Elsalvador
Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=syke:AmericasMember;us-gaap:StatementGeographicalAxis=syke:ElsalvadorMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2012-01-01 – 2012-12-31 | 46910000 | USD | 20130301 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 43016000 | USD | 20130301 | Open filing evidence |
| 2010-01-01 – 2010-12-31 | 35366000 | USD | 20130301 | Open filing evidence |
Americas · Mexico
Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=syke:AmericasMember;us-gaap:StatementGeographicalAxis=syke:MexicoMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2012-01-01 – 2012-12-31 | 23315000 | USD | 20130301 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 23133000 | USD | 20130301 | Open filing evidence |
| 2010-01-01 – 2010-12-31 | 20514000 | USD | 20130301 | Open filing evidence |
Americas · Other1
Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=syke:AmericasMember;us-gaap:StatementGeographicalAxis=syke:Other1Member| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2012-01-01 – 2012-12-31 | 25928000 | USD | 20130301 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 29113000 | USD | 20130301 | Open filing evidence |
| 2010-01-01 – 2010-12-31 | 24820000 | USD | 20130301 | Open filing evidence |
Americas · Philippines
Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=syke:AmericasMember;us-gaap:StatementGeographicalAxis=syke:PhilippinesMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2012-01-01 – 2012-12-31 | 225629000 | USD | 20130301 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 244936000 | USD | 20130301 | Open filing evidence |
| 2010-01-01 – 2010-12-31 | 249010000 | USD | 20130301 | Open filing evidence |
Americas · United States
Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=syke:AmericasMember;us-gaap:StatementGeographicalAxis=syke:UnitedStatesMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2012-01-01 – 2012-12-31 | 302046000 | USD | 20130301 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 299606000 | USD | 20130301 | Open filing evidence |
| 2010-01-01 – 2010-12-31 | 293179000 | USD | 20130301 | Open filing evidence |
Americas Segment
Statement Business Segments
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=syke:AmericasSegmentMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2018-01-01 – 2018-03-31 | 340721000 | USD | 20180508 | Open filing evidence |
| 2017-01-01 – 2017-12-31 | 1325643000 | USD | 20180301 | Open filing evidence |
| 2017-01-01 – 2017-03-31 | 320931000 | USD | 20180508 | Open filing evidence |
| 2016-01-01 – 2016-12-31 | 1220818000 | USD | 20180301 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 1045415000 | USD | 20180301 | Open filing evidence |
Emea
Statement Business Segments
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=syke:EmeaMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2013-01-01 – 2013-03-31 | 46030000 | USD | 20130510 | Open filing evidence |
| 2012-01-01 – 2012-12-31 | 180551000 | USD | 20130301 | Open filing evidence |
| 2012-07-01 – 2012-09-30 | 42985000 | USD | 20121109 | Open filing evidence |
| 2012-01-01 – 2012-09-30 | 134585000 | USD | 20121109 | Open filing evidence |
| 2012-04-01 – 2012-06-30 | 43588000 | USD | 20120809 | Open filing evidence |
| 2012-01-01 – 2012-06-30 | 91599000 | USD | 20120809 | Open filing evidence |
| 2012-01-01 – 2012-03-31 | 48011000 | USD | 20130510 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 206125000 | USD | 20130301 | Open filing evidence |
| 2011-07-01 – 2011-09-30 | 51829000 | USD | 20121109 | Open filing evidence |
| 2011-01-01 – 2011-09-30 | 157474000 | USD | 20121109 | Open filing evidence |
| 2011-04-01 – 2011-06-30 | 52730000 | USD | 20120809 | Open filing evidence |
| 2011-01-01 – 2011-06-30 | 105645000 | USD | 20120809 | Open filing evidence |
| 2011-01-01 – 2011-03-31 | 52915000 | USD | 20120510 | Open filing evidence |
| 2010-01-01 – 2010-12-31 | 187582000 | USD | 20130301 | Open filing evidence |
Emea · Germany
Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=syke:EmeaMember;us-gaap:StatementGeographicalAxis=syke:GermanyMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2012-01-01 – 2012-12-31 | 73380000 | USD | 20130301 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 76362000 | USD | 20130301 | Open filing evidence |
| 2010-01-01 – 2010-12-31 | 65145000 | USD | 20130301 | Open filing evidence |
Emea · Hungary
Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=syke:EmeaMember;us-gaap:StatementGeographicalAxis=syke:HungaryMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2012-01-01 – 2012-12-31 | 7619000 | USD | 20130301 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 6695000 | USD | 20130301 | Open filing evidence |
| 2010-01-01 – 2010-12-31 | 8186000 | USD | 20130301 | Open filing evidence |
Emea · Netherlands
Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=syke:EmeaMember;us-gaap:StatementGeographicalAxis=syke:NetherlandsMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2012-01-01 – 2012-12-31 | 6511000 | USD | 20130301 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 14268000 | USD | 20130301 | Open filing evidence |
| 2010-01-01 – 2010-12-31 | 14026000 | USD | 20130301 | Open filing evidence |
Emea · Other1
Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=syke:EmeaMember;us-gaap:StatementGeographicalAxis=syke:Other1Member| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2012-01-01 – 2012-12-31 | 24206000 | USD | 20130301 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 28214000 | USD | 20130301 | Open filing evidence |
| 2010-01-01 – 2010-12-31 | 22324000 | USD | 20130301 | Open filing evidence |
Emea · Romania
Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=syke:EmeaMember;us-gaap:StatementGeographicalAxis=syke:RomaniaMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2012-01-01 – 2012-12-31 | 10773000 | USD | 20130301 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 9038000 | USD | 20130301 | Open filing evidence |
| 2010-01-01 – 2010-12-31 | 3743000 | USD | 20130301 | Open filing evidence |
Emea · Sweden
Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=syke:EmeaMember;us-gaap:StatementGeographicalAxis=syke:SwedenMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2012-01-01 – 2012-12-31 | 22229000 | USD | 20130301 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 30072000 | USD | 20130301 | Open filing evidence |
| 2010-01-01 – 2010-12-31 | 27311000 | USD | 20130301 | Open filing evidence |
Emea · United Kingdom
Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=syke:EmeaMember;us-gaap:StatementGeographicalAxis=syke:UnitedKingdomMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2012-01-01 – 2012-12-31 | 35833000 | USD | 20130301 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 41476000 | USD | 20130301 | Open filing evidence |
| 2010-01-01 – 2010-12-31 | 46847000 | USD | 20130301 | Open filing evidence |
EMEA Segment
Statement Business Segments
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=syke:EMEASegmentMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2018-01-01 – 2018-03-31 | 73627000 | USD | 20180508 | Open filing evidence |
| 2017-01-01 – 2017-12-31 | 260283000 | USD | 20180301 | Open filing evidence |
| 2017-01-01 – 2017-03-31 | 63067000 | USD | 20180508 | Open filing evidence |
| 2016-01-01 – 2016-12-31 | 239089000 | USD | 20180301 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 240826000 | USD | 20180301 | Open filing evidence |
Other Segment
Statement Business Segments
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=syke:OtherSegmentMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2018-01-01 – 2018-03-31 | 23000 | USD | 20180508 | Open filing evidence |
| 2017-01-01 – 2017-12-31 | 82000 | USD | 20180301 | Open filing evidence |
| 2017-01-01 – 2017-03-31 | 16000 | USD | 20180508 | Open filing evidence |
| 2016-01-01 – 2016-12-31 | 130000 | USD | 20180301 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 99000 | USD | 20180301 | Open filing evidence |
All Other Segments
Statement Business Segments
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=us-gaap:AllOtherSegmentsMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2018-01-01 – 2018-03-31 | 23000 | USD | 20180508 | Open filing evidence |
| 2017-01-01 – 2017-12-31 | 82000 | USD | 20180301 | Open filing evidence |
| 2017-07-01 – 2017-09-30 | 18000 | USD | 20171109 | Open filing evidence |
| 2017-01-01 – 2017-09-30 | 61000 | USD | 20171109 | Open filing evidence |
| 2017-04-01 – 2017-06-30 | 27000 | USD | 20170809 | Open filing evidence |
| 2017-01-01 – 2017-06-30 | 43000 | USD | 20170809 | Open filing evidence |
| 2017-01-01 – 2017-03-31 | 16000 | USD | 20180508 | Open filing evidence |
| 2016-01-01 – 2016-12-31 | 130000 | USD | 20180301 | Open filing evidence |
| 2016-07-01 – 2016-09-30 | 19000 | USD | 20171109 | Open filing evidence |
| 2016-01-01 – 2016-09-30 | 103000 | USD | 20171109 | Open filing evidence |
| 2016-04-02 – 2016-06-30 | 39000 | USD | 20170809 | Open filing evidence |
| 2016-01-01 – 2016-06-30 | 84000 | USD | 20170809 | Open filing evidence |
| 2016-01-01 – 2016-03-31 | 45000 | USD | 20170510 | Open filing evidence |
| 2015-01-01 – 2015-12-31 | 99000 | USD | 20180301 | Open filing evidence |
| 2015-07-03 – 2015-09-30 | 22000 | USD | 20161101 | Open filing evidence |
| 2015-01-01 – 2015-09-30 | 58000 | USD | 20161101 | Open filing evidence |
| 2015-04-01 – 2015-06-30 | 19000 | USD | 20160802 | Open filing evidence |
| 2015-01-01 – 2015-06-30 | 36000 | USD | 20160802 | Open filing evidence |
Americas
Statement Business Segments
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=us-gaap:AmericasMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2014-01-01 – 2014-12-31 | 1070824000 | USD | 20150219 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 1050813000 | USD | 20150219 | Open filing evidence |
| 2012-01-01 – 2012-12-31 | 947147000 | USD | 20150219 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 963142000 | USD | 20140220 | Open filing evidence |
Americas · AU
Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=us-gaap:AmericasMember;us-gaap:StatementGeographicalAxis=country:AU| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2014-01-01 – 2014-12-31 | 33126000 | USD | 20150219 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 36725000 | USD | 20150219 | Open filing evidence |
| 2012-01-01 – 2012-12-31 | 24633000 | USD | 20150219 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 25892000 | USD | 20140220 | Open filing evidence |
Americas · CA
Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=us-gaap:AmericasMember;us-gaap:StatementGeographicalAxis=country:CA| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2014-01-01 – 2014-12-31 | 195739000 | USD | 20150219 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 210463000 | USD | 20150219 | Open filing evidence |
| 2012-01-01 – 2012-12-31 | 198585000 | USD | 20150219 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 203313000 | USD | 20140220 | Open filing evidence |
Americas · CN
Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=us-gaap:AmericasMember;us-gaap:StatementGeographicalAxis=country:CN| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2014-01-01 – 2014-12-31 | 32167000 | USD | 20150219 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 25478000 | USD | 20150219 | Open filing evidence |
| 2012-01-01 – 2012-12-31 | 21614000 | USD | 20150219 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 21688000 | USD | 20140220 | Open filing evidence |
Americas · CR
Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=us-gaap:AmericasMember;us-gaap:StatementGeographicalAxis=country:CR| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2014-01-01 – 2014-12-31 | 97295000 | USD | 20150219 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 101888000 | USD | 20150219 | Open filing evidence |
| 2012-01-01 – 2012-12-31 | 100101000 | USD | 20150219 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 94133000 | USD | 20140220 | Open filing evidence |
Americas · MX
Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=us-gaap:AmericasMember;us-gaap:StatementGeographicalAxis=country:MX| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2014-01-01 – 2014-12-31 | 20439000 | USD | 20150219 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 23701000 | USD | 20150219 | Open filing evidence |
| 2012-01-01 – 2012-12-31 | 23315000 | USD | 20150219 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 23133000 | USD | 20140220 | Open filing evidence |
Americas · PH
Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=us-gaap:AmericasMember;us-gaap:StatementGeographicalAxis=country:PH| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2014-01-01 – 2014-12-31 | 205332000 | USD | 20150219 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 213132000 | USD | 20150219 | Open filing evidence |
| 2012-01-01 – 2012-12-31 | 225629000 | USD | 20150219 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 244936000 | USD | 20140220 | Open filing evidence |
Americas · US
Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=us-gaap:AmericasMember;us-gaap:StatementGeographicalAxis=country:US| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2014-01-01 – 2014-12-31 | 425746000 | USD | 20150219 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 388775000 | USD | 20150219 | Open filing evidence |
| 2012-01-01 – 2012-12-31 | 302046000 | USD | 20150219 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 299606000 | USD | 20140220 | Open filing evidence |
Americas · Elsalvador
Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=us-gaap:AmericasMember;us-gaap:StatementGeographicalAxis=syke:ElsalvadorMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2014-01-01 – 2014-12-31 | 52609000 | USD | 20150219 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 46301000 | USD | 20150219 | Open filing evidence |
| 2012-01-01 – 2012-12-31 | 46910000 | USD | 20150219 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 43016000 | USD | 20140220 | Open filing evidence |
Americas · Other1
Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=us-gaap:AmericasMember;us-gaap:StatementGeographicalAxis=syke:Other1Member| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2014-01-01 – 2014-12-31 | 8371000 | USD | 20150219 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 4350000 | USD | 20150219 | Open filing evidence |
| 2012-01-01 – 2012-12-31 | 4314000 | USD | 20150219 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 7425000 | USD | 20140220 | Open filing evidence |
EMEA
Statement Business Segments
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=us-gaap:EMEAMember| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2014-01-01 – 2014-12-31 | 256699000 | USD | 20150219 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 212647000 | USD | 20150219 | Open filing evidence |
| 2012-01-01 – 2012-12-31 | 180551000 | USD | 20150219 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 206125000 | USD | 20140220 | Open filing evidence |
EMEA · DE
Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=us-gaap:EMEAMember;us-gaap:StatementGeographicalAxis=country:DE| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2014-01-01 – 2014-12-31 | 88887000 | USD | 20150219 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 77950000 | USD | 20150219 | Open filing evidence |
| 2012-01-01 – 2012-12-31 | 73380000 | USD | 20150219 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 76362000 | USD | 20140220 | Open filing evidence |
EMEA · GB
Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=us-gaap:EMEAMember;us-gaap:StatementGeographicalAxis=country:GB| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2014-01-01 – 2014-12-31 | 42328000 | USD | 20150219 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 33750000 | USD | 20150219 | Open filing evidence |
| 2012-01-01 – 2012-12-31 | 35833000 | USD | 20150219 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 41476000 | USD | 20140220 | Open filing evidence |
EMEA · HU
Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=us-gaap:EMEAMember;us-gaap:StatementGeographicalAxis=country:HU| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2014-01-01 – 2014-12-31 | 8723000 | USD | 20150219 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 8525000 | USD | 20150219 | Open filing evidence |
| 2012-01-01 – 2012-12-31 | 7619000 | USD | 20150219 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 6695000 | USD | 20140220 | Open filing evidence |
EMEA · NL
Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=us-gaap:EMEAMember;us-gaap:StatementGeographicalAxis=country:NL| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2014-01-01 – 2014-12-31 | 3126000 | USD | 20150219 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 3073000 | USD | 20150219 | Open filing evidence |
| 2012-01-01 – 2012-12-31 | 6511000 | USD | 20150219 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 14268000 | USD | 20140220 | Open filing evidence |
EMEA · RO
Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=us-gaap:EMEAMember;us-gaap:StatementGeographicalAxis=country:RO| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2014-01-01 – 2014-12-31 | 18288000 | USD | 20150219 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 14856000 | USD | 20150219 | Open filing evidence |
| 2012-01-01 – 2012-12-31 | 10773000 | USD | 20150219 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 9038000 | USD | 20140220 | Open filing evidence |
EMEA · SE
Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=us-gaap:EMEAMember;us-gaap:StatementGeographicalAxis=country:SE| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2014-01-01 – 2014-12-31 | 68057000 | USD | 20150219 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 49953000 | USD | 20150219 | Open filing evidence |
| 2012-01-01 – 2012-12-31 | 22229000 | USD | 20150219 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 30072000 | USD | 20140220 | Open filing evidence |
EMEA · Other1
Statement Business Segments · Statement Geographical
Source dimensions
us-gaap:StatementBusinessSegmentsAxis=us-gaap:EMEAMember;us-gaap:StatementGeographicalAxis=syke:Other1Member| Period | Value | Unit | Filed | Evidence |
|---|---|---|---|---|
| 2014-01-01 – 2014-12-31 | 27290000 | USD | 20150219 | Open filing evidence |
| 2013-01-01 – 2013-12-31 | 24540000 | USD | 20150219 | Open filing evidence |
| 2012-01-01 – 2012-12-31 | 24206000 | USD | 20150219 | Open filing evidence |
| 2011-01-01 – 2011-12-31 | 28214000 | USD | 20140220 | Open filing evidence |